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Certified Emergency Manager
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4 Emergency Management Planning Standards - ANS1. Follow a planning process that develops strategies, plans, and required capabilities to execute the program's vision/mission. 2. Use risk assessment and business impact analyses to plan, prepare and mitigate. 3. Develop emergency response, crisis communications, continuity, crisis management and recovery plans 4. Include key stakeholders 4 Principles for Communications - ANS1. Interoperability 2. Scalability 3. Redundancy 4. Security 4 Steps of Resource Needs Assessment
- ANS1. Assess resource needs 2. Establish procedures to acquire, store, distribute, test and account for resources. 3. Identify facilities capable of supporting response operations. 4. Establish mutual aid agreements. 5 Risk Assessment Procedures
- ANS1. Identify hazards 2. Identify vulnerability 3. Analyze impacts 4. Evaluate cascading effects 5. Evaluate mitigation and prevention strategies 7 Parts of a Basic EOP - ANS1 Purpose; 2 Situation and Assumptions; 3 Concept of Operations; 4 Organization and Assignment of Responsibilities; 5 Administration and Logistics; 6 Plan Development and Maintenance; and 7 Authorities and References. 8 Principles of
Emergency Management - ANSComprehensive, progressive, risk-driven, integrated, collaborative, coordinated, flexible, and professional. Accessible - ANSHaving the legally required features and/or qualities that ensure easy entrance, participation, and usability of places, programs, services, and activities by individuals with a wide variety of disabilities. Actor
- ANSVolunteers who simulate specific roles, such as disaster casualty victims, in order to add realism to an exercise. After Action Report - ANSThis document summarizes key exercise- related evaluation information, including the exercise overview and analysis of objectives and core capabilities. After-Action Meeting - ANSA meeting held among elected and appointed officials or their designees from the exercising organizations, as well as the lead evaluator and members of the exercise planning team, to debrief the exercise and to review and refine the draft AAR/IP. Agency Administrator/Executive - ANSThe official responsible for administering policy for an agency or jurisdiction, having full authority for making decisions, and providing direction to the management organization for an incident. Agency Dispatch - ANSThe agency or jurisdictional facility from which resources are sent to incidents. Agency Representative - ANSA person assigned by a primary, assisting, or cooperating Federal, State, tribal, or local government agency, or nongovernmental or private organization, that has
with direct responsibility for incident management. Also, called Supporting Agency. Available Resources - ANSResources assigned to an incident, checked in, and available for a mission assignment, normally located in a Staging Area. Badging - ANSThe assignment of physical incident-specific credentials to establish legitimacy and limit access to various incident sites. Branch - ANSThe organizational level having functional or geographical responsibility for major aspects of incident operations. A Branch is organizationally situated between the Section Chief and the Division or Group in the Operations Section, and between the Section and Units in the Logistics Section. Branches are identified by the use of Roman numerals or by functional area. Business Impact Analysis (BIA) - ANSAn evaluation of potential impacts resulting from interruption or disruption of individual functions, processes and applications. Business Process Analysis - ANSAn organized process for recording business rules and functions to discover previously- unknown inefficiencies that undermine the strengths of an organization. Cache - ANSA predetermined complement of tools, equipment, and/or supplies stored in a designated location, available for incident use. Camp - ANSA geographical site within the general incident area (separate from the Incident Base) that is equipped and staffed to provide sleeping, food, water, and sanitary services to incident personnel.
Capability Targets - ANSThe performance thresholds for a core capability. Categorizing Resources - ANSThe process of organizing resources by category, kind, and type, including size, capacity, capability, skill, and other characteristics. This makes the resource ordering and dispatch process within and across organizations and agencies, and between governmental and nongovernmental entities, more efficient, and ensures that the resources received are appropriate to their needs. Certifying Personnel - ANSThe process of authoritatively attesting that individuals meet professional standards for the training, experience, and performance required for key incident management functions. Chain of Command - ANSThe orderly line of authority within the ranks of the incident management organization. Check-In - ANSThe process through which resources first report to an incident. Chief - ANSThe Incident Command System title for individuals responsible for management of functional Sections: Command - ANSThe act of directing, ordering, or controlling by virtue of explicit statutory, regulatory, or delegated authority. Command Staff - ANSThe staff who report directly to the Incident Commander, including the Public Information Officer, Safety Officer, Liaison Officer, and other positions as required. They may have an assistant or assistants, as needed. Common Operating Picture - ANSAn overview of an incident by all relevant parties that provides
Operations (COOP) - ANSFocuses on restoring an organizations mission essential functions at an alternate site and performing those functions for up to 30 days. Continuity Planning Process - ANSIdentify essential functions; identify mitigation options; develop and implement plan; test, train and exercise the plan; distribute, maintain and update the plan. Control Staff Instructions (COSIN) - ANSThis document contains guidance that controllers, simulators, and evaluators need concerning procedures and responsibilities for exercise control, simulation, and support. Controller - ANSThis person directs the pace of exercise play, provides key data to players, and may prompt or initiate certain player actions and injects to the players as described in the MSEL to ensure exercise continuity. Controller/Evaluator (C/E) Briefing - ANSA pre-exercise overview for controllers, evaluators, and the exercise administrative staff. Controller/Evaluator Handbook - ANSThis document describes the roles and responsibilities of exercise controllers and evaluators and the procedures they must follow. Corrective Actions - ANSThe implementation of procedures that are based on lessons learned from actual incidents or from training and exercises. Credentialing - ANSThe authentication and verification of the certification and identity of designated incident managers and emergency responder Critical Infrastructure - ANSAssets, systems, and networks,
