Managing Project Interfaces-Project Management-Lecture Slides, Slides of Project Management

This lecture was delivered by Aman Mathur at Alliance University for Project Management course. It includes: Managing, Project, Interfaces, Systems, Perspective, Project, Management, Concepts, Interactional, Project, Life, Cycle

Typology: Slides

2011/2012

Uploaded on 07/09/2012

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Project Management: Lesson 2 1
Managing Project Interfaces: Key
Points for the Project Success.
In this lesson, the following topics related to the
project success will be discussed.
uThe systems perspective and the project
management.
uThe project life cycle.
uProject management levels.
uProject operational subsystems.
uStatic and dynamic interfaces. Project
uProject integration
uManaging the project interfaces
uRelation to the project success.
Project Management: Lesson 2 2
The Systems Perspective and
Project Management.
uWhat is a system?
uHistorical background about the development
of the systems approach.
uThe contribution of the systems perspective to
the project management.
Systems emphasize on viewing the system as a whole.
Systems emphasize the need to define and manage the
major subsystems and their interfaces.
The dynamic control of projects: the importance of feedback
system and multilevel project control.
Wide spread use of systems techniques - systems analysis,
systems engineering, work breakdown models, and the
simulation models.
Project Management: Lesson 2 3
System Terms and Concepts
uA system of interrelated parts that work
together to achieve an objective.
uA subsystem is a set of related parts that
work together to achieve an objective as one
component of a large system.
uOpen systems interacts freely with their
environments and closed systems interact
much less to their environments.
uSystem boundaries or lines of demarcation
between an organization and its environment
are clearly defined and are difficult to
penetrate.
Project Management: Lesson 2 4
System Terms and Concepts
(Contd.)
uInput-Transformation-Output Model An open
system receives its inputs from its
environment (such as money, material,
personnel) and it transforms them into
outputs (goods, services etc.)
uA steady state is the dynamic equilibrium or
balance an organization maintains (with
suppliers, customers etc.) to maintain its life,
health and prosperity.
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1

Managing Project Interfaces: KeyPoints for the Project Success.In this lesson, the following topics related to theproject success will be discussed.^ uThe^ systems^ perspective

and^ the^ project

management. uThe project life cycle. uProject management levels. uProject operational subsystems. uStatic and dynamic interfaces.

Project

uProject integration uManaging the project interfaces uRelation to the project success.

Project Management: Lesson 2^

The Systems Perspective andProject Management. uWhat is a system? uHistorical background about the developmentof the systems approach. uThe contribution of the systems perspective tothe project management. • Systems emphasize on viewing the system as a whole. • Systems^ emphasize^ the^ need

to^ define^ and^ manage^ the major subsystems and their interfaces. • The dynamic control of projects: the importance of feedbacksystem and multilevel project control. • Wide spread use of systems techniques - systems analysis,systems^ engineering,^ work breakdown^ models,^ and^ the simulation models. 3

System Terms and Concepts uA^ system^ of^ interrelated

parts^ that^ work

together to achieve an objective. uA^ subsystem^ is a set of related parts thatwork together to achieve an objective as onecomponent of a large system. u Open^ systems^ interacts

freely^ with^ their

environments and^ closed systems

interact

much less to their environments. u System boundaries^ or lines of demarcationbetween an organization and its environmentare^ clearly^ defined^

and^ are^ difficult^ to

penetrate.

Project Management: Lesson 2^

System Terms and Concepts(Contd.) u Input-Transformation-Output Model

An open

system^ receives^

its^ inputs^ from^

its

environment^ (such^

as^ money,^ material,

personnel)^ and^ it^

transforms^ them^ into

outputs (goods, services etc.) uA^ steady state^ is the dynamic equilibrium orbalance^ an^ organization

maintains^ (with

suppliers, customers etc.) to maintain its life,health and prosperity.

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Organization as an InteractionalSystem

ProductsServicesProfitsEducationEnergy TRANSFORMATIONINPUTS OUTPUTS OrganizationalVariablesHumanResourcesMethodsMoneyProcessesMaterialsObjectivesKnowledgePoliciesEnergyDecisionsFEEDBACK EnvironmentalVariablesEconomicConditionsActions ofCompetitionUnion Activity

Project Management: Lesson 2^

Project Life CycleA project must go through specific processes orphases to^ achieve^ the^ desired

project

objectives. No exception to this rule. uPre-feasibility/ feasibility phase.^ •^ There should be a formal go/no-go decision at the end of thisstage. uDesign phase.^ •^ Technical^ definition^ is^ expanded.

Schedule, budget, and

financing is reappraised. Contracting strategy is sought. uManufacture,^ construction,

and^ Installation

phase. uTurn over & start-up phase.^ •^ It include all the activities necessary for acceptance andoperation of the project.

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Project Life Cycle(Contd.)Project Control/ManagementModel

Industrial ProjectControl Model

Project Management: Lesson 2^

Project Life Cycle

(Contd.)

Feasibility-Design-Implementation Phases

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Project Operation Subsystems(Contd.) uInside the project work^ •^ The major concern is to accomplish the tasks within thestrategic parameters developed and managed by seniormanagement. The principle subsystems at this level are:^ –^ Realizing the desired project definition.^ –^ Creating^ the^ organization

needed^ to^ execute^ theproject. This includes • Formal organizational structure, • Contractual relationships, • Systems of information flow, • Control procedures and formal working relationships.

-^ Minimizing^ the^ external^ disruptions

to^ the^ project from the environment. – Providing^ adequate^ infrastructure

and^ logistics^ to accomplish the project.

