User Needs in Project Management Software: A COVID-19 Pandemic Study, Papers of Research Methodology

Computing Research Project (1639)

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ASSIGNMENT 1 FRONT SHEET
Qualification BTEC Level 5 HND Diploma in Computing
Unit number and title Unit 13:Computing Research Project
Submission date
Date Received 1st
submission
Re-submission Date Date Received 2nd
submission
Student Name NGUYEN PHAN HONG
DANG Student ID GCD191061
Class GCD0901 Assessor name PHYO MIN TUN
Student declaration
I certify that the assignment submission is entirely my own work and I fully understand the consequences of plagiarism. I understand that
making a false declaration is a form of malpractice.
Student’s signature Dang
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Download User Needs in Project Management Software: A COVID-19 Pandemic Study and more Papers Research Methodology in PDF only on Docsity!

ASSIGNMENT 1 FRONT SHEET

Qualification BTEC Level 5 HND Diploma in Computing Unit number and title Unit 13:Computing Research Project Submission date Date Received 1st submission Re-submission Date Date Received 2nd submission Student Name

NGUYEN PHAN HONG

DANG

Student ID GCD Class GCD0901 Assessor name PHYO MIN TUN Student declaration I certify that the assignment submission is entirely my own work and I fully understand the consequences of plagiarism. I understand that making a false declaration is a form of malpractice. Student’s signature Dang Grading grid P1 P2 P3 P4 P5 M1 M2 M3 D1 D

 Summative Feedback:  Resubmission Feedback:

Grade: Assessor Signature: Date: Internal Verifier’s Comments: Signature & Date:

  • I. Introduction.................................................................................................................................................
  • II. Literature review.........................................................................................................................................
      1. Primary Research....................................................................................................................................
      1. Secondary research...............................................................................................................................
      1. Key Differences between Primary Research and Secondary Research................................................
      1. Quantitative vs Qualitative Research...................................................................................................
      1. Scientific method.................................................................................................................................
      1. Research process..................................................................................................................................
      1. Population in research..........................................................................................................................
      1. The research methods that will be used to carry out the research.....................................................
  • III. Secondary research..................................................................................................................................
      1. What is remote work?..........................................................................................................................
      1. History...................................................................................................................................................
      1. Technology............................................................................................................................................
      1. Tools, platform, software......................................................................................................................
      1. Work remotely for project management.............................................................................................
      1. Conclusion and initial hypothesis.........................................................................................................
  • IV. Primary research......................................................................................................................................
      1. Population of research..........................................................................................................................
      1. Primary research method.....................................................................................................................
      1. Research Plan........................................................................................................................................
      1. Survey Form..........................................................................................................................................
      1. Analyze data in survey from.................................................................................................................
      1. Recommendation..................................................................................................................................
      1. Conclusion.............................................................................................................................................
  • V. Research Proposal Form...........................................................................................................................
  • VI. Ethical Form.............................................................................................................................................
  • Figure 1 Introduction......................................................................................................................................
  • Figure 2 Literature review...............................................................................................................................
  • Figure 3 Primary Research..............................................................................................................................
  • Figure 4 Secondary research.........................................................................................................................
  • Figure 5 What is quantitative research?.......................................................................................................
  • Figure 6 What is qualitative research?.........................................................................................................
  • Figure 7 Comparison between qualitative and quantitative research.........................................................
  • Figure 8 Scientific method............................................................................................................................
  • Figure 9 Research process............................................................................................................................
  • Figure 10 Population in research..................................................................................................................
  • Figure 11 The Relationship Between a Population and a Sample................................................................
  • Figure 12 Remote work.................................................................................................................................
  • Figure 13 Slack..............................................................................................................................................
  • Figure 14 PukkaTeam....................................................................................................................................
  • Figure 15 Zoom.............................................................................................................................................
  • Figure 16 Loom.............................................................................................................................................
  • Figure 17 Wrike.............................................................................................................................................
  • Figure 18 Team Collaboration Tools.............................................................................................................
  • Figure 19 Clickup...........................................................................................................................................
  • Figure 20 Survey............................................................................................................................................
  • Figure 21 Research Plan................................................................................................................................
  • Figure 22 Question in survey........................................................................................................................
  • Figure 23 Chart for Gender...........................................................................................................................
  • Figure 24 Chart for Age.................................................................................................................................
  • Figure 25 Chart for major.............................................................................................................................
  • Figure 26 Chart for how many students internship in company..................................................................
  • Figure 27 Chart for felling of user in pandemic............................................................................................
  • Figure 28 Chart for ask user using project management software..............................................................
  • Figure 29 Software using chart.....................................................................................................................
  • Figure 30 User needs chart...........................................................................................................................
  • Figure 31 Difficulty of users when using the application..............................................................................
  • Figure 32 Functions that users want to develop..........................................................................................
  • Figure 33 UI of JIra Software.........................................................................................................................
  • Figure 34 Example on Jira Sofware...............................................................................................................
  • Figure 35 Chat function by mini chat bubble...............................................................................................

