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PMP Exam Questions
Project manager Mark is currently working on a new office automation project and is consistently being asked for updates and meetings with the project sponsor. Mark informs the sponsor that the constant meetings disrupt his work, and his project is starting to fall behind schedule. The sponsor responds by saying that that is his management style. What best describes the sponsor's management style? correct answer Theory X During a new smartphone development project, the customers are given a prototype of the smartphone for them to try. They inform you that the phone constantly reboots, and sometimes the touch screen does not work. What tool can the project team use to find the reasons for these defects? correct answer Ishikawa Diagram You are currently managing a business process reengineering project and have identified all the risks that can affect the project. You would like to put the risks in order from most impact to least impact on the project. What is the best process for doing so? correct answer perform qualitative risk analysis Your company has decided to roll out a new Wi-Fi network for the staff. The sponsor has informed you that encryption on the network is mandatory. Where will the project manager document that the encryption was mandated by the sponsor? correct answer requirements traceability matrix The project team is having a very difficult time deciding what method they should use when programming the new functions in the application. They can choose between four different methods, and the team is evenly split regarding which method to choose. The project manager has decided that he will choose the method for them and will take the responsibility in case it is not the best way to program functions. What best describes this technique? correct answer autocratic What document would best list the requirements that will not be added to the project? correct answer project scope statement The project manager and the project team are reviewing the completed deliverables to see if they meet the performance requirements outlined in the requirements documentation. This is done so that when the customers are invited to inspect the deliverable, there will be no issues. What is the best output of this process? correct answer verified deliverables
While working with the system administrator, the project manager identifies many different types of resources required for the project to be completed successfully. The project manager classifies them as HR, material, equipment, and consumable resources. Where can the project manager best document these resources? correct answer resource breakdown structure While working on a project, the sponsor makes it clear that he does not want any of the team members to be overworked. This means that no team member is allowed to work overtime. The sponsor is okay with the project being delayed due to this. What technique can the project manager best implement to ensure that no team member is overworked? correct answer resource leveling During a new workstation rollout project, a stakeholder asked for a change to some of the software being installed. The change was submitted to the Change Control Board but was rejected due to the high increase in cost of the software being requested. What should the project manager do next? correct answer update the change log Managing a project can be a very complex task that involves identifying and managing all the stakeholders on the project. The project manager spends 90% of their time doing what important task? correct answer communications You're currently working on a large new building development project. The project team is currently breaking down the deliverables listed in the project scope statement into work that is more manageable. What process best describes this scenario? correct answer create wbs The project team is currently working on a project to upgrade all the servers across the organization. Before they are able to get the financial server, the vendor calls and says the server delivery has been delayed 2 weeks. What documents should the project manager update immediately? correct answer issue log The project has just been initiated, and the project sponsor calls the project manager and asks approximately when he thinks the project will be completed. The project manager replies that they have been unable to thoroughly analyze the work needed to complete the project and that he is not very knowledgeable about this kind of work. The sponsor insists on receiving a high-level estimate. The project manager responds that it will take approximately 3 months to complete the work based on his experience working on a project very similar to this one. What technique best represents this estimate? correct answer analogous estimates
While constructing a new office space, the sponsor has requested the project manager complete the project sooner. While analyzing the work, the project manager has noticed that some of the work can start before the predecessor work is done. What can the project manager do in this scenario to complete the project sooner? correct answer add lead times between project activities While managing a datacenter project, a few customers requested a feature be added to the project that will enhance the security system in the datacenter. The change was submitted to the change control board and was denied due to the high cost of the security system. A few months later another customer submitted the same change back to the project manager. What is the best step the project manager can take in this scenario? correct answer inform the customers the change cannot be done During the datacenter development project, the project manager has noticed that some of the work being done on the project is not in the baseline scope. The project manager has analyzed the work completed by the project team and then compared that to the project management plan to see where the differences are. What process best describes the work of the project manager? correct answer control scope While managing the datacenter