Business Communication - Effective Language, Study notes of Communication and Presentation Skills

This document about EFFECTIVE USE OF LANGUAGE, Accuracy, Brevity, Clarity, BENEFITS OF COMMUNICATION, FUNCTIONS.

Typology: Study notes

2010/2011

Uploaded on 09/02/2011

raveesh
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EFFECTIVE USE OF LANGUAGE
It is based
on: Accuracy
Grammatical Structure
Based on Objectivity
Brevity
Concise
Precise
Clarity
Of Thought
Of Expression
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EFFECTIVE USE OF LANGUAGE

It is based

on:

Accuracy

  • Grammatical Structure
  • Based on Objectivity

Brevity

  • Concise
  • Precise

Clarity

  • Of Thought
  • Of Expression

Poor Communication refers to:

  1. Mind Reading- Imagining Things.
  2. Avoiding Communication.
  3. Labeling—Criticising.
  4. Alienating Messages—blaming, sarcasm, threats.

FUNCTIONS

1. INFORMATION

2. CONTROL

3. MOTIVATION

4. EMOTIONAL EXPRESSION

5. PUBLIC RELATIONS

6. CO-ORDINATION