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StraighterLine Intro to Communication:
Exam Q&As exam with complete solutions
The component of communication that consists of facial expressions, words, and phrases is the Select one: a. channel. b. nonverbal code. c. verbal code. d. message - ANSWER-message The accumulation of various types of mass communication (radio, television, newspapers, internet, etc.) into one medium is called Select one: a. technological convergence. b. organizational convergence. c. inherent convergence. d. media convergence. - ANSWER-media convergence Which of the following are not paralinguistic features? Select one: a. pitch, rate, and inflection b. volume, voice quality, and silence c. pronunciation, enunciation, and articulation d. sounds with meaning and words without meaning - ANSWER-sounds with meaning and words without meaning As the woman shaded her eyes with her open hand on her brow, she said, "Wow, is it ever bright out here." The nonverbal cue here is Select one: a. an illustrator. b. an emblem. c. a regulator. d. an adaptor. - ANSWER-illustrator
Which of the following is an example of indexing? Select one: a. Fords get great gas mileage. b. My Shih Tzu chews on everything. Does yours do that as well? c. Everyone in the Midwest farms. d. All landlords are unhelpful. - ANSWER-My Shih Tzu chews on everything. Does yours do that as well? If I notice that Bill and Yolanda are often together and I "fill in" my inference that they are now lovers, then I am illustrating the concept of perception called Select one: a. closure. b. figure and ground. c. proximity. d. filtering. - ANSWER-closure Which of the following is not a context of communication? Select one: a. feedback b. intrapersonal c. interpersonal d. public - ANSWER-feedback Which statement about clothing and the perceptions of others is not verified by research? Select one: a. Clothing affects others' impression of status. b. Clothing and artifacts are unrelated to how acceptable we find other people to be. c. Clothing is often cited by women as the most important characteristic when describing another's popularity. d. Brightly colored clothing is associated with sophistication, immorality, and physical attractiveness - ANSWER-Clothing and artifacts are unrelated to how acceptable we find other people to be. Upon walking into a crowded bar on a Friday night, Daniel begins to get uncomfortable because it is so crowded. There are many people very close to him and some even bumping into him as they pass. These people are in Daniel's Select one: a. intimate space. b. personal space.
Which type of facial expression will likely receive the most attention? Select one: a. neutral b. happy c. angry d. sad - ANSWER-angry The same bottom-feeding fish known as bullheads in Minnesota are called catfish in Ohio. This language phenomenon is classified as Select one: a. slang. b. regionalism. c. euphemism. d. colloquialism. - ANSWER-regionalism Which of the following characteristics is not true of active perception? Select one: a. subjective b. interpretive c. active d. simple - ANSWER-simple Which of the following is not a true statement about slang and jargon? Select one: a. Jargon is likely to be used by technical/professional people. b. Slang is likely to be used in the neighborhood and on the streets. c. Jargon is most likely to be used in the workplace. d. Slang is not understood or used by most people. - ANSWER-Slang is not understood or used by most people Which of these statements is an example of euphemism? Select one: a. toilet b. can c. head d. rest room - ANSWER-rest room Which statement about co-cultures and perception is true according to chapter 2 of the textbook? Select one:
a. Rural children are more eager to communicate than are urban and suburban children. b. Men see talk as instrumental, as something done for a specific purpose. c. Suburban whites see talk as a way to establish a sense of community. d. Men tend to see communication primarily as a way to establish a relationship with someone. - ANSWER-Men see talk as instrumental, as something done for a specific purpose Which of the following is an operational definition? Select one: a. A friend is someone who likes to be with you, who stands by you in time of trouble, and who listens to you when you need an ear. b. Love is a mystery, a feeling of euphoria inspired by the thought of being together. c. Chemistry is the study of everything since everything consists of chemical elements. d. A book is a companion that provides you with a pleasing diversion during your quiet times. - ANSWER-A friend is someone who likes to be with you, who stands by you in time of trouble, and who listens to you when you need an ear Which of the following does not relate to the term public communication? Select one: a. formality b. structure c. planning d. spontaneity - ANSWER-spontaneity Which of the following statements about language is false? Select one: a. Words have only meanings which people give them. b. Words also have connotative meanings. c. The context in which a word occurs helps us determine which of the possible meanings is intended. d. The meaning of a word does not change once it is included in the dictionary. - ANSWER-The meaning of a word does not change once it is included in the dictionary Which of the following is the least public form of communication? Select one: a. intrapersonal b. interpersonal c. group d. organizational - ANSWER-intrapersonal