whether physical or virtual, so vital to the United States that the destruction of such assets, systems, or networks would have a debilitating impact on security, national economic security, national public health or safety, or any combination of those matters Delegation of Authority - ANSA statement provided to the Incident Commander by the Agency Executive delegating authority and assigning responsibility. Can include objectives, priorities, expectations, constraints, and other considerations or guidelines, as needed. Demobilization - ANSThe orderly, safe, and efficient return of an incident resource to its original location and status. Devolution - ANSTransferring responsibility for policies from the federal government to state and local governments. Discussion-based exercises - ANSCategory of exercises designed to familiarize participants with current plans, policies, agreements, and procedures, or may be used to develop new plans, policies, agreements, and procedures. Drill - ANSA coordinated, supervised activity usually employed to validate a specific function in a single agency. It is commonly used to provide training on new equipment, develop or validate new policies or procedures, or practice and maintain current skills. Emergency Management - ANSThe managerial function charged with creating the framework within which communities reduce vulnerability to hazards and cope with disasters. Emergency
and care in safe areas. Evaluator - ANSThis person uses an Exercise Evaluation Guide (EEG) to measure and assess performance, capture unresolved issues, and analyze exercise results without interfering with exercise flow. Exercise - ANSAn instrument to train for, assess, practice, and improve performance in prevention, protection, mitigation, response, and recovery capabilities in a risk-free environment. Exercise Debriefing - ANSA forum for planners, facilitators, controllers, and evaluators to review and provide feedback on the exercise. Exercise Evaluation Guide (EEG) - ANSA template and checklist for observing and collecting exercise data in relation to objectives and associated core capabilities. Typically identifies targets and critical tasks for exercise objectives. Exercise Plan (ExPlan) - ANSA general information document that helps operations-based exercises run smoothly by providing participants with the purpose, scope, objectives, and logistical information for the exercise. Exercise Planning Team - ANSThis group is responsible for the successful execution of all aspects of an individual exercise. They determine exercise objectives and core capabilities, create a realistic scenario to achieve the exercise objectives, and develop documents to guide exercise conduct and evaluation. Facilitated Discussion - ANSThe focused discussion of specific issues through a facilitator with functional area or subject-matter expertise. Facilitator -
ANSDuring a discussion-based exercise, this person is responsible for keeping participant discussions on track with exercise objectives and ensuring all issues and objectives are explored as thoroughly as possible within time constraints Field Operations Guide - ANSDurable pocket or desk guide that contains essential information required to perform specific assignments or functions. Final Planning Meeting - ANSThe final forum for reviewing exercise processes and procedures, this meeting ensures that all logistical requirements have been met, outstanding issues have been identified and resolved, and exercise products are ready for printing. Finance Section - ANSResponsible for documenting all expenditures at an incident for reimbursement. Fire Management Assistance Grant Program - ANSThis program provides assistance to state, tribal, and local governments for the mitigation, management, and control of fires on publicly or privately owned forests or grasslands that threaten such destruction as would constitute a major disaster. Five Mission Areas of the National Preparedness Goal - ANS1 Prevention; 2 Protection; 3 Mitigation; 4 Response; and 5 Recovery. Four Phases of Emergency Management - ANS1. Mitigation 2. Preparedness 3. Response 4. Recovery Full Scale Exercise (FSE) - ANSThe most complex and resource- intensive type of exercise. They involve multiple agencies, organizations, and jurisdictions and validate multiple facets of
exercise among exercise players. HSEEP (Homeland Security Exercise and Evaluation Program) - ANSA program that provides a set of guiding principles for exercise programs, as well as a common approach to exercise program management, design and development, conduct, evaluation, and improvement planning. Improvement Plan (IP) - ANSThis document identifies specific corrective actions, assigns them to responsible parties, and establishes target dates for their completion and is developed in conjunction with the After-Action Report. Improvement Plan Matrix - ANSThis is the document that is created at the After Action Conference of an exercise or actual event. The majority of the After Action Conference is devoted to the development of this. Incident - ANSAn occurrence, natural or man-made, that requires a response to protect life or property. Incident Action Plan (IAP) - ANSAn oral or written plan containing general objectives reflecting the overall strategy for managing an incident. It may include the identification of operational resources and assignments and attachments that provide direction and important information for management of the incident during one or more operational periods. Incident Base - ANSThe location at which primary Logistics functions for an incident are coordinated and administered. Incident Command - ANSThe Incident Command System organizational element responsible for overall
