E-Commerce & Internet
Applications
(EC in Service Industry)
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Internet Applications - E-Commerce - Lecture Slides, Slides of Fundamentals of E-Commerce
Students of Computer Science, study E-Commerce as an auxiliary subject. these are the key points discussed in these Lecture Slides of E-Commerce : Internet Applications, Service Industry, Broker, Performed Online, Online Travel, Tourism, Travel Industry, Job Market, Electronic Real, Stock Trading
Typology: Slides
2012/2013
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E-Commerce & Internet
Applications
(EC in Service Industry)
Learning Objectives
-^
Understand how broker-based services areperformed online
-^
Describe online travel tourism services and theirbenefits
-^
Discuss the impact of EC on the travel industry
-^
Describe the online job market, its drivers andbenefits
-^
Describe the electronic real estate market
-^
Understand how stock trading is done onlineand its benefits
Broker-Based Services
•^
Brokers work as intermediariesbetween buyers and sellers
-^
Agents basically make the markets
-^
Agents provide many services
-^
Most of the value-added tasks ofbrokers can be automated
-^
Major electronic agent-basedservices^ – travel– employment– real estate– stocks
- electronic auctions– at-home banking– insurance
• Service Industries Vs. Manufacturing and
Product’s Retailing
Broker-Based Services
(cont.)
- Service Industries
- pure EC is quite possible
⇒
substantially reduced cost
- bank and brokerage houses
- possible digitization of the entire process
- travel and real estate agents
- viewing an online video clip or seeing photos of a hotel or a
- travel and real estate agents
- possible digitization of the entire process
house for sale
- Manufacturing and Product’s Retailing
- physical delivery cost may be high
- Services Provided Information and bookingof airlines, hotels, cars,and even golf courses
Fare comparisons
360 degreevideo tours oftop destinations
Electronic Travelmagazine
Tips provided by peoplethat experienced certainsituations (like a visaproblem)
Pictures of majorattractions
Providing maps Information aboutentertainment and ticketpurchasing (such aswww.ticketmaster.com)
Converting 200
currencies
Travel and Tourism Services
(cont.)
Worldwidebusiness andplaces locator
E-mail tointermediary
Chat roomsand bulletinboards
Major international news
Weather watch
Experts’ options
Shopping for travelaccessories andbooks
Specialinterestvacations
Current status
of flights(real time)
Fare tracker (freee-mail alerts onlow fares)
Bed and breakfastrecommendations
Restaurant reviews
Special discountinformation
Frequentflier deals
Travel news
Driving directionsin the US
Travel and Tourism Services
(cont.)
8
© Prentice Hall, 2000
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- Benefits
- Free information is tremendous– Free information is accessible
anytime
- Substantial discounts
Travel and Tourism Services
(cont.)