 Current scenario epidemiological studies  Examine the popularity of project management software available on the internet.  Conduct a survey to determine if users are pleased or unsatisfied with the program.  a review of the information provided by the user  Provide users with solutions that are personalized to their needs. The presentation of the proposal will be discussed in greater depth further down. II. Literature review A literature review studies books, academic papers, and other sources connected to a particular subject, field of study, or theory, and gives a description, summary, and critical evaluation of these works in relation to the research problem at hand. The purpose of a literature review is to provide readers with an overview of the sources you utilized when studying a specific topic and to show them how your research fits into a wider field of study. A literature review can be as basic as a list of relevant sources, but in the social sciences, an organizational framework with both summary and synthesis, generally within established conceptual categories, is more usual. A summary is a reorganization, or reshuffle, of that information to inform how you plan to study a research problem, whereas a synthesis is a restructuring, or rearrangement, of that information to inform how you plan to analyze a research subject. The purpose of a literature review is to place each work in context of its contribution to understanding the research topic at hand, to define the link between each study and the others under consideration, and to discover new ways to interpret previous research. Figure 2 Literature review

1. Primary Research

Figure 3 Primary Research Primary research is research that you carry out on your own (or hire someone to do for you.) It entails asking questions and gathering information directly from a source - generally consumers and prospective customers in your target market. The following are some examples of primary research:

  • Job interviews (telephone or face-to-face)
  • Questionnaires • Surveys (online or via mail) (online or mail)
  • Participate in focus groups
  • Visits to the offices of rivals When you undertake primary research, you're usually looking for two types of data: ➢ Exploratory. This type of study is broad and open-ended, and it usually entails extensive interviews with a single person or a small group. ➢ Specific. This study is more detailed, and it is utilized to tackle an issue that was discovered during exploratory research. It entails more formal, organized interviews.  Advantages of Primary Research

2. Secondary research

Figure 4 Secondary research Secondary research or desk research is a research method that involves using already existing data. Existing data is summarized and collated to increase the overall effectiveness of research. Secondary research includes research material published in research reports and similar documents. These documents can be made available by public libraries, websites, data obtained from already filled in surveys etc. Some government and non-government agencies also store data, that can be used for research purposes and can be retrieved from them. Secondary research is much more cost-effective than primary research, as it makes use of already existing data, unlike primary research where data is collected first hand by organizations or businesses or they can employ a third party to collect data on their behalf. Secondary research is cost effective and that’s one of the reasons that makes it a popular choice among a lot of businesses and organizations. Not every organization is able to pay huge sum of money to conduct research and gather data. So, rightly secondary research is also termed as “desk research”, as data can be retrieved from sitting behind a desk. Popularly used secondary research methods and examples:

  • Data available on the internet
  • Government and nongovernment agencies
  • Public libraries
  • Educational Institutions
    • Commercial information sources  Advantages of Secondary Research
  • Most information in this research is readily available. There are many sources from which relevant data can be collected and used, unlike primary research, where data needs to collect from scratch.
  • This is a less expensive and less time-consuming process as data required is easily available and doesn’t cost much if extracted from authentic sources. A minimum expenditure is associated to obtain data.
  • The data that is collected through secondary research, gives organizations or businesses an idea about the effectiveness of primary research. Hence, organizations or businesses can form a hypothesis and evaluate cost of conducting primary research.
  • Secondary research is quicker to conduct because of availability of data. It can be completed within a few weeks depending on the objective of businesses or scale of data needed.  Disadvantages of Secondary Research
    • Although data is readily available, credibility evaluation must be performed to understand the authenticity of the information available.
    • Not all secondary data resources offer the latest reports and statistics. Even when the data is accurate, it may not be updated enough to accommodate recent timelines.
    • Secondary research derives its conclusion from collective primary research data. The success of your research will depend, to a greater extent, on the quality of research already conducted by primary research.

3. Key Differences between Primary Research and Secondary Research

Primary Research Secondary Research Research is conducted firsthand to obtain data. Researcher “owns” the data collected. Research is based on data collected from previous researches. Primary research is based on raw data. Secondary research is based on tried and tested data which is previously analyzed and filtered. The data collected fits the needs of a researcher, it is customized. Data is collected based on the absolute needs of organizations or businesses. Data may or may not be according to the requirement of a researcher. Researcher is deeply involved in research to collect data in primary research. As opposed to primary research, secondary research is fast and easy. It aims at gaining a broader understanding of subject matter. Primary research is an expensive process and consumes a lot of time to collect and analyze data. Secondary research is a quick process as data is already available. Researcher should know where to explore to get most appropriate data.

