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Optimizing HR: Recruitment and Decision-Making in Law Firm - Prof. Cerrud, Guías, Proyectos, Investigaciones de Toma de Decisiones

The recruitment process and decision-making tools implemented by a law firm's human resources department. The firm offers legal services in various areas, including migration law, corporate law, intellectual property, tax law, estate planning, and more. The hr team is responsible for discovering new talent and developing employees, using job search portals for candidate selection, and conducting interviews. The proposal includes the creation of a dedicated hr department, the use of an applicant tracking system (ats) called taleo, and a professional development program (pdp) for employee growth and retention.

Tipo: Guías, Proyectos, Investigaciones

2022/2023

Subido el 26/12/2023

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DECISION MAKING MANAGEMENT
Managers Decision Making: CLD LEGAL Working Staff
Final Project - Team #1
Group: #1EB242
Acosta Bryan, Camarena Lia, Gonzalez Alexandra,
Hernandez Alanis, Martínez, Anthony, Saez Kimberly,
Torres Josué
July 11, 2023
Technological University of Panama
Faculty of Science and Technology
Bilingual Executive Communication
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DECISION MAKING MANAGEMENT

Managers Decision Making: CLD LEGAL Working Staff

Final Project - Team

Group: #1EB

Acosta Bryan, Camarena Lia, Gonzalez Alexandra,

Hernandez Alanis, Martínez, Anthony, Saez Kimberly,

Torres Josué

July 11, 2023

Technological University of Panama

Faculty of Science and Technology

Bilingual Executive Communication

Table of Content

Objectives

Chapter 1. General Information of CLD Legal

CLD Legal is a law firm with almost 30 years of combined experience located in Panama City, specifically at 21, Ave. Samuel Lewis and Calle 55 Este PH SL 55, Panama. This law firm focuses on offering legal services to both natural and legal persons, whether Panamanian or foreign, offering its services in areas such as:  Migration law,  Corporate,  Intellectual property,  Tax Law,  Estate Planning,  Yacht Registrations,  Offshore Services,  Foreign Investment,  Real State, Some of the characteristics that represent them for their clients are:  Customized Attention,  High Standards of Professionalism,  Confidentiality. At the same time, it is a firm that is innovative, since it seeks to break conventional practice and thus use technology in its favor to offer a better service to its clients. They consider that their work team is essential to carry out the wishes of their clients and that they must also maintain consistent efficiency to respond accurately and quickly to their clients.

Chapter 3. Decision Making Proposal

The human resources department protects the interest, image and success of the company in every way possible by complying with various laws, executing administrative processes, and creating policies in the most cost-efficient manner. Human resources professionals are the lifeblood of the company, because their job is to ensure that the business gets the most out of its employees. In other words, the human resource department needs to provide a high return on the business’s investment in its people. One reason why the human resource department is important is because they look after the recruitment needs of the company. Employee recruitment, which includes interviewing and selecting new hires, is typically the responsibility of the human resources department. Besides the recruitment process of seeking potential candidates, the job of the human resource department does not stop there. They also look after the newly hired employees and plan and schedule induction processes for them. Proposal Our proposal begins with the creation of a Human Resources department made up of a General HR Manager, a human resources supervisor, a talent acquisition team lead, and four human resources representatives. Divide the four representatives, two for the talent area and two for the administrative processes area. With the creation of this department, also at the same time establish hiring processes, request for job letters, data changes, creation of job offers, interview processes and personnel management. All this through documents that are established as a guide and can create unification in the team and way of working. The creation of a process guide is extremely important for the order of a team and growth. If the team works in the same way, you can analyze with the data many areas of opportunity and make improvements in the process. We propose the use of an ATS called Taleo, since it would help human resources representatives to work in a more orderly and efficient manner.

