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Dear Sir/Madam I was in my recording studio doing an important project when the speakers and the microphones stopped working. I am writing to complain about that electronic equipment I bought from your shop that isn’t working. To begin with, the speakers that I bought didn’t work as in the shop you explained me, so that was a problem when I had to connect them in my studio, the same happens with the microphones. Then, when I found how to use them, they started failing, and took me a lot of problems. Also, when the singer uses the microphone sometimes it leaves strong electrical shocks and the speakers sometimes modify the sound making an annoying noise. But, what was unacceptable was that I called the service operator of your company twice to see if they could solve the problem, and both times I called they came to see what was the problem with the speakers and the microphones, and they took them to the company. When they came back with the electronic equipment fixed, when I used them in my studio I noticed that they were at the same conditions the service operator took them before. As you will imagine I am very upset because all this things that had happened. You should understand that this is the third time I have problems with your electronic devices, so I look forward to receiving a full refund and some apologies from your company. Yours faithfully, Mrs Sanjaq