

Study with the several resources on Docsity
Earn points by helping other students or get them with a premium plan
Prepare for your exams
Study with the several resources on Docsity
Earn points to download
Earn points by helping other students or get them with a premium plan
This is assignment solution related to Learning Microsoft Word. It was submitted to Sir Baasima Niharika at Ambedkar University, Delhi. Its main points are: Example, Introduction, Bookstore, Quality, Service, Store, Management, Personnel, Summary
Typology: Exercises
1 / 2
This page cannot be seen from the preview
Don't miss anything!


Sun Porch Retail Sales, Inc., with Sun Porch Bookstore, San Diego, California, as its sole outlet, was organized October 19, 1967 by Martine Vega and Manuel Ortiz.
The mission of Sun Porch Bookstore is to serve our customers by providing the finest selection of general and specialized, new and used books, low-priced texts, and periodicals in English and Spanish. Since 1984, the company has also included office supplies and computer software in its retail listings.
The Sun Porch Bookstore philosophy is summarized in two words: quality service. This philosophy is demonstrated by a clean, attractive, well-organized salesroom, a large inventory of quality books and magazines, and knowledgeable, enthusiastic employees. Through this quality service, Sun Porch Bookstore maintains a loyal clientele, benefits from volume sales, and continues to give customers the finest prices possible. Sun Porch Bookstore has become one of the largest and finest bookstores in the San Diego area. Our goal is to become one of the finest bookstores in Southern California.
Sun Porch Retail Sales, Inc., consists of a Board of Directors, store management, and store personnel.
Board of Directors The main purpose of the board is to provide policy and direction to Sun Porch Bookstore. The board of directors is made up of the following:
Store Management and Personnel Store Manager, Reed L. Paige, directs the overall store operations and the implementation of policy as established by the Board of Directors. Assistant Manager, A. Karl Ahl, oversees the used and rare books department and assists the management in the overall bookstore operations. Assistant Manager, Cora Coleman, oversees the computer software division and manages special orders. Publicist, Mae Suyemoto, handles all print, radio, and television advertisements and supervises the in-store author readings. Other store personnel include sales personnel, secretaries, and stock clerks.
Sun Porch Bookstore initiated this year’s autograph signing parties on February 8 to honor local author, Grace Fuller. A former member of the Southern California Civic Ballet, Ms. Fuller was on hand to autograph her new book, Dance, Ballerina, Dance , published by Turner Press and currently a national bestseller.
Sun Porch Bookstore sponsored the Children’s Story Hour every Friday from 2:00 to 3:00 p.m. at the Central City Public Library. Each month local storytellers participated. Last month, Stella Torres read children’s fairy tales. Parents attending the story hour with their children received a coupon worth 10% off the price of any children’s book at Sun Porch Bookstore.
Sun Porch Bookstore, Double Decker Ice Cream Store, and several school districts within the San Diego area sponsored a Summer Reading contest. Elementary school students who set and reached summer reading goals received a free ice cream cone from Double Decker and were eligible to participate in a drawing for over $400 in books, software, and school supplies at Sun Porch Bookstore. The drawing was August 10. Information concerning the Summer Reading Contest and entry blanks were available at local elementary schools, Double Decker Ice Cream Stores, and at Sun Porch Bookstore.
For people who need a special book but don’t have time or transportation to come to the store and pick it up, we have begun a home delivery service. Our regular customers (three purchases in a six-month period) call us at our toll-free number 1-800-BOOKBUY and give us the title (and the author and publisher, if possible) of the book they want. A representative from the store makes a free delivery to the customer’s home and the store bills the customer for the book. We find and deliver a book within three working days at no extra charge.
The year can best be summarized by quoting from a speech by Reed L. Paige, Store Manager, given to the Board of Directors: This has been an excellent year of growth for Sun Porch Bookstore. Our floor space has increased from 22,500 to 30,800 square feet with the addition of the south wing and the rearrangement of our administrative offices. In addition, retail sales of software have expanded by 12% since last year.