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Flight Attendant Exam 1: Basic Indoctrination Q&A, Exams of Aviation

Chamberlain College of NursingAviation

A series of questions and answers related to the basic indoctrination of flight attendants. It covers emergency procedures, cabin readiness, passenger handling, safety regulations, and crew responsibilities. The questions address scenarios such as missing emergency equipment, boarding procedures, exit row seating, in-flight service, and emergency protocols. It also includes information on handling passengers with disabilities, unaccompanied minors, and disruptive behavior. This exam is designed to test the knowledge and preparedness of flight attendants in various operational situations.

Typology: Exams

2025/2026

Available from 10/15/2025

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P a g e | 1
EXAM 1- BASIC INDOCTRINATION WITH
CORRECT SOLUTIONS ALREADY PASSED.
1. What do you do if there is emergency equipment missing? -
correct answer -Writing a message to flight crew using form
and notify the Captain immediately
2. When should the cabin be ready for boarding? - correct answer
-No later than 25 minutes prior to departure
3. Who is required to pre-board a flight? - correct answer -NO one
4. How old must a child be to sit in the exit row? - correct answer -
15 years old`
5. What is required after the exit seat briefing? - correct answer -A
verbal "YES" in any language
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EXAM 1- BASIC INDOCTRINATION WITH

CORRECT SOLUTIONS ALREADY PASSED.

