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2024 PRACTICE TEST

QUESTIONS - SALESFORCE

ADMIN EXAM|SALESFORCE

ADMIN-201 EXAM OFFICIAL

PRACTICE QUESTIONS

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PRACTICE TEST QUESTIONS - SALESFORCE ADMIN EXAM

In which section of the salesforce setup menu can you find the locacle and how many licenses are remaining? - answer - Company Information Can you delete user records? - answer - No If the organisation locale has been set to 'English (United States)' and the user record locale is set to 'French (Canada)' which locale is used? - answer - The user locale overrides the org locale so French (Canada) is the locale for the user When creating a user an error is displayed saying the username is already in use but you can't find the username in your Salesforce org, what could be the cause of this? - answer - The username is in use in another Salesforce org and you must pick another username A user is searching for a record using the global search but they can't find the record although a colleague with the same security settings using the same keywords can. What could be the cause? - answer - When the user is searching, they are not searching the correct objects, they need to click search all/search more option after searching What is the maximum number of users you can create at one time using the Salesforce "Add Multiple Users" option? - answer - 10 What do the user account settings do? - answer - Determine what features and records the user can access What information is in each user account? - answer - Username, email address, First and last name, license, profile, role (optional) How is org access granted? - answer - IP Ranges, Login Hours How is object access granted? - answer - Profiles How is record access granted? - answer - Role hierarchy How is field access granted? - answer - Field level security What action can a user take on the Contact object with Profile level CRED Permissions and OWD set to Private? - answer - Create new contacts, but Read, Edit or Delete only contacts they created. What action can a user take on contact object with profile level CR permissions and OWD set to Private? - answer - Create new contacts, but read only contacts they created

What function does assigning record types on profile allow? - answer - Create/edit permission for records with that record type What happens when you delete a custom field? - answer - Dependent information, escalation, and assignment rules are impacted How long are deleted fields kept in Salesforce? - answer - 15 days What factors will prevent deletion of a custom field? - answer - Workflow rules, existing code Can a formula field count the values from multiple records? - answer - No How do you include a picklist field in an error condition formula? - answer - Convert the field to text as part of the formula Can process builder create or update related records? - answer - Yes Can workflow create or update related records? - answer - No Are queues available for custom objects? - answer - No What can object level permissions override? - answer - Org wide defaults and sharing rules You need to disable access to a particular Salesforce app for a group of users. Where would you need to make this change? - answer - Profile Users are complaining that they keep being asked to activate their computer by clicking a link in their email. How could you improve this for your users? - answer - Change the org wide 'network access' IP address ranges to match the IP addresses you use to access the internet from within your company How can you change password complexity settings in Salesforce? - answer - Password policies or user profile If a user fails to login after getting their password incorrect, is it possible to set the number of failed login attempts before their account is locked? - answer - Yes A user is logging in for a second time at a different location on a different machine. Assuming no special security provisions have been made what would Salesforce do by default? - answer - The user will be asked to confirm their identity via email What is criteria based sharing? - answer - The ability to share records based on the records field values rather than record ownership

What best describes what role hierarchy does? - answer - Roles determine user access to a record regardless of the owner. Role hierarchies are used to provide a hierarchy to the visibility of Salesforce records James at Radnip studios is working on an opportunity and wants to give Sally access to it so that she can work on it too as she currently doesn't have access to the record. What is the appropriate security control to use? - answer - Manual Sharing Sarah is Head of Sales for the EMEA region at Radnip Studios and wants the ability to see all opportunities in the EMEA region but doesn't want to allow Peter who is head of US sales to see them. What is the appropriate security control to use? - answer - Role Hierarchy Maya is head of compliance at Radnip Studios and requires that new accounts are verified by her before they are visible to everyone else in the company. She wants Salesforce to only allow the account owner to be able to access the new account record, and once she has approved it everyone can see it. What is the appropriate security control to use? - answer - Criteria based sharing rule Peter wants to share all US sales team opportunities with all US Support team members. What is the appropriate security control to use? - answer - Owner based sharing rule Which chart types allow you to visualize multiple sets of data? - answer - Bar and Line What is the max number of object relationships to a custom report type? - answer - 4 What is the maximum number of object references for a custom report type? - answer - 60 Where can a system administrator look to determine why a user is unable to log in to salesforce? - answer - Looking at the user record, and the login history in setup What are the Salesforce standard objects? - answer - Account, Contact, Opportunity, Products, Pricebooks, Cases, Users, Case Comments, Activities, Events, Tasks, Leads, Contracts, Orders, Solutions (in Classic only), Ideas, Assets, Knowledge. Which actions are supported by process builder but NOT workflow? - answer - Create chatter posts, submit records for approval, determine the order in which workflows execute Auto-response rules CAN'T be used on... - answer - Opportunities and custom objects What is the AppExchange used for? - answer - Administrators can install free and paid partner apps, as well as installing prebuilt dashboards

