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SHRM SCP
SMART correct answer Specific, Measurable, Attainable, Relevant, Timebound Extraterritoriality correct answer Extends the power of a country's laws over it citizens outside that country's sovereign national boundaries. Porter's "Five Forces" correct answer Framework was originally designed to identify industries that were likely to be profitable and would provide a roi. Threat of substitution, entry, bargaining power of suppliers, bargaining power of buyers, rivalry among competitors( influenced by all 4) Schein's Lauer of Culture correct answer Basic assumptions (implicit culture), norms and values, artifacts and products (explicit culture) Due process correct answer Concept that laws are enforced through accepted, codified procedures Histogram correct answer Graphically depicts the sorting of data into groups arranged in the shape of a statistical distribution, showing a central tendency and dispersion around that tendency. Scatter Diagram correct answer Plots data points against two variables that form the chart's x and y axes. Each axis is scaled. The pattern formed by the plotted data describes the correlation between the two variables. Rule of Law correct answer No individual is beyond the reach of the law and the authority is exercised only in accordance with written and publicly disclosed laws Alliances, partnerships and acquisitions correct answer Which growth strategy is commonly used to accelerate path to globalization? Impoverished Manager correct answer Detached from the team process, forcing the team to struggle on its own. The impoverished manager is committed to nether task nor people. Part of Blake-Mouton's behavioral leadership theory.
Leader-member relations correct answer Refers to the degree of confidence, trust, and respect that followers have in their leadership. Environmental Scanning correct answer Process that systematically surveys and interprets relevant data, such as economic trends, to identify external opportunities and threats. This process is conducted to assess how these factors affect the organization currently and how they will affect the organization in the future Strategic alliance correct answer Is a formal agreement between two or more companies to collaborate resources but not equity. Create synergy based on the partners' strengths and technical capabilities. Joint Venture correct answer An agreement between two or more partners to create a new economic entity. Both contribute to equity and share in revenues, expenses and control Yield Ratio correct answer Calculated at various stages in recruitment as well as at the end. Example is qualified applicants/total applicants Assessment Centers correct answer A method of evaluating candidates who are presented with content- valid workplace situations to which they respond and who are then evaluated on their responses Geocentric correct answer approach ignores nationality in favor of ability and seeks the best people for key jobs. Staffing policies in an organization with a geocentric focus maximize the long-term strength of the global organization Managerial Estimates correct answer Consist of projections made by the managers. This works in two ways: from the down or the bottom up. The success of this method is entirely dependent upon the quality of info provided to managers to use in making estimates a Best of Breed correct answer IT solutions each support different HR function, multiple vendors are necessary to manager multiple HR functions. Risk Register correct answer Documents risks that been identified, assessments, management strategy, and individuals responsible for implementing and monitoring the strategy. While it may include
Age Data correct answer Older wage survey data is changed to reflect the movement of salaries in the market since the survey was conducted Broadbanding correct answer Combines two or more salary grades to create larger ranges and gives people wide latitude to move within their job without outgrowing pay scale Entitlement oriented culture correct answer Some organizations promote caring, protective feeling and want employees to feel as if they are part of the family. These organizations feel that employees are entitled to benefits such as health care, employee assistance, or disability. Contribution Oriented correct answer The compensation program of other organizations are more performance driven, putting emphasis on the performance and contributions of individual employees. Performance based pay Front-back correct answer Organization divided in two functions: Front- defined by geographic locations or customer types. Back- defined by product or business unit Matrix correct answer Combines departmentalizations by division and function to gain the benefits of both. It creates a dual rather than single chain of command. As a result, some employees report to two manager rather than one. Diffuse Culture correct answer Access to one's private life is granted only when there is trust High Power Distance Country correct answer Individuals may be reluctant to share skill deficiencies for fear of losing face. Multidimensional Corporation correct answer Headquarters at home country, but over time the divisions achieve more autonomy Polycentric correct answer Management treats each subsidiary as its own entity.
