Conflicts Between Stakeholders
Stakeholder
Group
Main Features Most Likely Objective For The
Stakeholder Group
Owners
(Internal)
• They put capital in to set up and
expand the business.
• They will take a share of the profits
if the business succeeds.
• If the business does not attract
enough customers, they may lose
the money they invested. • They are
risk takers.
• Share of the profits so that they
gain a rate of return on the money
put into the business.
• Growth of the business so that the
value of their investment increases.
Workers
(Internal)
• They are employed by the
business.
• They have to follow the instructions
of managers and may need training
to do their work effectively.
• They may be employed on full- or
part-time contracts and on a
temporary or permanent basis.
• If there is not enough work for all
workers, some may be made
• Regular payment for their work.
• Contract of employment.
• Job security – workers do not
want to look for new jobs frequently.
• Job that gives satisfaction and
provides motivation.
