Dispute Settlement - E-Commerce - Lecture Slides, Slides of Fundamentals of E-Commerce

Students of Communication, study E-Commerce as an auxiliary subject. these are the key points discussed in these Lecture Slides of E-Commerce :ispute Settlement, International Private, Consumer Contracts, Distance Selling, Directive, Interests Directive, Distance Marketing, Consumer Financial, National Law, Economic Activity

Typology: Slides

2012/2013

Uploaded on 07/29/2013

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Applicable law in e-commerce (1)
UN Convention on the Sale of Goods (BGBl 96/1988): only
applicable for goods
International private law
Austria: conflict of laws act (IPR-Gesetz)
EU
Rome Convention [Römer Übereinkommen über das auf
vertragliche Schuldverhältnisse anzuwendende Recht (EVÜ)]
Regulation (EC) No 593/2008 of the European Parliament and of
the Council of 17 June 2008 on the law applicable to contractual
obligations (Rome I), OJ L 177, 4.7.2008, p. 6
Regulation (EC) No 864/2007 of the European Parliament and of
the Council of 11 July 2007 on the law applicable to non-
contractual obligations (Rome II), OJ L 199, 31.7.2007, p. 40
Parties are free to choose
In absence: State to which the contract has the closest connection
Presumption: State of the party performing the characteristic
obligation
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Applicable law in e-commerce (1)

 UN Convention on the Sale of Goods (BGBl 96/1988): only

applicable for goods

 International private law

 Austria: conflict of laws act (IPR-Gesetz)

 EU

 Rome Convention [Römer Übereinkommen über das auf vertragliche Schuldverhältnisse anzuwendende Recht (EVÜ)]  Regulation (EC) No 593/2008 of the European Parliament and of the Council of 17 June 2008 on the law applicable to contractual obligations (Rome I), OJ L 177, 4.7.2008, p. 6  Regulation (EC) No 864/2007 of the European Parliament and of the Council of 11 July 2007 on the law applicable to non- contractual obligations (Rome II), OJ L 199, 31.7.2007, p. 40  Parties are free to choose  In absence: State to which the contract has the closest connection  Presumption: State of the party performing the characteristic obligation

Applicable law in e-commerce (2)

 Consumer contracts: law of the consumer must be applied if

either:

 Conclusion of contract because of a specific invitation to the

consumer or by advertising in the consumer„s member State

 Seller received the consumer„s order in the consumer„s

member State

 WWW-indicators: domain name, language, content of website, activities of business so far, marketing

Trend to harmonise Consumer Protection Law on European level

 Distance Selling Directive

 Consumer„s Interests Directive

 Directive on Distance Marketing of Consumer Financial

Services

 E-commerce providers

 Subject to national law

Targeting & e-commerce websites

 Opinion of General Advocate TRSTENJAK in cases C-585/08 Pammer and

C-144/09 Hotel Alpenhof (no English version available):  Für das „Ausrichten“ der Tätigkeit im Sinne von Art. 15 Abs. 1 Buchst. c der Verordnung Nr. 44/2001 reicht es nicht aus, dass die Website des Vertragspartners, der eine berufliche oder gewerbliche Tätigkeit ausübt, im Wohnsitzmitgliedstaat des Verbrauchers im Internet abrufbar ist. Das nationale Gericht hat unter Berücksichtigung aller Umstände des Falles zu beurteilen, ob der Vertragspartner, der eine berufliche oder gewerbliche Tätigkeit ausübt, seine Tätigkeit auf den Wohnsitzmitgliedstaat des Verbrauchers ausrichtet. Wichtige Beurteilungsfaktoren sind insbesondere der Inhalt der Website, die bisherige Geschäftstätigkeit des Vertragspartners, der eine berufliche oder gewerbliche Tätigkeit ausübt, die Art der verwendeten Internetdomain und die Nutzung der Möglichkeiten, über das Internet oder auf sonstige Weise zu werben.  Targeting of activities to the State of residence of consumer  Website retrievable in State of residence of consumer not relevant  Content of website, activities of business so far, type of internet domain and use of possibilities of marketing on the internet

Extra-judiciary dispute settlement

 Online (Online Dispute Resolution – ODR) or offline

 Freedom of choice of means of dispute settlement in public

international law

 Business

 Recognition of arbitration awards according to the New York Convention 1958  Hague Convention of 30 June 2005 on Choice of Court Agreements  Encouragement of extra-judicial dispute settlement by Art. 17 E- Commerce-Directive

 New initiative by UNCITRAL for online dispute resolution

Other International Organisations

 OECD (Organisation for Economic Co-operation and Development)  „Think tank“ of industrialised states  Broad guidelines for e-commerce  Global Information Infrastructure, data protection, encryption, consumer protection („charge backs“)

 UNCITRAL (United Nations Commission for International Trade Law)  Lex mercatoria for internet trade 2005 - United Nations Convention on the Use of Electronic Communications in International Contracts 2001 - UNCITRAL Model Law on Electronic Signatures 1996 - UNCITRAL Model Law on Electronic Commerce 1985 - Recommendation on the Legal Value of Computer Records  In negotiation: online dispute resolution

 EU: competence of internal market and telecommunications, action programmes (e.g. secure use of the internet), eEurope, ccTLD .eu

Legal framework for electronic commerce (1)

 Directive 2000/31/EC on electronic commerce, OJ L 178/2000, 1-  COM (98) 586, amended: COM (1999) 427  Common Position: February 2000  Austria: E-Commerce-Act (Federal Gazette (BGBl.) I 152/2001)

 Information society services

 Directive 98/48, OJ L 217/1998, 18, art 1  Information Society services, both business to business and business to consumer, and services provided free of charge to the recipient - e.g. funded by advertising or sponsorship revenue and services allowing for on-line electronic transactions such as interactive tele-shopping of goods and services and on-line shopping malls  Service providers established within the EU  Place where an operator actually pursues an economic activity through a fixed establishment, irrespective of where web-sites or servers are situated or where the operator may have a mail box

Legal framework for electronic commerce (3)

 No prohibitions and restrictions for on-line contracts

Conclusion is regulated by national law.

 Information requirements for the conclusion of electronic

contracts

 Liability of intermediaries

 Limitation of liability for passive role: "mere conduit" of information, storage of information

 Commercial communications (such as advertising and direct

marketing)

 Commercial communications by e-mail should be clearly identifiable; right of objection (Robinson list)