Figure 6 What is qualitative research? Qualitative research is defined as a market research method that focuses on obtaining data through open-ended and conversational communication. This method is not only about “what” people think but also “why” they think so. For example, consider a convenience store looking to improve its patronage. A systematic observation concludes that the number of men visiting this store are more. One good method to determine why women were not visiting the store is to conduct an in-depth interview of potential customers in the category. For example, on successfully interviewing female customers, visiting the nearby stores and malls, and selecting them through random sampling, it was known that the store doesn’t have enough items for women and so there were fewer women visiting the store, which was understood only by personally interacting with them and understanding why they didn’t visit the store, because there were more male products than female ones. Qualitative research is based on the disciplines of social sciences like psychology, sociology, and anthropology. Therefore, the qualitative research methods allow for in-depth and further probing and questioning of respondents based on their responses, where the interviewer/researcher also tries to understand their motivation and feelings. Understanding how your audience takes decisions can help derive conclusions in market research. Comparison between qualitative and quantitative research

Figure 7 Comparison between qualitative and quantitative research

5. Scientific method

Since at least the 17th century, the scientific method has characterized the growth of science as an empirical technique of collecting information (with notable practitioners in previous centuries). It entails rigorous observation and severe skepticism of what is observed, with the argument that cognitive preconceptions might influence how observations are interpreted. It entails inductively constructing hypotheses based on those observations, experimental and measurement-based testing of hypotheses'

  • Draw a conclusion and report the results of the experiment.

6. Research process

Figure 9 Research process Steps of Research Process Step One: Define Research Problem There are two types of research problem, viz., those

  • relate to states of nature
  • relationship between variables. Essentially two steps are involved in define research problem, viz.,
  • understanding the problem thoroughly and
  • rephrasing the same into meaningful terms from an point of view. Step Two: Review of Literature
  • Once the problem is define, a brief summary of it should be written down. It is compulsory for a research worker writing a thesis for a Ph.D. degree to write a synopsis of topic and submit it to necessary committee or the research board for approval. Step Three: Formulate Hypothesis Formulate hypothesis is a tentative assumption made in order to draw out and test its logical or empirical consequences. Hypothesis should be very specific and limited to the piece of research in hand because it has to be tested. The role of the hypothesis is to guide the researcher by delimiting the area of research and to keep him on the right track. Step Four: Preparing the Research Design
    • The function of research design is to provide for the collection of relevant evidence with minimal expenditure of effort, time and money.
    • Research purpose may be grouped into four categories, viz., (1) Exploration, (2) Description, (3) Diagnosis, and (4) Experimentation. Step Five: Data Collection Primary data can be collected through: o By Observation o Through personal interview o Through telephone interview o By mailing of questionnaires o Through Schedules Step Six: Data Analysis The analysis of data requires a number of closely related operations such as establishment of categories. This stage mainly include :
    1. Coding
    2. Editing
    3. Tabulation Step Seven: Interpretation and Report Writing Researcher has to prepare the report of what has been done by him.

Figure 11 The Relationship Between a Population and a Sample Sample Size The number of subjects included in a sample size is referred to as the sample size in market research. When we talk about sample size, we're talking about a group of people chosen from the general population and considered representative of the real population for that particular study.

8. The research methods that will be used to carry out the research

Research methods are specialized procedures for collecting and interpreting data. Therefore, in research design, choosing an appropriate research method is imperative. In this project I will choose primary research method. And choose Survey to collect the most accurate information.

III. Secondary research

1. What is remote work?

Figure 12 Remote work Remote work is a working style that allows professionals to work outside of a traditional office environment. It is based on the concept that work does not need to be done in a specific place to be executed successfully. Think of it this way: instead of commuting to an office each day to work from a designated desk, remote employees can execute their projects and surpass their goals wherever they please. People have the flexibility to design their days so that their professional and personal lives can be experienced to their fullest potential and coexist peacefully. There has been a cultural paradigm shift in what society deems to be an appropriate workplace - and remote work has capitalized off of that newfound freedom.

2. History

Before the days of Skype and Zoom calls, a NASA engineer by the name of Jack Nilles laid the foundation for modern remote working when he coined the term "telecommuting" in 1973. Long before modern remote working came into play at the turn of the millennium, limited numbers of workers at IBM were working from home to test the effectiveness of telecommuting. What started as a team of five remote workers rose to 2,000 by 1983, and call center staff—who conducted all their work via the phone anyway—had the option of doing so from home.