What is Taleo? Taleo is a cloud-based ATS (Applicant Tracking System) that is used by large companies to manage their talent acquisition processes. Today, Taleo is the world's largest ATS, with over 5,000 customers in 180 countries. Taleo Recruiting is accessible anywhere and anytime. It streamlines the recruitment process by automating job posting, applicant tracking, and interview scheduling tasks. It can create and distribute job postings across multiple channels with just a few clicks. It integrates with various job boards and social media platforms, ensuring the vacancies reach a broad audience. It also helps to increase the chances of finding the perfect candidate. It will not just be reaching more people; it will be reaching the right people. And with Taleo’s advanced analytics, the HR team can track which channels yield the best results, allowing the team to optimize the recruitment strategy. It tracks them throughout the recruitment process. It provides real-time updates on each applicant’s status, ensuring no one falls through the cracks. Plus, it stores candidate information for future opportunities, creating a talent pipeline for the company. During the interview process it will be helpful as well since it automates interview scheduling, sends reminders to candidates and interviewers, and facilitates virtual interviews For human resources teams, the use of such a tool represents a significant time savings. It eliminates tedious and time-consuming tasks: printing, scanning, mailing, filing, etc. In addition, by freeing up time for the teams, the department has more time to devote to other more valuable tasks: training, motivating employees, etc. For example, the optimization of these search processes would speed up the response time of the candidates and the hiring process. Since offer letters and contracts can be send directly from taleo. This tool has the option to create templates that could be edited & modified in very simple steps allowing the talent team to save time. This is an area of improvement within the company that would make a difference and progress in the management of the HR department. Performance and development proposal plan (PDP) The human resource department does not sit around after hiring and getting the new employees settled into their roles and duties.

 Act on those established goals  Identify strengths and areas for improvement  Analyze the development and remunerate the effort during the employee's year

Chapter 4. Expected Results.

By implementing the decision-making tools proposed in the HR department, the company can expect the following improvements and opportunities: Streamlined Hiring Processes: The creation of a dedicated HR department, along with the establishment of hiring processes and the use of an ATS like Taleo, will lead to more efficient and streamlined hiring processes. This means that the company can attract and onboard qualified candidates more effectively, reducing the time and effort involved in recruitment. Improved Talent Acquisition: The use of an ATS like Taleo enables the HR team to post job openings across multiple channels and reach a broader audience. This increases the chances of finding the right candidates for open positions and improves the overall quality of talent acquisition. With better candidate screening and tracking, the HR team can identify suitable candidates more efficiently and make informed hiring decisions. Enhanced Data Analysis: By implementing an ATS, the company can gather and analyze valuable recruitment data. The ATS can provide insights into metrics such as candidate sources, time-to-fill, and the effectiveness of different recruitment channels. Analyzing this data can help identify areas for improvement, optimize recruitment strategies, and make data-driven decisions to enhance the hiring process. Consistent and Unified Processes: The creation of a process guide and the adoption of standardized documents and procedures ensure that the HR team operates in a consistent and unified manner. This reduces errors, miscommunications, and inconsistencies in HR operations. It also allows for easier analysis of data and identification of areas for improvement, leading to more efficient and effective processes. Time and Resource Savings: The implementation of an ATS automates several time- consuming tasks, such as resume screening, interview scheduling, and candidate communication. This saves significant time and resources for the HR team, allowing them to focus on more strategic initiatives such as employee development, engagement, and retention. The automation of administrative tasks frees up time for HR professionals to focus on value-added activities that contribute to the success of the company.

Improved Compliance and Documentation: The use of an ATS and standardized processes ensures better compliance with legal requirements and simplifies documentation management. The ATS can store candidate information, job offers, contracts, and other relevant documents securely and in a centralized manner. This makes it easier to maintain accurate records and ensures compliance with regulations, reducing the risk of legal issues. Employee Satisfaction and Retention: The proposed decision-making tools, such as the PDP plan, provide opportunities for employee development, goal setting, and career advancement. This demonstrates the company's commitment to employees' growth and can contribute to increased job satisfaction and higher retention rates. Employees are more likely to stay with a company that invests in their development and provides clear paths for advancement. Overall, implementing the decision-making tools proposed can improve the efficiency and effectiveness of the HR department. It enhances the talent acquisition process, provides valuable data for analysis and decision-making, ensures consistent and unified processes, saves time and resources, strengthens compliance and documentation practices, and contributes to employee satisfaction and retention. These improvements collectively support the company's success by building a strong workforce and fostering a positive work environment.