Which association below is not part of the textbook definition of interpersonal relationships? Select one: a. one between two or more people who are interdependent b. one between two or more people who have interacted for some period of time c. one between two or more people who use some consistent patters of interaction d. one between two or more people who exhibit affection toward each other - ANSWER- one between two or more people who exhibit affection toward each other Which of the following is a reason people terminate relationships? Select one: a. aggressiveness b. compliance-gaining c. personal idioms d. androgynous - ANSWER-aggressiveness What do we call the stage in which the two partners start emphasizing their individual differences? Select one: a. differentiation b. circumscription c. stagnation d. avoidance - ANSWER-differentiation A person who gets so involved in the particulars that she misses the main point is demonstrating an example of a Select one: a. semantic distraction. b. factual distraction. c. mental distraction. d. physical distraction. - ANSWER-factual distraction Which of the following is the best example of androgyny? Select one: a. She is a hard-driving boss at work and treats her kids the same way at home. b. A single mother, she is affectionate with her children at home and a real professional at work. c. He never sheds a tear about anything in public or in private because he is a real man. d. She cries in frustration when she fails at work, and at home she does what she is told to do. - ANSWER-A single mother, she is affectionate with her children at home and a real professional at work.
Which part of the listening process is responsible for interpreting and assigning meaning to stimuli? Select one: a. attention b. working memory c. short-term memory d. long-term memory - ANSWER-working memory The concept that suggests that your roommate is more likely to become your friend than a person ten blocks away is known as Select one: a. proximity. b. similarity. c. collaboration. d. familiarity. - ANSWER-proximity Which of the following is not one of the three stages in interpersonal relationships? Select one: a. social penetration b. relational development c. relational deterioration d. relational maintenance - ANSWER-social penetration Rashi and Anita marry because they are of the same cultural background. This is most likely what type of relationship? Select one: a. asymmetrical b. symmetrical c. co-cultural d. ethnocentric - ANSWER-symmetrical Based on research reported in chapter 5, to enhance the chance that children will process complex and ambiguous information with less anxiety parents should Select one: a. read more during family group time. b. create an environment where children are held to high standards. c. ensure that their children learn another language. d. create an environment where multiple topics are discussed in the family. - ANSWER- create an environment where multiple topics are discussed in the family
What distinguishes empathic listening from other kinds of active listening is that Select one: a. active listening is one kind of empathic listening. b. active and empathic listening are both purposeful. c. empathic listening adds the goal of understanding. d. empathic listening invites more feedback. - ANSWER-empathic listening adds the goal of understanding Jeremy was walking across campus in a hurry. On the way he saw his friend Johnnie, who he hadn't seen in quite some time. Jeremy stopped and gave Johnnie his cell phone number and told him to call him later. Just a few seconds after Jeremy left, Johnnie already had forgotten the number. This would be because the information only went as far as Johnnie's Select one: a. schema. b. short-term memory. c. long-term memory. d. automatic attention. - ANSWER-short-term memory The opposite of defensive communication is Select one: a. descriptive communication. b. supportive communication. c. provisional commnication. d. neutral communication. - ANSWER-supportive communication Which two concepts seem most closely related? Select one: a. egocentrism and personal bias b. defensiveness and self-focus c. experiential superiority and defensiveness d. personal bias and defensiveness - ANSWER-egocentrism and personal bias Which relational dialectic involves tensions surrounding the need for consistency in a relationship as well as "newness and novelty." Select one: a. integration and separation b. expression and privacy c. stability and change d. old and new - ANSWER-stability and change
The stage in the relationship in which the two people involved begin mirroring each other's behavior in manner, dress, and language is called the Select one: a. bonding stage. b. integrating stage. c. intensifying stage. d. experimenting stage. - ANSWER-integrating stage. Which of the following is not one of the three stages in interpersonal relationships? Select one: a. social penetration b. relational development c. relational deterioration d. relational maintenance - ANSWER-social penetration Children with higher levels of language development are more likely to Select one: a. have more efficient working memory b. have less efficient working memory c. develop better hearing skills d. develop less effective hearing skills - ANSWER-have more efficient working memory In relationships formalized patterns of actions or words that are followed regularly and are indicators of relational uniqueness are called Select one: a. personal idioms b. relational dialects c. uncertainty reducers d. rituals - ANSWER-rituals Communication begins with Select one: a. the self. b. the other. c. the dyad. d. the group. - ANSWER-the self Which of the following activities does not occur in perception? Select one: a. exploration b. interpretation c. organization