What licenses can you find in the company information section? - answer - feature licenses, user licenses, profile licenses Which platform features are available for activities? - answer - Validation rules, page layouts, workflow rules, custom fields What do dynamic dashboards allow you to do? - answer - Allow users to see the dashboard data based on what records they have access to - the "running as" user What are the Salesforce standard objects? - answer - Account, Contact, Opportunity, Products, Pricebooks, Cases, Users, Case Comments, Activities, Events, Tasks, Leads, Contracts, Orders, Solutions (in Classic only), Ideas, Assets, Knowledge. What actions are supported by workflow? - answer - Update a field on a record, create an email, create a new task, outbound message actions when a record is created or updated Which actions are supported by process builder but NOT workflow - answer - Create chatter posts, submit records for approval, determine the order in which workflows execute What is the AppExchange used for - answer - Administrators can install free and paid partner apps, as well as installing prebuilt dashboards In what order do automation rules fire? (VAAWE) - answer - Validation rules Assignment rules Auto-response rules Workflow rules (with immediate actions) Escalation rules What happens to leads when an account/contact is created? - answer - They go away Can you import opps using the data import wizard? - answer - No How do you calculate opportunity expected revenue? - answer - Sales price x Probability Which objects can assets relate to? - answer - Product, Case, Contacts, Accounts What are the permissions options for document folders? - answer - Read-Only and Read/Write What is the best data import tool for de-duping records? - answer - Data import wizard

If you need multiple support processes, what else do you need? - answer - New record types and page layouts Under what condition are you unable to delete a custom field? - answer - If it is part of a workflow field update Under which conditions can a validation rule catch incorrect data? - answer - When a record is edited, deleted, or updated by a workflow rule How can an admin customize user access to campaigns and other marketing tools? - answer - Use marketing user check box to open up permissions completely, clone and customize the marketing user profile to take away some of the permissions, if needed Which objects can be synced from a client email using lightning sync? - answer - Tasks and events Which field type can't be a controlling field for a dependent picklist? - answer - custom multi-select picklist Which automation tool should be used to send a chatter notification when a record is updated? - answer - Process builder What are the ways you can make a field required? - answer - Page Layout, validation rules, record type How many objects can data loader import at a time? - answer - 1 What are some key functions of a custom summary formula field in a report? - answer - They can reference a formula field in a report and can be on custom report types Under which conditions would users see the sharing button on an object? - answer - When the sharing model for that object is private or public read only Will a user's security token be refreshed every time they reset their password? - answer

• Yes What can you use to customize an activity? - answer - Custom fields, workflow rules, validation rules What is a junction object? - answer - A junction object is a many to many relationship that is established between objects with master detail relationships (ex. account and contact) How many master-detail relationships can be created on a custom object? - answer - 2 relationships, up to 25 total relationships

What are two appropriate use cases for combining a process and a flow? - answer - Cloning a record and its children, deleting a related record What is a lightning page? - answer - A Lightning Page is a custom layout that lets you design pages for use in the Salesforce1 mobile app or in Lightning Experience. What is a lightning component? - answer - A Lightning component is a compact, configurable, and reusable element that you can add to a Lightning page in the Lightning App Builder. What are the types of lightning pages? - answer - App, Home, Record How can a system administrator discover who added a field to the account page layout?

