Recommendation Reports Chapter 13 Technical Writing for ..., Exercises of Technical Writing

Organize a recommendation report using the appropriate format. • Compose a recommendation report by evaluating criteria and drawing ...

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Recommendation Reports
Chapter 13
Technical Writing for Success
What Is a Recommendation Report?
Starting a Recommendation Report
Formatting and Organizing Recommendation Reports
Composing Recommendation Reports
Recommendation Reports
Determine how a recommendation report is used and adjust the structure to accommodate the
reader
Devise criteria for evaluation after determining the problem and possible solutions
Organize a recommendation report using the appropriate format
Compose a recommendation report by evaluating criteria and drawing conclusions using a point-
by-point analysis
What Is a
Recommendation Report?
A recommendation report is a problem-and-solution report—a written answer to a need that
arises in the workplace
A recommendation report suggests the best solution to a problem or need
Recommendation reports help people solve large and small problems, from constructing a
building to selecting a computer
What Is a
Recommendation Report?
A recommendation report can be solicited (asked for) or unsolicited (not asked for)
A receptive audience—open to ideas and suggestions—will be ready to read the
recommendation early in the report
An unreceptive audience will require more careful research and supporting information up front,
with the recommendations coming last
What Is a
Recommendation Report?
Recommendation reports are persuasive
Persuasive writing is written to convince others
Analyze your audiences carefully to be able to convince them to act on your recommendation
Convincing writing uses these tools:
Researched facts
Opinions of authorities
Logical thinking
Starting a
Recommendation Report
After you have analyzed your audience and before you begin writing a recommendation report,
Define your problem
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Recommendation Reports Chapter 13 Technical Writing for Success

  • What Is a Recommendation Report?
  • Starting a Recommendation Report
  • Formatting and Organizing Recommendation Reports
  • Composing Recommendation Reports Recommendation Reports
  • Determine how a recommendation report is used and adjust the structure to accommodate the reader
  • Devise criteria for evaluation after determining the problem and possible solutions
  • Organize a recommendation report using the appropriate format
  • Compose a recommendation report by evaluating criteria and drawing conclusions using a point- by-point analysis What Is a Recommendation Report?
  • A recommendation report is a problem-and-solution report—a written answer to a need that arises in the workplace
  • A recommendation report suggests the best solution to a problem or need
  • Recommendation reports help people solve large and small problems, from constructing a building to selecting a computer What Is a Recommendation Report?
  • A recommendation report can be solicited (asked for) or unsolicited (not asked for)
  • A receptive audience—open to ideas and suggestions—will be ready to read the recommendation early in the report
  • An unreceptive audience will require more careful research and supporting information up front, with the recommendations coming last What Is a Recommendation Report?
  • Recommendation reports are persuasive
  • Persuasive writing is written to convince others
  • Analyze your audiences carefully to be able to convince them to act on your recommendation
  • Convincing writing uses these tools:
    • Researched facts
    • Opinions of authorities
    • Logical thinking Starting a Recommendation Report
  • After you have analyzed your audience and before you begin writing a recommendation report,
    • Define your problem 1 1 2 2 3 4 5 6 7 1 2 2 3 4 5 6 7
  • Brainstorm solutions
  • Devise criteria Starting a Recommendation Report Define Your Problem
  • In a solicited report, the person or group who requested the recommendation has identified the problem, so the problem is usually evident—but put it into words anyway
  • In an unsolicited report, nobody has asked for the report, and the problem may need more explanation; make certain readers can see the problem and its importance clearly Starting a Recommendation Report Brainstorm Solutions
  • Ask others to help you generate possible solutions to the problem
  • Take notes as your ideas emerge
  • Narrow your solution choices to two or three
  • The search for solutions may require research
  • Seek as much information as you need to brainstorm solutions Starting a Recommendation Report Devise Criteria
  • After you have narrowed your choices, decide which criteria to use
  • Interview people to help you decide what is important to consider when making the choice; ask all concerned
  • Getting opinions is important so that the recommended solution works for everyone
  • Your list should have no more than five criteria; break larger criteria into subcriteria Formatting and Organizing Recommendation Reports
  • A recommendation report is a highly structured report that uses a consistent outline and a comparison/contrast discussion
  • Base the format on the audience’s needs Format choices include:
  • E-mail attachment
  • Website
  • Hyperlinks in a MS Word document Formatting and Organizing Recommendation Reports Outline
  • A recommendation report consists of
  • An introduction
  • A recommendation (summary of discussion)
  • Scope (what the report covers and why)
  • Discussion (analysis of criteria—the factors used in making the decision) Formatting and Organizing 8 9 10 11 12 13 8 9 10 11 12 13

Each item is entered and labeled as a separate appendix

  • Appendixes often contain elements that are not in the report but are closely aligned to the information presented Composing Recommendation Reports
  • Decisions made in composing recommendation reports include:
    • Setting criteria
    • Evaluating criteria
    • Researching criteria Composing Recommendation Reports Setting Criteria
  • Criteria are the factors on which you base a decision
  • The criteria you choose depend on what you, your audience, and your colleagues think is important
  • All criteria must be presented with a name, a rank, and a standard Evaluating Criteria
  • Evaluating criteria is a step-by-step process Composing Recommendation Reports Researching Criteria
  • The research data for a recommendation report can come from a variety of places, including:
    • Field research (surveys, interviews, and visits)
    • Websites
    • Manuals
    • Catalogs
    • Print media (e.g., Consumer Reports, government publications, business indexes, professional journals) 19 20 21 19 20 21