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Key points of this assignment are: Human, Resource, Development, Approaches, Employee, Benchmarks, Measuring, Mentoring.
Typology: Exercises
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Definition
Development refers to formal education, job experiences, relationships, and assessments of personalities and abilities that help employees prepare for the future.
Approaches to Employee Development: Four approaches are used to develop employees: Formal education Assessment Job experiences Interpersonal relationships
Involves collecting information and providing feedback to employees about their behavior, communication style, or skills.
Popular Assessment Tools Personality Assessment Benchmarks Assessment Center Performance Appraisals & 360-Degree Feedback
a) Personality Assessment
b) Benchmarks: Benchmarks is an instrument designed to measure the factors that are important to being a successful manager. The items measured by Benchmarks are based on research that examines the lessons executives learn at critical events in their careers. This includes items that measure manager’s skills in dealing with subordinates, acquiring resources, and creating a productive work climate.
a) Mentoring: A mentor is an experienced, productive senior employee who helps develop a less experienced employee (the protégé)
Successful Mentoring Programs
b) Coaching: A coach is a peer or manager who works with an employee to motivate him, help him develop skills, and provide reinforcement and feedback.
Roles a coach can play: One-on-one with an employee Help employees to learn for themselves Providing resources such as mentors, courses that the employee may not be able to access without coach’s help
References:
R.J. Campbell, “HR Development Strategies,” in Developing Human Resources , ed. K.N Wexley(Washington DC:BNA Books, 1991)
A.Howard and D.W. Bray, Managerial Lives in Transition: Advancing age and Changing Times (New York: Guilford, 1988)
M.W.McCall,Jr.,M.M.Lombardo,and A.M. Mirrison, Lessons of Experience (Lexington,MA:Lexington Books,1988)
D.C. Feldman , Managing Careers in Organizations (Glenview, IL Scott-Foresman, 1988)
D.B Peterson and M.D. Hicks, Leader as coach ( Minneapolis, MN: Personal Decisions, 1996)