When you look at yourself in the mirror and decide that you need to comb your hair, you are using what context of communication? Select one: a. intrapersonal communication b. interpersonal communication c. dyadic communication d. public communication - ANSWER-intrapersonal communication Which of the following descriptions applies to someone with an interpersonal relationship as defined in the book? Select one: a. a father who left his family long ago and believes that he has a relationship with a child he has not seen or heard from for years b. a guy who drops into the restaurant every couple of months, knows the waitress's first name, and believes that he has an interpersonal relationship with her c. a married couple that have quarreled with each other for years d. a woman who cannot remember the names of all the men she has dated in the last year - ANSWER-a married couple that have quarreled with each other for years Which of the following best exhibits critical thinking? Select one: a. You are able to memorize what you hear. b. You are able to recall most of what you listen to. c. You are able to interpret what you hear and apply it to other knowledge. d. You are able to use what you know to apply standards to what you hear and decide the merits of the message - ANSWER-You are able to use what you know to apply standards to what you hear and decide the merits of the message Which of the following is not an example of a cliché? Select one: a. "You only get out of it what you put in it." b. "Our country is more of a banquet than a melting pot." c. "The rich get richer and the poor get poorer." d. "No pain, no gain." - ANSWER-"Our country is more of a banquet than a melting pot." Who is more likely to use touch as a means of communicating? Select one: a. a white American from Salt Lake City, Utah b. a black woman from Puerto Rico c. an English gentleman from London d. a Frenchman from Paris. - ANSWER-a black woman from Puerto Rico
The term that includes the use of symbols to create meaning is known as Select one: a. feedback. b. code. c. meaning. d. context. - ANSWER-code Which of the following examples best depicts the denotative meaning of a word? Select one: a. Abortion is the murder of a fetus. b. Abortion is the termination of a pregnancy in the first trimester. c. Abortion is the last ditch birth control. d. Abortion is the death of a human soul. - ANSWER-Abortion is the termination of a pregnancy in the first trimester Which of the following terms is not part of the definition of communication? Select one: a. process b. meaning c. messages d. static - ANSWER-static Which of the following statements about active listening is false? Select one: a. Active listening is "involved listening with a purpose." b. Active listening and empathic listening are exactly the same thing. c. Active listening is characterized by movement, change, and responsiveness on the part of the listener. d. Active listening implies feedback to the speaker. - ANSWER-Active listening and empathic listening are exactly the same thing. Kelly is listening intently to her friend, Sheri, talk about her boyfriend who is leaving for a year to serve in the Army. Kelly says "mmm-hmm" during the conversation to show Sheri that she is listening. She is communicating using Select one: a. kinesics. b. paralinguistics. c. objectics. d. artifacts. - ANSWER-paralinguistics
a. a state senator from another state b. a person of the same race c. a person who is obviously physically handicapped d. a stranger - ANSWER-a person of the same race During this part of perception, a person groups stimuli into meaningful units. Select one: a. selection b. interpretation c. organization d. interactionism - ANSWER-organization Which stage is not one of the stages of "coming together"? Select one: a. circumscribing b. experimenting c. bonding d. intensifying - ANSWER-circumscribing Which of the following is not cited in the book as one of the three reasons why differences in perception occur? Select one: a. physiological factors b. past experience c. present feelings and circumstances d. present eating habits - ANSWER-present eating habits Based on research reported in chapter 5, to enhance the chance that children will process complex and ambiguous information with less anxiety parents should Select one: a. read more during family group time. b. create an environment where children are held to high standards. c. ensure that their children learn another language. d. create an environment where multiple topics are discussed in the family. - ANSWER- create an environment where multiple topics are discussed in the family. Which of the following is the best example of how role affects perception? Select one: a. I am a Cuban American whose parents fled Havana in 1906. b. I am an honor student and president of the student body. c. I am a person of color.