Project Management: Lesson 2^

Project Operation Subsystems

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Static and Dynamic Interfaces uStatic interfaces represent the relationshipsbetween the on-going subsystems.^ •^ Like^ the^ relationship

between^ engineering^

and

procurement or between the Level I and Level II. uDynamic interfaces arise only as a function ofthe pattern of the activity interdependenciesgenerated by the way the project develops. • Dynamic^ interfaces^ between

the^ life-cycle^ subsystems are^ very^ important^ and^ require

very^ careful^ handling because^ –^ of^ the^ continuous^ importance

of^ the^ clock^ in^ all projects, – early subsystems (like^ design

) have a managerially dominant role on subsequent ones ( Manufacturing).

Project Management: Lesson 2^

Project IntegrationIntegration becomes important when the degreeof organizational^ interdependence

becomes

significant.Research has shown that tighter organizationalintegration is necessary when uThe goals of an enterprise bring the need fordifferent groups to work closely together. uThe^ environment^ is

complex^ or^ changing

rapidly. uThe technology is uncertain or complex. uThe enterprise is changing quickly. uThe enterprise is organizationally complex.

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Project Integration(Types of Dependencies) uPooled Interdependence • Participants^ pool^ resources^ etc.,e.g., membership of a club. • Coordination by standards, rules. uSequential Interdependence • Participants^ follow^ each^ othersequentially. • Coordination by schedule. uReciprocal Interdependence • Participants interact • Coordination by committee or othersuch liaison devise, i.e., by mutualadjustment.

Project Management: Lesson 2^

Project Integration( Range of Devices to achieve Integration) uLiaison positions. uTask forces. uSpecial teams. uCoordinators (or permanent integrators). uFull project management. uMatrix organization.

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Project Integration( Range of Devices to Achieve Integration) uLiaison positions. • Primary function is to facilitate communication betweenthe groups. No authority or little responsibility. uTask forces. • These provide mission oriented integration.

A group is

formed for a particular task and upon the completion of thetask, the group disbands. uSpecial teams. • These are like task forces, but attend to regularly recurringtypes of problems rather than special issues only. uCoordinators (or permanent integrators). • A coordinator provides similar service as a liaison positionbut has some formal authority.

Project Management: Lesson 2^

Project Integration( Range of Devices to Achieve Integration) uFull project management. • This role upgrades the authority and responsibility ofproject integration to allow cross functional coordination. • The project manager has the authority to directly ordercertain groups or individuals to take certain actions. uMatrix organization. • Matrix organizations are considered as the most complexorganizational structures. • Matrix structures^ provide^ maximum

information exchange,^ management^ coordination,

and^ resource sharing.

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Managing the Project Interfaces(Contd.) uThe^ skills^ required^

in^ managing^ dynamic

interfaces^ vary^

depending^ on^ the

management level and stage of the project.^ •^ Typically,^ large^ projects

require^ a^ decentralized

organization during production with centralizationbefore and after. • The project organization must change according tothe^ needs^ of^ the^ project’s

size,^ speed,^ and

complexity. • Once decentralized, projects require a substantialmanagement superstructure to effect the necessarycoordination.

Project Management: Lesson 2^

uEach major project change point requires itsown distinctive total management.^ •^ Change from prefeasibility/feasibility to design.^ –^ This is the most important step in project’s life.^ –^ A very thorough needs-analysis and exploration ofalternative systems must be performed.^ •^ Change from design to production.^ –^ All the strategic parameters must be properly set asthis interface is crossed, e.g., planning, organizing,directing, and controlling.^ •^ Change from production to turn-over and start-up.^ –^ All^ Level-I^ subsystems

must^ be^ complete^ andactivated as soon as turn-over occurs.

Managing the Project Interfaces(Contd.)

27

Managing the Project Interfaces(Contd.) uPlanning must be phased to the stage of theproject life cycle.^ •^ Project planning cannot be done comprehensively, oncefor all, at the beginning of the project.^ •^ The planing must be incremental. uEnsure^ full^ working

out^ of^ the^ static

subsystems at each stage of the project lifecycle.^ •^ “Static”^ project^ subsystems

(technical^ definition, organization, environment, and infrastructure) must befully worked out at each phase of the project life cycle. • Sometimes, the effects of urgency do not allow the fullworkout^ procedure.^ This

situation^ is^ known^ as concurrency.

Project Management: Lesson 2^

uControl needs vary depending on the level ofcontrol and the stage of the project.^ •^ In^ this^ case,^ the^ “control”

has^ a^ broader^ context^ of setting^ standards,^ monitoring,

and^ correcting^ for deviations between actual and planned performance. • At the early stages, the need to control (monitor) theplanning, design, and estimate correctly is very essential. • In the production phase, the essential control need is themonitoring of the performance^ –^ to ensure the quality is being achieved, and^ –^ to ensure that the resources are being deployed onschedule and within budget. • Different^ groups,^ with^ their

different^ interests,^ have

Managing the Project Interfaces(Contd.) different control needs.

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uPersonnel issues will vary, again dependingon the level of control and the stage of theproject.^ •^ Conflict is inherent in every project since the primaryproject^ objectives^ -^ quality,

cost^ and^ schedule^ are^ in

Managing the Project Interfaces(Contd.) conflict.^ •^ The pattern of conflict varies during the project life cycle.^ •^ The nature of conflict differs according to the level ofmanagement.^ –^ Level-II and Level-III deal with the most behavioralwork in the projects and deal with personal issue.^ –^ Level-I often requires a more political approach.^ •^ Leaders have an important role to play in creating thecontext for success of the project.

Project Management: Lesson 2^

Relative Intensity of Conflictover the Project Life Cycle

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Principal Success Drivers

Project Management: Lesson 2^

Principal Inhibitors to Project Success

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