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Business letters expressions, Guide, Progetti e Ricerche di Inglese Giuridico

Università degli Studi di Milano (UNIMI)Inglese Giuridico

Business letters expressions

Tipologia: Guide, Progetti e Ricerche

2015/2016

Caricato il 16/06/2016

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BUSINESS ENGLISH Letters
WRITING BUSINESS LETTERS
Useful phrases
Salutation
•Dear Mr Brown
•Dear Ms White
•Dear Sir
•Dear Sirs
•Dear Madam
•Dear Sir or Madam
Starting
•We are writing
•to inform you that ...
•to confirm ...
•to request ...
•to enquire about ...
•I am contacting you for
the following reason.
•I recently read/heard
about . . . and would like to
know . . .
•Having seen your
advertisement in ... , I would
like to ...
•I would be interested in
(obtaining/receiving) ...
•I received your address
from ... and would like
to ...
•I am writing to tell you
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BUSINESS ENGLISH Letters

WRITING BUSINESS LETTERS

Useful phrases

Salutation

  • Dear Mr Brown
  • Dear Ms White
  • Dear Sir
  • Dear Sirs
  • Dear Madam
  • (^) Dear Sir or Madam

Starting

  • We are writing
  • to inform you that ...
  • to confirm ...
  • to request ...
  • to enquire about ...
  • I am contacting you for the following reason.
  • I recently read/heard about... and would like to know...
  • Having seen your advertisement in ... , I would like to ...
  • (^) I would be interested in (obtaining/receiving) ...
  • I received your address from ... and would like to ...
  • I am writing to tell you

about ...

Referring to

previous contact

  • Thank you for your letter of March 15 ...
  • Thank you for contacting us.
  • In reply to your request ...
  • Thank you for your letter regarding ...
  • I am writing in answer to your letter regarding..
  • With reference to our telephone conversation yesterday ...
  • Further to our meeting last week ...
  • It was a pleasure meeting you in London last month.
  • I would just like to confirm the main points we discussed on Tuesday... Making a request
  • We would appreciate it if you would ...
  • I would be grateful if you could...
  • Could you please send me...
  • Could you possibly tell us/ let us have...
  • In addition, I would like to receive ...
  • It would be helpful if you could send us ...
  • I am interested in (obtaining/receiving...)
  • I would appreciate your immediate attention to this matter.

Apologizin g

  • We are sorry for the delay in replying ...
  • I regret any inconvenience caused
  • I would like to apologize for (the delay/the inconvenience) ...
  • Once again, I apologise for any inconvenience. Orders • Thank you for your quotation of ...
  • We are pleased to place an order with your company for ...
  • We would like to cancel our order n°...
  • Please confirm receipt of our order.
  • I am pleased to acknowledge receipt of your order n°...
  • Your order will be processed as quickly as possible.
  • It will take about (three) weeks to process your order.
  • We can guarantee delivery before ...
  • Unfortunately these articles are no longer available/are out of stock. Prices • Please send us your price list.
  • You will find enclosed our most recent catalogue and price list.
  • Please note that our prices are subject to change without notice.
  • We have pleasure in enclosing a detailed quotation.
  • We can make you a firm offer of ...
  • Our terms of payment are as follows :

Referring to payment

  • Our records show that we have not yet received payment of ...
  • According to our records ...
  • Please send payment as soon as possible.
  • You will receive a credit note for the sum of ...

Enclosing documents

  • I am enclosing ...
  • Please find enclosed ...
  • You will find enclosed ... Closing remarks
  • If we can be of any further assistance, please let us know
  • If I can help in any way, please do not hesitate to contact me
  • If you require more information ...
  • For further details ...
  • Thank you for taking this into consideration
  • Thank you for your help.
  • We hope you are happy with this arrangement.
  • We hope you can settle