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10-1 ●Troubleshooting guide
Phenomenon Check Solution
The power does not turn ON at the press of the On switch.
● Check that the main power switch is turned ON. ●^ Turn ON the main power switch. ● Check that the power plug is properly connected to a power outlet. ● Check that electrical power is supplied to the employed power outlet.
● Turn OFF the main power switch. Ensure that power is supplied to the power outlet, and then connect the power plug to the power outlet. ● Check that Status indicator lamp is not on when On switch is pressed. ● Check that On switch is pressed for about 2 seconds.
● Ensure that Status indicator lamp is off when pressing the On switch. ● Turn off the main power switch, wait 10 seconds, and the turn back on. Press the On switch. ● Ensure that Start switch is pressed for about 2 seconds. Pressing a key does not invoke its predefined operation. Or the key is not accepted.
● See the Instruction Manual “7.4 Touch Screen Coordinate correction”.
The calendar time is not correctly printed.
● Check that "clock stop" is not selected from the date/time setup screen. See the Instruction Manual “6.2 Set the Date and Time”.
● Select the "same as current time" option. See the Instruction Manual “6.2 Set the Date and Time”.
The printer does not become ready for printing when Start up is pressed.
● Check for an ink stream ejection from the nozzle. ● Check whether the ejected ink stream enters the gutter hole.
● Stop the ink ejection sequence by pressing the Shut down. ● See the Technical Manual “6.4 How to correct ink stream bending and nozzle clogging”, and correct the problem. ● Check if the print head are dirty. ●^ See “2.3 Print head cleaning”, andperform the operation. “Print overlap fault” occurs frequently. A fault message is See “9. When Warning or Fault was generated”. displayed.
Residual image of characters, etc. remains on the screen.
●Because of the characteristics of the liquid crystal panel, when the same pat- tern is displayed for a long time, a residual image of the pattern may remain. However, the residual image will disappear with the passage of time.
RFID cannot be read. -
●The tag may be broken. Manually input the ID referring to "8. Refilling ink and makeup". The cartridge cannot be changed without releasing the lock.
- ●Push the lever into the equipment.
10. TROUBLESHOOTING GUIDE
If the printer does not start up normally, perform the following checks before deciding the printer is malfunctioning.
● If the above remedies do not restore the printer to normal, stop using the printer, disconnect the power plug from the power outlet, and contact your Hitachi distributor.
CAUTION
■ Report the following to your local source or service company:
- TYPE-FORM (model number) IJ printer (Model UX- )
- SER. No. (serial number) UX
- Failure description In detail
- Organization name (department and section names included), name of person in charge, and telephone number.
- The model number and serial number are marked on the nameplate that is attached to the right-hand side of the printer.
●Maintenance service 11-
About maintenance service
If trouble or damage occurs within 1 year after delivery or accumulated operating time of 2400 hours, whichever is sooner, repairs will be made free of charge. However, the following cases are outside the warranty even within the free warranty period: (1) When trouble was due to handling outside the instruction manual (2) When materials and parts other than ours, including the ink, were used and damage was caused by them (3) When repair was performed by other than us or our designated representative and damage was caused by this (4) When trouble was due to external causes (abnormal print material, etc.) other than this equipment or by moving or transportation of the equipment after delivery (5) When operated in a usage environment outside the specifications of par. “13. Specifications” of the instruction manual. (6) When damaged by fire, water, or other natural disaster
Loss of production due to down time and physical loss due to trouble or error of delivered equipment (loss of print material, related facility, etc.) is outside the warranty. If trouble occurs, an engineer shall be dispatched as quickly as possible and maximum efforts will be made so that the down time is as short as possible.
If there is no danger of being misread, excessive or insufficient dot configuration shall be considered allowable.
The IJ printer has an alarm function to prevent major printing faults before they happen, but this func- tion does not inspect the quality of the printed characters. Consideration shall be given so that the printed character state is visible at some process.
Parts retention period
The retention period of the performance parts for repair of this equipment is 7 years after discontinuation of manufacture. “Performance parts for repair” are parts necessary to maintain the functions of the product.
Customer memo: Please fill in for later use.Useful when communicating with the service in charge.
