Ingles intermedio 2 regular 2, Monografías, Ensayos de Idioma Inglés

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SPEAKING 2

ROOM: 9

INTEGRANTS:

Brigitte Olenka Zelada Ruiz

Principe Huamanchumo Luis Alejandro David

Claim for a tour service

A: Hello, I'm Luis, how can I help you today? B: Hello, good morning. I’m here because I have a claim with the tour service that I contracted a few days ago for my trip to Cajamarca. A:Yes, of course, what is the claim about? B: When I signed the contract, they told me that it included absolutely all the services from the trip out of Trujillo until my return. A: Yes, of course, that is what the company offers for all types of trips that are made, I do not understand the reason for the claim B: Well, during the trip, I realized that some services were not included, such as the entrance to certain tourist sites and some meals. I had to pay extra for these services, which were supposed to be included in the package.