upgrade project, the project manager has identified many risks that can affect the project. These risks generally fall into a few categories such as man-made, natural, or technological risk. Where would the project manager best store these risk categories? correct answer scope statement The project manager is working on a new electrical wiring upgrade project for the entire office. Due to safety issues, the project manager cannot move forward with many parts of the project without inspections and permits from the local Buildings Department. Most permits take approximately 6 weeks to get. Where would the project manager document the opportunity the project should take if a permit comes within 2 weeks instead of the 6 weeks? correct answer risk register While developing a new smartphone, the project team has identified a specific set of performance measurements that the phone should meet when it is complete. The measurement looks at how fast the phone can boot up and how fast it can shut down. Where should the project team document these measurements? correct answer quality metrics While constructing a roof for a large building, the project team has identified the risk of a snowstorm. Due to the region in the country and the time of the year, the team has decided to take no action or preparations for the snowstorm. What risk response strategy is the team using? correct answer acceptance
The datacenter redesign project is currently 30% complete. The project manager is not happy with the way processes are being followed by the team in ensuring that the network wiring will meet its quality requirements. What process should the project manager do to improve the processes so as to meet the quality requirements with the network wiring? correct answer manage quality The project manager has to present the risk assessment to the senior management and has decided to take the most graphical representation of the probability and impact assessment. What tool should the project manager use? correct answer bubble chart The team is concerned with the quality of the product about to be created by the project. What statement about quality management is true? correct answer low-grade, high quality is okay After the project manager has collected the requirements and received approval for the scope statement, what process should the project manager do next? correct answer create wbs The project manager has decided that most of the stakeholders on the project would like to reference the status reports for the project on the company's internal website on their own time. This would make it easier for them, as it is very difficult to schedule a meeting with all of them at once. What type of communication best describes this? correct answer pull communication The project manager is conducting a presentation with a few of the senior stakeholders, and they are not happy with the progress of the project. The project manager has informed them that the delay is due to a contractor that was affected by a major flood a few weeks ago. What process does this best describe? correct answer manage communication The project manager and sponsor are consulting with banks and other lending institutions in order to obtain funds for the project. What process this describes these actions? correct answer determine budget The project manager, Peter, has been informed by the sponsor that the project needs to be completed 2 weeks earlier than the scheduled time. Peter goes to the team and informs them that they will need to work overtime to complete the project sooner. What is Peter doing to shorten the schedule? correct answer crashing
While working with the project team and conducting a brainstorming session, the project manager noticed that a lot of the ideas the team was coming up with were not organized. What tool can best be used by the team to visually organize their ideas? correct answer mind mapping While measuring quality on a project, the project team decided to just measure the quality as pass/fail. The team has determined that this is the best method because the deliverables are mostly functions that will need to produce a correct result. What best describes this measurement? correct answer attribute sampling You are having an issue with the software crashing consistently on the project. What should you use to identify the cause of this issue and the effect it may have on your project? correct answer ishikawa diagram While working on a network upgrade project, a team member installed the network connection and is now configuring the router in order to work with the network connection. The network connection must be done before the router can be configured. This is an example of what kind of dependency? correct answer mandatory dependency Which of the following tools or techniques is used to evaluate identified options and select options or approaches to execute and perform work on a project? correct answer alternative analysis The project manager has determined that in order to keep the team working at a consistent pace, a team charter is needed. Who would best be able to develop the team charter? correct answer project manager and project team The project sponsor is very concerned about the project being completed on time and has directed the project manager to use the most talented personnel in the organization to ensure the project finishes on schedule. What risk strategy best describes this scenario? correct answer exploit When selecting a vendor to work on a particular project, the project manager realizes that negotiating a fair price between the vendor and the company is essential to the success of the project. During which process will procurement negotiations be used the most? correct answer conduct procurement