• answer - Setup audit trail Ursa major solar uses a private sharing model for cases. Each product line has several specialists who want to see all cases involving their product line. How do you set this up? - answer - Case teams, case assignment rules Can the org wide sharing default be set separately by object? - answer - Yes, for custom objects and many standard objects Who can sharing rules be applied to? - answer - Users in public groups, roles, or territories SALESFORCE ADMIN-201 EXAM OFFICIAL PRACTICE QUESTIONS

1. What should a framework manager involve to cripple admittance to a custom application for a gathering of clients? A. Profiles B. Sharing guidelines C. Web tabs D. Page designs - Answer - A. Profiles
2. General Compartments needs to follow the producer and model for explicit vehicle organizations. How could the framework head guarantee that the producer chose impacts the qualities accessible for the model? A. Make the producer field as a reliant picklist and the model as a controlling picklist. B. Make a query field from the producer object to the model item. C. Make the producer field as a controlling picklist and the model as a reliant picklist. D. Make a multi-select picklist field that incorporates the two producers and models. - Answer - C. Make the producer field as a controlling picklist and the model as a reliant picklist.

3. Agents at General Compartments need help from item supervisors while selling specific items. Item supervisors don't approach open doors, however need to get entrance when they are helping with a particular arrangement. How might a framework head achieve this? A. Advise the item director utilizing opportunity update updates. B. Empower opportunity groups and permit clients to add the item director. C. Utilize comparative chances to show amazing open doors connected with the item administrator. D. Empower account groups and permit clients to add the item chief. - Answer - B. Empower opportunity groups and permit clients to add the item supervisor.
4. What should a framework overseer consider prior to bringing a bunch of records into Salesforce? (There are two right responses.) A. The import document ought to incorporate a record proprietor for each record. B. Money field values will default to the individual cash of the record proprietor. C. Information ought to be de-copied in the import record preceding import. D. Approval rules are not set off while bringing in information utilizing the import wizard.

• Answer - C. Information ought to be de-copied in the import record preceding import.

5. Which articulation about custom rundown recipes in reports is valid? (There are two right responses.) A. Reports can be gathered by a custom synopsis recipe result. B. Custom synopsis equations can reference a recipe field inside a report. C. Custom rundown equations can reference another custom synopsis recipe. D. Custom rundown equations can be utilized in a report worked from a custom report type. - Answer - B. Custom outline equations can reference a recipe field inside a report. D. Custom outline recipes can be utilized in a report worked from a custom report type.
6. All fields on the Endorsement page design are accessible to see on the Endorsement History related list. A. Valid B. Misleading - Answer - B. Bogus
7. Every one of the accompanying activities might occur on a Work process Rule With the exception of: A. Outbound Programming interface message B. Update Field C. Make an Undertaking

D. Record Number - Answer - D. Record Number

14. Each of the accompanying items might have a line With the exception of: A. Accounts B. Cases C. Leads D. Custom Items - Answer - A. Accounts
15. The accompanying records might be all imported by means of the import wizards With the exception of A. Open doors B. Accounts/Contacts C. Custom Items D. Arrangements E. Leads - Answer - A. Amazing open doors
16. An Endorsement Cycle starts when a record is: A. Made B. Saved C. Altered D. Submitted for Endorsement - Answer - D. Submitted for Endorsement
17. Resources are connected with which of the accompanying arrangements of items? A. Open doors, Items, Cases, Records, and Contacts B. Items, Cases, Records, and Contacts C. Cases, Contracts, Accounts, and Contacts D. Opportunities, Cases, and Accounts E. Opportunity Line Items, Cases, Accounts, and Contacts - Reply -B. Products, Cases, Accounts, and Contacts
18. Accept the Association Wide default sharing is set to private for all items and no sharing principles have been made. You have two clients in the Agent Job, might they at any point see each other's information? A. Indeed B. No - Answer - B. No
19. Dependent exclusively upon the job order a supervisor can do all of the accompanying With the exception of: A. View, alter, erase, and move his/her and his/her subordinates records B. Expand sharing on the two his/her and his/her subordinate's records

C. View all organizers his/her Subordinate approaches, i.e., Reports, Records, and Email Layouts D. View records his subordinate doesn't possess however can see - Answer - C. View all envelopes his/her Subordinate approaches, i.e., Reports, Records, and Email Layouts

20. The Mission return for money invested Examination Report utilizes which of the accompanying estimations to decide the return for money invested rate for a mission? A. Aggregate sum of Chances/Anticipated Income B. Measure of Won Open doors/Planned Cost C. Anticipated Income/Planned Cost D. (Measure of Won Open doors short Genuine Expense)/Genuine Expense - Answer - D. (Measure of Won Operation portunities minus Actual Cost) / Actual Cost