  1. What do you do if there is emergency equipment missing? - correct answer - Writing a message to flight crew using form and notify the Captain immediately
  2. When should the cabin be ready for boarding? - correct answer
    • No later than 25 minutes prior to departure
  3. Who is required to pre-board a flight? - correct answer - NO one
  4. How old must a child be to sit in the exit row? - correct answer - 15 years old`
  5. What is required after the exit seat briefing? - correct answer - A verbal "YES" in any language
  1. A PAX with an seatbelt extender is sitting in the exit row, what should the FA do? - correct answer - NOTHING. Size or weight does not matter--do not discriminate
  2. What form is approved to use for weight and balance reporting? - correct answer - Passenger Loading Form
  3. What is the form that will provide customer information for the flight? - correct answer - GFFM (General Final Flight Manifest)
  4. When must the FA close the door? - correct answer - When the Captain advises
  5. When does the FA begin the taxi-out PA and safety demo? - correct answer - At the gate before the A/C is operating on its own power
  6. What indicates that the sterile cockpit has begun? - correct answer - Blue or Amber light, and the movement during taxi-out
  1. What does "C" in ESCAPE stand for? - correct answer - Commands: what are my commands
  2. What does "A" in ESCAPE stand for - correct answer - Assess: what are the outside conditions
  3. What does "P" in ESCAPE stand for? - correct answer - Procedures: how do I operate the exits/any special needs customers
  4. What does the second "E" in ESCAPE stand for? - correct answer - Equipment: review location of flashlight, life vest, oxygen, emergency equipment, and emergency light switch
  5. FA1 has overall responsibility for the conduct of the overall cabin procedures. - correct answer - TRUE
  1. FA2 is responsible for the ISR at the end and ensuring FA will give thumbs up to ground agent to open the door. - correct answer - TRUE
  2. On the ERJ-175, FA1 disarms doors, performs cross-check, then FA1 will give thumbs up to ground agent to open door? - correct answer - TRUE
  3. The fasten seatbelt sign comes on in the middle of service, what must the FA do? - correct answer - Seal Galley Cart/stow away, make a PA and perform a compliance check, and return to jump-seat
  4. If a customer moves to an exit seat during a flight, what must occur prior to landing? - correct answer - Four-point briefing and must get a verbal "YES" in any language from PAX
  5. When does the FA give the taxi-in PA? - correct answer - When the aircraft is off of the active runway
  1. 40 minutes before: board the A/C and complete Preflight duties
  2. 25 minutes before: Begin customer boarding
  3. What setting must the lighting be on during customer boarding and deplaning? - correct answer - The brightest setting
  4. What is the minimum FA required on the EMB? - correct answer - 1
  5. What is the minimum FA required on the CRJ? - correct answer - 2
  6. What is the minimum FA required on the ERJ-175? - correct answer - 2
  7. Is there any time in which a FA can leave the A/C while PAX are onboard? - correct answer - Yes; however, only on the CRJ and ERJ-175 when there are two FAs and there is a dire emergency
  1. How long after the first chime are you expected to begin your inflight service? - correct answer - 6 - 8 minutes
  2. You can be no more than how many feet away from your cart? - correct answer - 10 feet, or 3 rows
  3. When must you seal your cart? - correct answer - BEFORE landing
  4. What is considered an infant? - correct answer - From 2 days to 2 years
  5. What is the part for the Regulations for Individuals with Disabilities? - correct answer - Part 382
  6. Which A/C allows carry-on bags in the cabin? - correct answer - ERJ- 175
  1. The T502 Form is completed when there are? - correct answer - Unaccompanied Minors (UM)
  2. The preferred seat for a non-ambulatory passenger is an exit seat. - correct answer - False
  3. Where must personal items be stowed? - correct answer - Overhead bin/under seats
  4. May a customer use their own seatbelt extender? - correct answer - Never, only the one Envoy provides
  5. May a non-ambulatory customer be seated near the window? - correct answer - A customer with a disabilities cannot be restricted from sitting in any seat with the exception of the exit seat
  6. When are seatbelts required during a flight? - correct answer
    • During taxi, takeoff, landing, emergency, and whenever the seatbelt light comes on
  1. Who must receive a four-point briefing? - correct answer - Unaccompanied Minor, Disabled (also give a short PA on the Emergency DEMO), and an adult with a lap child
  2. What is the name of the form given if a customer is being disruptive and noncompliant? - correct answer - PIDR (Passenger Inflight Disturbance Report)
  3. What does CFR stand for? - correct answer - Code of Federal Regulations
  4. How much time is the FA given to sign in for their trip/where is it found in the IPM? - correct answer - 1 Hour/Crew Duties and Responsibilities
  5. When must minimum crew be on board the A/C? - correct answer - When customers are on board or deplaning on board
  1. What does the second "E" in CLEARED stand for? - correct answer - Entry or other signals between cockpit and cabin (including security related)
  2. What does "D" in CLEARED stand for? - correct answer - Departure/arrival times and aircraft swap
  3. During aircraft fueling period, the PAX door remains open. - correct answer - TRUE
  4. Boarding time must be discussed with? - correct answer - Gate Agent
  5. Prior to entering the A/C, the FA must have ID checked by? - correct answer - Another crew member listed on the NS or the Gate Agent
  6. When must the FA preflight the emergency equipment? - correct answer - Every time you board any new A/C and when left unattended
  1. How often should the FA check on the customers during a night flight? - correct answer - Every 10 minutes
  2. After landing in the EMB, when can the FA open the PAX door? - correct answer - When a thumbs up from the Gate Agent is given
  3. After landing in the CRJ, when can the FA open the PAX door? - correct answer - Engine must be off and seatbelt light is off.
  4. On the ERJ-175, who opens the door? - correct answer - Ground personnel (Gate Agent)
  5. When can the FA call the cockpit if the sterile cockpit light is on? - correct answer - Only for emergency reasons
  1. The Gate Agent brings the UM and introduces him/her to the FA. What must the FA do? - correct answer - 4 - point briefing/personal safety demo, Sign-off paperwork form T502 to ensure T502 matches the wrist band on the UM, keep UM with FA at all times/instructed not to leave plane until everyone else deplanes, introduce self to UM, visually confirm gender, verbally confirm name and destination
  2. Why would an FA follow the General Pre-Flight Checklist in the IPM while performing Pre-Flight Safety? - correct answer - For review/to cross check to ensure procedures are correct
  3. When is the FA required to check his/her email? - correct answer - 3 times a day
  4. Once the A/C has landed and turned onto the runway, when is it permissible for an FA to get out of his/her seat? - correct answer - When seatbelt light is off/emergency for safety-related emergencies
  1. Is there ever a time where the FA may step off the aircraft? - correct answer - YES (EMB: NEVER; CRJ and ERJ-175: YES, EMERGENCY ONLY)
  2. May a 14-year-old football player sit in an exit seat? - correct answer - NO
  3. What are the procedures for opening the door on the ERJ- 175? - correct answer - When seatbelt sign is off, FA1 must disarm doors L1 and R1 and FA2 must disarm doors L2 and R2, crosscheck to each other, then FA1 gives the thumbs up to the Gate Agent
  4. What is the FA's duty at the Domicile after each flight, and he/she is done for the night? - correct answer - Deposit ISR form, check mailbox, check email (HI6), notes and reports if any, call crew scheduling for release
  5. Phase I - correct answer - Customer Boarding/Taxi-Out
  6. Phase II - correct answer - Food and Beverage Service