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Material Type: Notes; Class: Intro to Software Engr; Subject: Computer Science; University: Georgia Institute of Technology-Main Campus; Term: Fall 2005;
Typology: Study notes
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Principle Description User familiarity The interface should use terms and concepts which are drawn from the experience of the people who will make most use of the system. Consistency The interface should be consistent in that, wherever possible,comparable operations should be activated in the same way. Minimal surprise Users should never be surprised by the behaviour of a system. Recoverability The interface should include mechanisms to allow users to recover from errors. User guidance The interface should provide meaningful feedback when errors occur and provide context-sensitive user help facilities. User diversity The interface should provide appropriate interaction facilities for different types of system user.
Attribute Description Learnability How long does it ta ke a new user to become productive with the system? Speed of operation How well does the system response match the userÕs work practice? Robustness How tolerant is the system of user error? Recoverability How good is the system at recovering from user errors? Adaptability How closely is the system tied to a single model of work?