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A comprehensive study guide for the five guys managers test exam. It covers a wide range of topics related to the operations and management of a five guys restaurant, including the history of the company, menu items, food safety and handling, customer service, and store maintenance. The guide provides detailed answers to various questions that are likely to be included in the exam, making it a valuable resource for anyone preparing to take the five guys managers test. The level of detail and the breadth of topics covered suggest that this document could be useful for both new and experienced managers in the five guys franchise, as well as those aspiring to become five guys managers.
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When and where was the first Five Guys? - ANSWER 1986, Arlington, Virginia What happened from 1986-2001? - ANSWER Five Guys opened five locations and perfected their business What happened in 2002? - ANSWER Five Guys franchised in Virginia and Maryland What happened in 2003? - ANSWER Five Guys sold out of franchise territory within 18 months and opened the rest of the country for franchise rights What happened from 2003 to the present? - ANSWER Five Guys continues to expand How many possible ways are there to order a Five Guys burger? - ANSWER Over 250, What kind of beef does Five Guys use in the United States? - ANSWER 100% all-American fresh ground beef Are there freezers in Five Guys? - ANSWER No What kind of oil do we use? - ANSWER Peanut oil Where do we get our potatoes? - ANSWER Above the 42nd parallel
Is our menu trans-fat free? - ANSWER Yes Who are the Five Guys? - ANSWER Jim, Matt, Chad, Ben, and Tyler Where does customer perception start? - ANSWER The parking lot; keep it free of debris and trash What should we place at the entrances during inclement weather? - ANSWER Wet floor signs and mats How many neon "Open" signs should a Five Guys have? - ANSWER 2 What signage should be visible outside the restaurant? - ANSWER Hours of Operation Store's Phone Number Online Ordering What is the appropriate music level at a Five Guys? - ANSWER Enough to hear the person next to you, but not the tables across the room Can we ever have a burned-out lightbulb in the store? - ANSWER No How full can trash cans get? Can they be changed in front of customers? - ANSWER Never more than half full. No they can't How should potatoes be stacked? - ANSWER Lincoln log style How high can potatoes be stacked free-standing? Against a wall? - ANSWER 4, 5 How high can peanut oil boxes be stacked? - ANSWER Never more than 2 high Should there ever be empty dunnage racks in the dining area? Where should they be taken? - ANSWER No, they should be taken out of the way in the back