d. Although few know it, I am a former Baptist. - ANSWER-I am an honor student and president of the student body Perceptual checking is a skill that helps us Select one: a. understand another person and his or her message more accurately. b. view everyone as equals. c. compare our behaviors with others' behaviors. d. ignore damaging or harmful information. - ANSWER-understand another person and his or her message more accurately. During a lecture Ms. Anderson stated, "Here is the conclusion you should draw from this example, which will be on your final exam." What type of lecture cue was Ms. Anderson using? Select one: a. semantic b. importance c. nonverbal d. organizational - ANSWER-importance At what age do people, on average, begin receiving specialized attention based on physical attractiveness? Select one: a. 1 b. 4 c. 7 d. 10 - ANSWER- ____________ is where you assume that all members group are alike. Select one: a. Prejudice b. Ethnocentrism c. Stereotyping d. Profiling - ANSWER-Stereotyping The army is what type of organization? Select one: a. economic production b. political c. pattern maintenance
Select one: a. political b. integration c. pattern-maintenance d. economic production - ANSWER-pattern-maintenance What is code sensitivity? Select one: a. a cognitive style that emphasizes open-mindedness about differences b. the frustration and early termination of communication in intercultural communication c. using words and nonverbal communication that are easy for the interpreter to understand d. assuming that others think and act as we do - ANSWER-using words and nonverbal communication that are easy for the interpreter to understand These cultures tend to load a lot of meaning into the setting or context of communication and prefer traditions over change. Select one: a. explicit-rule b. uncertainty-accepting c. high-context d. M-time - ANSWER-high-context What types of cultures are most likely to tolerate ambiguity, uncertainty, and diversity? Select one: a. uncertainty-accepting cultures b. implicit-rule cultures c. M-time cultures d. P-time cultures - ANSWER-uncertainty-accepting cultures Which of the following is not a general interviewing strategy? Select one: a. Demonstrate competence. b. Ask and answer questions effectively and ethically. c. Be prepared to discuss salary at your interview. d. Preplan for the interview. - ANSWER-Be prepared to discuss salary at your interview Messages between organizational members of the same power level are best described as Select one: a. formal.
b. informal. c. upward. d. horizontal. - ANSWER-horizontal Which of the following countries would most likely use M-time? Select one: a. Paraguay b. Oman c. France d. Germany - ANSWER-Germany EEO legislation states that interview questions must be related to Select one: a. personal characteristics. b. protected class. c. bona fide occupational qualifications. d. reasonable public information. - ANSWER-bona fide occupational qualifications Acme company has a mission statement that is open to interpretation. Many stakeholders identify with it. Their mission statement is Select one: a. validated. b. ambiguous. c. interactive. d. informational. - ANSWER-ambiguous Unique combinations of rituals, religion, thought patterns, and behaviors are known as Select one: a. collectivism. b. strategies. c. culture. d. low-context. - ANSWER-culture Informal communication consists of all of the following except Select one: a. the grapevine. b. emergent networks. c. natural social interactions. d. downward communication - ANSWER-downward communication. Your cover letter should have which four main sections?
