OL 442
Southern New Hampshire University
OL 442 Human Resource Strategy and Development
3-2 Managing Employee Turnover
If I were the new manager at a restaurant that had a high employee turnover, first order of
business is to really dig and find out what is causing the high turnover. I would do this by
interviewing the employees that I have and find out what they think the reasoning is. Afterwards,
I would definitely invest in those employees to make sure they know that their presence and
dedication is received and appreciated. I would offer training courses that are effective and
establish an open line of communication. I have found that there are a few common reasons that
cause employees to quit (and honestly speaking, these are definitely my tops reasons): hourly
rate and hours given, conflict among employees and management, and there is lack of
advancement in some companies.
Having a high turnover can be quite costly, so it is important to make sure the current and
future employees are willing to put in the work to get the job done. With that being said there are
some actions I would take to make sure that I retain the employees that I have and the employees
that I will be hiring. First off, I will make sure I hire the right people. I will do this by paying
attention to characteristics, doing extensive background checks on recent references. Afterwards,
I would make sure that the pay and benefits are good enough to retain employees, but also not
break the bank for the company. After that is set aside I would talk to all of my employees to se
