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A comprehensive guide to the core procedures for handling agitation and crisis (cpi) test questions and answers. It covers key concepts such as due care guidelines, core values, crisis development model, staff approaches to behaviors, supportive stance, non-verbal communication, paraverbals, verbal escalation model, limit setting, empathic listening, precipitating factors, rational detachment, integrated experience, maximizing productive responses, decision making matrix, physical interventions, seat, holding skills, coping model, and facilitation formulas. It is a valuable resource for understanding and applying cpi principles in various situations.
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Due Care Guidelines - >>>take responsibility for Care, Welfare, Safety, Security of themselves and others and adhere to the following:
Directive Approach for helping Defensive Level - >>>Decelerating an escalating behavior. Take control of a potentially escalating behavior. Physical Intervention for Risk Behavior - >>>Disengagement and/or holding skills to manage risk behavior. Integrated Experience with the Crisis Behavior Model - >>>Behavior influences behavior Nonverbal Communication PKH - >>>Proxemics Kinesics Haptics Proxemics - >>>personal space. Kinesics - >>>body language Haptics - >>>communication through touch Nonverbal Communication: Supportive Stance Reasons for using it: - >>>It communicates respect. non-threatening Maintains safety How can we modify our supportive stance? - >>>remain at an angle and one-leg length away. If the person is sitting you can squat or kneel down and still maintain a supportive stance. Posture-get to their level.
Staff approach for the Release level of Defensive Behavior - >>>allow venting and possibly move student or audience. Staff approach for the Intimidation level of Defensive Behavior - >>>Take all threats seriously and avoid physical interventions unless there is no safer alternative. Keys to Limit Setting SRE - >>>Simple/clear Reasonable Enforceable Empathic Listening 5 characteristics - >>>1-NONJUDGMENTAL 2-undivided attention 3-allow silence for reflection 4-listen for feelings and facts 5-restate and paraphrase Precipitating Factors - >>>factors that influence behavior Rational Detachment - >>>Ability to manage your own behavior and attitude Integrated Experience - >>>behavior of student influences behavior of staff and vice versa Maximizing Productive Responses - >>>- Learn to keep yourself safe and learn to keep the individual in crisis safe.
The Decision Making Matrix rates - >>>severity (up) likelihood (across) Physical Interventions-Disengagement Skills - >>>Position Posture Proximity biomechanical benefit HOLD/STABILIZE PULL/PUSH LEVER Physical Skills Review- SEAT - >>>Safe Effective Acceptable Transferable Key Principles for HOLDING SKILLS - >>>P, P, P Mechanical Benefit OUTSIDE/INSIDE LIMIT RANGE OF MOTION When does POSTVENTION OCCUR - >>>in the Tension Reduction behavior level The COPING Model - >>>Control- of emotion/physical