Human Resources Test 1
sustainable competitive advantage - correct answer capability that creates value for
customers that rivals can't copy quickly or easily and that allows the organization to
differentiate its products or services from those of competitors
professional associations for HR professionals - correct answer Society for Human
Resource Management (SHRM), and Professional in Human Resources (PHR)
Human resource generalist - correct answer staffing and recruitment, employee
training and development, compensation and benefits, personnel policies and
procedures, employee relations, workplace safety and security
human resource specialist - correct answer workforce planning and employment
specialist, HR development specialist, total rewards specialist, employee and labor
relations specialist, risk management specialist, metrics management specialist,
Human resource information systems specialist, global human resource specialist
organizational culture - correct answer values, beliefs, and assumptions about
appropriate behavior that members of an organizational share. Primarily learned
through observing people and events in the organization
organization chart - correct answer Level 1 is behavior, level 2 is values and beliefs,
and level 3 is assumptions
centralization - correct answer third major component of organizational structure, it
is the degree to which decision making is concentrated within the organization. has
to do with dispersion of authority for decision making and delegation of authority
cost leadership strategy - correct answer you are interested in minimizing all
internal costs, including employee costs. concerned with maximum efficiency and
effectivenes