Your Hitachi sales representative:
Your Hitachi distributor:
Date of purchase: year month day
Tel:
Person in charge: Tel:
Person in charge:
11. MAINTENANCE SERVICE
●Specifications 13-
13. SPECIFICATIONS
Item (^) UX-E160 W/S UX-D160 W/S Model UX-B160 W/S
Nozzle size 65 μm Max. print line number Up to 6 lines Up to 3 lines
Maximum number of print characters Up to 1,000 characters
Up to 240 characters (OP: Up to 1000 characters)
Up to 240 characters
Font
4x5 V - 5x5 V V 5x7(8),9x7(8) V V 7x10 V V 11x11 V (Chinese only) V (Chinese only) 10x12 V V 12x16 V V 18x24 V V 24x32 V - 30x40 V - 36x48 V - Character height 2-10 mm / 0.08-0.39 inches
Display & input device WYSIWYG design;Input device: Touch panel, input sound provided^ Display: TFT LCD (10.4" color), backlight provided;
Maximum print rate (character per second) (Font 5x5, space 1, 1line)
Up to 2,296 (^) (OP: Up to 2,296)Up to 1,148 Up to 1,
Standard characters Alphanumeric (A-Z, a-z, 0-9), symbols (27), space : Total 90
User pattern (^) (30 × 40, 36 × 48: 50 characters)Each dot matrix 200 patterns Each dot matrix 50 patterns
Print functions Calendar, Count, Font mixture, Passwords security, etc.
Barcode printing code39, ITF, NW-7, EAN-13, EAN-8, UPC-A,UPC-E, code128/EAN-128, GS1 DataBar -
2D code printing Data Matrix , QR code, Micro QR -
Message storage capacity
2,000 messages (depends on data content)
300 messages (Op: Up to 2000 messages (depends on data content))
150 messages
Input signal
Print target detection, Rotary encoder pulse, OP:Printing stop, Reciprocative printing, Remote control (Run, Stop, High-voltage ON/ OFF, Reset) (NPN/PNP Selectable)
Print target detection, Rotary encoder pulse (NPN/PNP Selectable), OP:Printing stop, Reciprocative printing, Remote control (NPN/PNP Selectable)
Output signal
Print ready, Fault, Warning (NPN Only), OP:Print in progress or Print complete, Online (NPN/PNP Selectable)
Print ready, Fault, Warning (NPN Only), OP:Print in progress or Print complete, Online (NPN/PNP Selectable)
Data interface RS-232C RS-232C at baud rates selectable up to115,200bps
Option (RS-232C at baud rates selectable up to 115,200bps) Ethernet IEEE802.3, 100BASE-T - External memory USB for user data storage Head cable length, angle 4m / 13.1ft, inline / 90 degrees Operating temperature range 0-50ºC / 32-122ºF (Refer to “Handling guidance of each ink” manual) Humidity range 30-90% R.H. (No condensation) Power supply (Automatic voltage selection) AC100-120/220-240V±10% 50/60Hz 120VA (AC Inlet) Corrosive gas There must be no corrosive gas Overall size (Width x Depth x Height) 400x320x527mm / 15.7x12.6x20.8 inches Approximate weight 27kg / 60lbs
14-1 ●Outside Dimensions
Fig.14-1 Model UX IJ printer outside dimensions
30
201
68
34
128 (With topcover open)
230400
RFIDreader USBcover 527 747
220
State indicatorlightTouch screen
250
(Maintenance
area) Operating statusindicator lampsKnobMaintenancecover
295
(With maintenance
cover open)
Cabinetmountingscrews(M4-2places)
320
Print headcable (4m)
Print head
Power cable(AC100V only)
Power inlet(φ
Power switch
53
(^4596)
(^1834)
Exhaustdact (φ50)
31
24
300
300
300 Maintenance area 750
External interface inlets
State indicator lightattacting portion
Topcover
Purging airinlet (Rc1/8)
(^300340) (Front)(400)
(320)
201 68
Location of feet
14. SCHEMATIC DIAGRAMS
14.1 Outside Dimensions
14-3 ●Outside Dimensions
Fig.14-3 Model UX-E Print head outside dimensions
●Appendix 15-
A Adjust print parameters............................................................. 7- Air purge......................................................................... 5-
B Beaker with handle................................................................. 1-
C Cable clip......................................................................... 1- Cable seal........................................................................ 1- Calendar time................................................................... 10- Change message............................................................. 7-19, 7- Cleaning bottle............................................................. .1-1, 2-1, 7- Create/Edit message............................................................... 7-
E Edit message................................................................ 7-19, 7-
H
Handling the nozzle rubber seal...................................................... 7-
I Ink and makeup replenishment.................................................... 2-1, 8- Ink heating........................................................................ 2- Ink periodic replacement............................................................. 2- Ink replacement.................................................................... 1- Ink Temperature Correction Notice..................................................... 2- Inter-character space............................................................... 7-
L Login user..................................................... 7-2, 7-12, 7-19, 7-22, 7-
M Magnifying glass................................................................... 1- Main power switch........................................ 3-1, 7-1, 7-2, 7-13, 7-16, 10-1, 12-
N No Ink Concentration Control......................................................... 2- No-cleaning stop........................................................... .2-4, 7-4, 7-
15. APPENDIX
INDEX