Structural Interventions correct answer Focus on the execution of complex structural changes in the organization. These initiatives prepare employees for the change, educate them about the new organizational structure, and restructure the organization in response to the change. Pareto Chart correct answer 80% of effects come from 20% of causes. This chart shows how each item contributes to the total. Blake-Mounton correct answer Theory that suggest that the most effective leaders are equally concerned with people and production to the maximum degree. Hersey-Blanchard correct answer Theory espouses situational leadership, which requires a leader to change leadership based on a situation. Covey correct answer Theory that leadership details with vision and the ability to keep the organization's mission in sight while producing results Ethnocentric correct answer Home country personnel manage all operations and home-country staffing policies are replicated in host countries. Tax Equalization correct answer The organization ensures that the assignee's tax situation is neither better nor worse than it would have been at home, however it requires more administrative resources than other measures Dilemma reconciliation correct answer Referees to the process of creating a "third way" as an alternative to opposing cultural demands. Totalization Agreement correct answer Eliminate double taxation, many countries have entered into bilateral social security agreements SA8000 correct answer A certifiable standard that can be used to ensure human rights and labor rights in extended supply chains. First issued in 1997, based on both UN and ILO standards. CSR certification focusing on human rights components.
Turnkey Operation correct answer An existing facility and its operations are acquired and run by the purchaser without major changes Extended Organization correct answer Formed through the use of outsourcing, strategic alliances, or partnerships, sidestepping the need for additional warehouse space. Differential piece-rate system correct answer The employee receives one piece rate up to standard and then a higher rate once the standard has been exceeded Productivity pay program correct answer Total rewards Leveling correct answer Remuneration correct answer Survey that collect information on prevailing market compensation and benefits practices, wage rates, base pay, pay ranges, etc Nominal group technique correct answer Uses a variety of individuals associated with the industry to forecast ideas and assumptions. This technique requires that the individuals meet face to face. Formula Budgeting correct answer A specific cost is applied to calculate funding. This method applies an average cost to comparable expenses, and general funding is increased or decreased by a specific amount Griggs be Duke Power correct answer Recognized disparate impact and established that is is not necessarily enough to show a lack of discrimination intent. Job Enrichment correct answer Increasing the depth of a job by adding responsibilities such as planning, organizing, tracking, and completing reports Demographic dichotomy correct answer The workforce in emerging economies is becoming disproportionately young, while the workforce in developed countries is rapidly aging
Reservation correct answer Where the law mandate a percentage quota or other special considerations for specified minority groups or ethnic commmunities Proportionality of collected data correct answer Employer should collect only relevant and sufficient data for a stated purpose Organic Approach correct answer This change relies on independent centers and multiple origins of the change within the organization. Points of origin can be at any level. Organic change radiates out evenly but accelerates when top leadership supports local change and local leaders. Triple bottom line correct answer The foundation for measurement and public measurement and public reporting of CSR or sustainability performance by multinational operations. Allows fair and consistent comparisons and evaluations of CSR performance. OECD Organisation for Economic Co-operation correct answer Organization of 30 democratic nations, derived from ILO, objective is to help both member and nonmember countries address global issues. Researches and promotes changes in environmental social and economic policy Codetermination correct answer Is a form of corporate governance that requires a two-tiered corporate board structure- a typical management board and employees to participate in strategic decision making. Low distance culture correct answer Tend to prefer more participative management style BARS correct answer Performance scale rating designed to overcome the problem of category rating by describing examples of desire able and undesirable behavior. Need to clearly indicate the behavior associated each level of performance helps reduce some of the limitations inherent in other appraisal methods. Belbin correct answer Theory of leadership. Goal is maximize strengths and compensate for or minimize risks Ethical Universalism correct answer Proposes that there are fundamental ethical principles that apply across all cultures; in other words, they are universally relevant
Essential Job Function correct answer One that is performed regularly and requires highly specialized skills or expertise, and in many cases, the reason the job exists is to perform the function. Civil Law correct answer Based on legislation: written codes (laws, rules, or regulation) approved by legislative bodies Common Law correct answer Based on court decisions Duty of Care correct answer Employer's responsibility to take all reasonably possible steps to support employee health and safety and prevent harm, whether they are in the workplace or on assignment. Sharia Law correct answer Islamic religious law