management of the incident and consisting of the Incident Commander (either single or unified command structure) and any assigned supporting staff Incident Command Post - ANSThe field location where the primary functions are performed. It may be co-located with the Incident Base or other incident facilities. Incident Command System (ICS) - ANSStandardized approach to incident management that facilitates interaction between cooperating agencies; adaptable to incidents of any size or type. It is designed to provide an integrated organizational structure that reflects the complexity and demands of single or multiple incidents, without being hindered by jurisdictional boundaries. Incident Commander - ANSThe individual responsible for all incident activities, including the development of strategies and tactics and the ordering and release of resources. This person has overall authority and responsibility for conducting incident operations and is responsible for the management of all incident operations in the field. Incident Management - ANSThe broad spectrum of activities and organizations providing effective and efficient operations, coordination, and support applied at all levels of government, utilizing both governmental and nongovernmental resources to plan for, respond to, and recover from an incident, regardless of cause, size, or complexity. Incident Management Team - ANSThe Incident
- ANSThe primary Federal incident management field structure. It is a temporary Federal facility that provides a central location for the coordination of Federal, State, tribal, and local governments and private-sector and nongovernmental organizations with primary responsibility for response and recovery. Joint Information Center - ANSA facility established to coordinate all incident-related public information activities. It is the central point of contact for all news media. Public information officials from all participating agencies should co- locate here. Joint Information System - ANSA structure that integrates incident information and public affairs into a cohesive organization designed to provide consistent, coordinated, accurate, accessible, timely, and complete information during crisis or incident operations. Key Resource - ANSAny publicly or privately controlled resource essential to the minimal operations of the economy and government. Liaison Officer - ANSA member of the Command Staff responsible for coordinating with representatives from cooperating and assisting agencies or organizations Logistics Section - ANSThe section within ICS responsible for providing facilities, services, and materials for the incident. Management by Objectives (MBO) - ANSA program that encompasses specific goals, participatively set, for an explicit time period, with feedback on goal progress Master Scenario Events List (MSEL) -
ANSThe document that contains a chronological listing of the major and detailed events and injects, or messages, used to drive the play in complex tabletop and operations-based exercises. Mid-term Planning Meeting - ANSA meeting to discuss exercise organization and staffing concepts; scenario and timeline development; and scheduling, logistics, and administrative requirements. It is also a session to review draft documentation. Mission Essential Functions - ANSActivities directly related to accomplishing the mission of the organization.; generally unique to what the organization does. Mitigation - ANSThe capabilities necessary to reduce loss of life and property by lessening the impact of disasters. Mobilization
- ANSThe process and procedures used by organizations for activating, assembling, and transporting all resources that have been requested to respond to or support an incident. Moderated Discussion - ANSA facilitated, discussion-based forum where a representative from each functional area breakout presents to participants a summary and results from a group's earlier facilitated discussion Multiagency Coordination (MAC) Group - ANSA group of administrators or executives, or their appointed representatives, who are typically authorized to commit agency resources and funds. It can provide coordinated decision-making and resource allocation among cooperating agencies, and may establish the priorities among
security of the Nation. It emphasizes actions aimed at achieving an integrated, layered, and all-of-Nation preparedness approach that optimizes the use of available resources. National Prevention Framework - ANSProvides examples of prevention-related activities as well as a context for how the whole community works together and how prevention is an important part of national preparedness. Describes the various roles in information sharing and other actions related to preventing imminent terrorist attacks. National Recovery Framework - ANSProvides context for how the whole community works together to restore, redevelop and revitalize the health, social, economic, natural and environmental fabric of the community. The Framework also emphasizes pre- disaster and post-disaster planning. National Response Framework (NRF) - ANSFramework that guides how the nation conducts all-hazards incident response. It covers the capabilities necessary to save lives, protect property and the environment and meet basic human needs after an incident has occurred. Observer - ANSThis person does not directly participate in the exercise; rather, they view selected segments of the exercise as it unfolds, while remaining separated from player activities. Operational Period - ANSThe time scheduled for executing a given set of operation actions, as specified in the Incident Action Plan. Operational Planning - ANSA plan that
defines roles and responsibilities, tasks, and actions during emergencies and that focuses on how activities of organizations in the jurisdiction will be coordinated. Operations Based Exercises - ANSExercise category characterized by actual reactions to a scenario. These exercises are used to validate plans, policies, agreements, and procedures; clarify roles and responsibilities; and identify resource gaps in an operational environment. Operations Section - ANSThe Incident Command System (ICS) Section responsible for all tactical incident operations and implementation of the Incident Action Plan. Participant Feedback Form - ANSPlayers and observers receive this document after the exercise to add input regarding observed strengths and areas for improvement that players identified during the exercise. Planning Meeting - ANSA meeting held as needed before and throughout the duration of an incident to select specific strategies and tactics for incident control operations and for service and support planning. For larger incidents, this meeting is a major element in the development of the Incident Action Plan. Planning Section - ANSThe section within ICS responsible for the collection, evaluation, and dissemination of tactical information related to the incident and for preparation and documentation of incident management plans. Player - ANSThis person has an active role in preventing, responding to, or recovering from the risks and