The project team is currently planning a smart phone redesign project. They have decided that it would be best to have some of the physical parts made by an outside vendor. What document would list this decision? correct answer procurement statement of work A customer complains that a deliverable does not meet their expectations. You are taken aback since this is several iterations into the project. What is one way that the project manager could have avoided this result? correct answer double-check that the customer understands the value of iterative review A project manager is working on several projects. For one project he is just starting out with a new team. Unfortunately, the project manager's other duties will keep him from focusing all his time on the new project for a few weeks. How should the project manager handle the situation? correct answer foster team cohesion by facilitating the creation of a social contract During planning, a key stakeholder expresses doubt that the resources allocated to the project will be sufficient. The PM believes that the stakeholder is right. How should the project manager deal with this stakeholder's doubts? correct answer utilize agreement negotiations to obtain better resources A product owner is complaining that the project does not meet agreed-upon parameters. How should the project manager handle the situation? correct answer schedule time with the project owner to attend a retrospective session and discuss all corrective actions While working on a public works project for a local government agency, certain stakeholders are pressuring you to favor their suggestions over others. How should the project manager handle the situation? correct answer Use the prioritization method and salience model A company is unsure about the scope for a new project, but know it will be profitable. What should the project manager do first in this situation? correct answer recommend an iterative approach to the project stakeholders The scope and schedule for your project have changed several times over the past 6 iterations because of the customer's regularly reviewed technology regulations and security policies. How should the project manager suggest a new approach for the next iteration? correct answer consider the importance of each improvement item, then perform the actions chosen during the last retrospective
the project to miss its deadline. The project sponsors do not have additional funding to support the project. What should the project manager do in this case? correct answer start the perform integrated change control process A medium-sized company is expanding into a market where they lack previous experience. Which tool or technique should the project manager use to collect requirements? correct answer prototypes After being brought on to a project during the execution phase, a PM reviews the project scope for cost estimating purposes and notices that the work breakdown structure (WBS) is missing some deliverables. What should the project manager do next in this case? correct answer document the work in the WBS and recalculate the total project cost What will be the final output of a meeting between team members, key stakeholders and the sponsor, that creates a document that defines the main project deliverables? correct answer scope management plan A company plans to develop a new IT product, but the project requires skilled resources that are not currently available. What should the project manager do in this case? correct answer prioritize the assessment of high-level risks A project manager has received customer reports that a new product is underweight and needs to determine if the production line needs to be changed. Which tool or technique should be used? correct answer control chart A project has the following characteristics: During the execution phase, a law is passed that mandates immediate compliance and will have a major impact on the project's cost, schedule and scope; What should the project manager do first in this case? correct answer start the change request process A customer refuses to accept a deliverable because it only meets 99% of the agreed-upon requirements. What should the project manager have done? correct answer determined and communicated the quality metrics After a change request was approved, you notice that the change contradicts the original requirements of the project. Data specialists conducted an analysis before the change request was approved. What should the project manager do first in this case? correct answer enact the change request immediately
The majority of the project management software applications use the โโโ method to build the project schedule network diagram. correct answer Precedence Diagramming Some projects have a comprehensive procurement phase that covers buying a huge number of items and for each item several suppliers are contacted to receive their bids. As a project manager in such projects, you need to make sure that every supplier has a clear understanding of the requirements of the project. Which one of the following techniques could be used for this purpose? correct answer bidder conferences You are managing a project in a highly cost sensitive company. Therefore, you need to reduce the costs to the extent possible. Which one of the following categories of cost would you consider as the first option for cost reduction? correct answer direct and variable costs As a project manager involved in the Control Procurements process you are aware that early termination of a contract is a special case of procurement closure. The special cases of procurement closure can result from all of the following except? correct answer cause or convenience outside the terminations clause of the contract In the Plan Quality Management process, which of the following is not attributable to the cost of non- conformance? correct answer quality measures Which one of the following types of contracts have the most cost risk for your organization as a buyer correct answer cost plus percentage of cost What process should the project manager do to improve the processes so as to meet the quality requirements with the network wiring? correct answer manage quality The most graphical representation of the probability and impact assessment. What tool should the project manager use? correct answer bubble chart The change was assessed by the project team and approved by the sponsor. What process should the project manager do next? correct answer direct and manage project work
