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CS 465
Interview Questionnaires
Jason Chen, Laura Chu, Cassie Yue
Briefing
Thank you for participating in this study about online calendar use. Your contribution to this research is invaluable for our project. In this study we will ask you to perform several tasks using an online calendar system for University of Illinois at Urbana-Champaign students, mILife. The reason we are conducting this survey is because we are trying to design an online calendar combined with a few new features. The goal of this research is to seek opinions about the new features and whether students will continually use mILife. We will read instructions for each task. As you perform these tasks, we ask that you think aloud and let us know why you choose to do the actions that you do to get your task accomplished. At any time, you may stop the study. We appreciate your honesty and willingness to participate in this survey.
Pre-Task Questions
Participant #: ______________________________________
Please circle the most appropriate selections :
Gender: Male Female
Year: Freshman Sophomore Junior Senior Senior+ Grad
Major: ______________________________________
Internet/Web Experience
Computer Usage Daily Weekly Monthly Never
Online Calendar Usage Daily Weekly Monthly Never
Compass Usage Daily Weekly Monthly Never
News Group Daily Weekly Monthly Never
Bulletin Board Posting Daily Weekly Monthly Never
Please rate (ie cross the point to show) agreement or disagreement with the following statements :
I constantly look at my daily calendar
Disagree Agree
I consult various webpages for course information
Disagree Agree
I want to be able to see my assignments and my schedule in one interface
Disagree Agree
Compass is a confusing interface
Disagree Agree
I find News Group useful in getting help on assignments
Disagree Agree
I am proficient in website browsing and navigation
Disagree Agree
Post-Task Questions
Participant #: ______________________________________
Please rate (ie cross the point to show) agreement or disagreement with the following statements :
The navigation language on the links is clear and easy to understand
Disagree Agree
The website contains information that would be useful to me
Disagree Agree
Information on the website is easy to find
Disagree Agree
The noted text box is helpful to write notes
Disagree Agree
The types of groupings are useful and well organized
Disagree Agree
There were enough options in the add event and add calendar dialogues
Disagree Agree
I was able to easily accomplish all of the tasks that I wanted to do
Disagree Agree
The website pages are confusing and difficult to read
Disagree Agree
I prefer darker to lighter colors for display
Disagree Agree
I would use this interface to keep track of my daily schedule
Disagree Agree
Please add any recommendations for changes to the overall design, language, or navigation of the website below as well as the back of the paper.
Thanks for your participation in the testing of this prototype.
Participant
Gender (Male -1, Female-2)
Year (Freshmen-1…Senior+ 5, Grad 6)
Internet Experience (Daily-1, Weekly-2, Monthly-3, Never-4) Computer
Online Calendar
Compass
News Group
Bulletin Board
Pre-Task Questions -
based on a scale of 1-7 (1-Disagree, 7-Agree)
I constantly look at my daily calendar
I consult various webpage for course information
I want to be able to see my assignments and my schedule in on
e interface
Compass is a confusing interface
7 n/a
n/a
I find News Group useful in getting help on assignments
5 n/a
I am proficient in website browsing and navigation
Post-Task Questions -
based on a scale of 1-7 (1-Disagree, 7-Agree)
The navigation language on the links is clear and easy to unders
tand
The website contains information that would be useful to me
Information on the website is easy to find
The noted text box is helpful to write notes
The types of groupings are useful and well organized
There were enough options in the add event and add calendar d
ialogues
I was able to easily accomplish all of the tasks that I wanted to d
o^
The website pages are confusing and difficult to read
I prefer darker to lighter colors for display
I would use this interface to keep track of my daily schedule
CS 465
User Evaluations Jason Chen, Laura Chu, Cassie Yue
The goal of this user evaluation is to seek opinion about the features of mILife and to see if students would continually use mILife daily to help organize their life as a student. This study asks participates to perform several tasks to try different features with pre and post questionnaires. Each study took about 20 minutes to perform. For this specific evaluation, the goal is to test the interface and layout.
Tasks In Task 1, all but two participants struggled with this task. They were unsure where to go. They would read out the different links on the calendar trying to think of where this information can be found. Participants tried clicking on a CS 465 event, while others clicked on the check box below the “show” section to see where it would lead. After they click around for a while, we pointed out that there is the course tab and suggested to look there. Six of the participants commented that they did not see that tab. After finding the tab, five of the participants did not have a problem locating the office hours and had positive comments about this section of the system. The remaining participant could not find where the office hours were even after being pointed to the course tab.
Once again in task 2, the same participants struggle to add the event. They did not notice the add event calendar button. They wanted to click on the day’s box or the number to add an event. This is based on learned experiences with other calendars like Google. Once they discovered the button, they like the popup feature and thought for the most part easy to use. A few commented on the time options. Some did not like how the end time needs to be set. Half chose to just have the same start and end time, but were not satisfied. Others simply guessed end times. Also, six of the participants noticed that type of event and used it while, others did not see it. Participant 2’s task was to add a study group and chose to place it the course calendar because it had to do as school. He did not have the same intention of how we sorted out the calendars. He was viewing personal as his own events, and a study group was for a class and should be placed under courses.
For task 3, all but one of the participants were able to successful complete this task without any problems. That one participant was confused because she did not think that exams should go under the Assignments calendar. She suggested that we have a separate calendar for Exams.
Lastly in task 4, half of the users went to the courses page to the assignment links view the description. They did not realize that the description can also be found on the calendar when click on the view the event. The other half found the description easily by clicking on event in the calendar.
Conclusion According to these user evaluations, there appears to be many helpful features that the participants liked. However, the features appear that they need to be learned or pointed out.
Ideally, an additional study would be performed over several weeks to a semester to see how this interface plays into the life of a student. The participant would be given several questionnaires to get an update and opinion on mILife. The study would conclude with a final questionnaire.
