• The home care nurse is visiting an older client whose spouse died 6 months ago.
Which behavior by the client indicates ineffective coping?
• Neglecting personal grooming
• Looking at old snapshots of family
• Participating in a senior citizens' program
• Visiting their spouse's grave once a month
• Neglecting personal grooming
• A client with a diagnosis of major depression who has attempted suicide says to the
nurse, "I should have died. I've always been a failure. Nothing ever goes right for
me." Which response demonstrates therapeutic communication?
• "You have everything to live for."
• "Why do you see yourself as a failure?"
• "Feeling like this is all part of being depressed."
• "You've been feeling like a failure for a while?"
4. "You've been feeling like a failure for a while?"
• When the mental health nurse visits a client at home, the client states, "I haven't
slept at all the last couple of nights." Which response by the nurse illustrates a
therapeutic communication response to this client?
• "I see."
• "Really?"
• "You're having difficulty sleeping?"
• "Sometimes, I have trouble sleeping too."
• "You're having difficulty sleeping?"
• A client experiencing disturbed thought processes believes that his food is being
poisoned. Which communication technique should the nurse use to encourage the
client to eat?
• Using open-ended questions and silence
• Sharing personal preference regarding food choices
• Documenting reasons why the client does not want to eat
• Offering opinions about the necessity of adequate nutrition
1. Using open-ended questions and silence
• A client admitted to a mental health unit for treatment of psychotic behavior spends
hours at the locked exit door shouting, "Let me out. There's nothing wrong with me. I
don't belong here." What defense mechanism is the client implementing?
• Denial
• Projection
• Regression
• Rationalization
1. Denial
• A client diagnosed with terminal cancer says to the nurse, "I'm going to die, and I wish
my family would stop hoping for a cure! I get so angry when they carry on like this.