Human Resource Management Concepts and Practices, Exams of Human Resource Management

Download Human Resource Management Concepts and Practices and more Exams Human Resource Management in PDF only on Docsity! Examination practice test plus the most approved answers of Human Resources Management   a. Human Resources Management - Correct Answer The process of managing human talent to achieve an organization's objectives b. Human Capital - Correct Answer The knowledge, skills, and capabilities of individuals that have economic value to an organization c. Downsizing - Correct Answer Panned elimination of jobs d. Outsourcing - Correct Answer Contracting outside the organization to have work done that formerly was done by internal employees e. Offshoring - Correct Answer The business practice of sending jobs to other countries f. Corporate Social Responsibility - Correct Answer The responsibility of the firm to act in the best interest of the people and communities affected by its activities g. Sustainability - Correct Answer Doing business in a way that does as little harm to the environment and depletes as few natural resources as possible h. Collaborative Software - Correct Answer Software that allows workers to interface and share information with one another electronically i. Knowledge Workers - Correct Answer Workers whose responsibilities extend beyond the physical execution of work to include planning, decision-making, and problem-solving j. Human Resources Information System (HRIS) - Correct Answer A computerized system that provides current and accurate data for purposes of control and decision-making k. Nearshoring - Correct Answer Occurs when a firm relocates jobs abroad back to nations closer to its domestic market l. Home shoring - Correct Answer Occurs when a firm relocates jobs abroad back to its domestic market m. Furloughing - Correct Answer A situation in which an organization asks or requires employees to take time off for either no pay or reduced pay n. Employee Leasing - Correct Answer The process of dismissing employees who are then hired by a leasing company (which handles all HR-related activities) and contracting with the company to lease back the employees o. Employee Engagement - Correct Answer The extent to which employees are enthused and immersed in their work to the degree that it improved the performance of their about their work and are committed to it p. Line Managers - Correct Answer Non-HR managers who are responsible for over-seeing the work of other employees q. Strategic Planning - Correct Answer Procedures for making decisions about the organization's long-term goals and strategies r. Human Resources Planning (HRP) - Correct Answer The process of anticipating and providing for the moment of people into, within, and out of the organization s. Strategic Human Resources Management - Correct Answer The pattern of human resources developments and activities that enable an organization to achieve its strategic goals t. Mission - Correct Answer The basic purpose of the organization as well as its scope of operations u. Strategic Vision - Correct Answer A statement about where the company is going and what it can become in the future; clarifies the long-term direction of the company and its strategic intent v. Core Values - Correct Answer The strong and enduring beliefs and principles that the company uses as a foundation for its decisions w. Environmental Scanning - Correct Answer Systematic monitoring of the major external forces influencing the organization x. Business Environment - Correct Answer External factors in the general environment that a firm cannot directly control but that can affect its strategy xx. Fair Employment Practices (FEP's) - Correct Answer State and local laws governing equal employment opportunities that are often more comprehensive than federal laws and apply to smaller employers yy. Sexual Harassment - Correct Answer Unwelcome advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature in the working environment zz. Uniform Guidelines on Employee Selection Procedures - Correct Answer A procedural document published in the Federal Register to help employers comply with federal regulations against discriminatory actions aaa. Adverse Impact - Correct Answer A concept that refers to the rejection of a significantly higher percentage of a protected class for employment, placement, or promotion when compared with the successful, non protected class. (unintentional discrimination) bbb. Four- Fifths Rule - Correct Answer A rule of thumb followed by the EEOC in determining adverse impact of use in enforcement proceedings ccc. Disparate Treatment - Correct Answer A situation in which protected class members receive unequal treatment or are evaluated by different standards (intentional discrimination) ddd. Workforce Utilization Analysis - Correct Answer A process of classifying protected-class members by number and by the type of job they hold within the organization eee. Charge Form - Correct Answer A discrimination complaint filed with the EEOC by employees or job applicants fff. Affirmative Action - Correct Answer A policy that goes beyond equal employment opportunity by requiring organizations to comply with the law and correct any past discriminatory practices by increasing the numbers of minorities and women in specific positions ggg. Chief Diversity Officer (CDO) - Correct Answer A top executives responsible for implementing a firm's diversity efforts hhh. Reverse Discrimination - Correct Answer The act of giving preference to members of protected classes to the extent that unprotected individuals believe that are sugaring discrimination iii. Job - Correct Answer The activity people do for which they get paid, particularly as part of the trade or occupation they occupy jjj. Job Analysis - Correct Answer The process of obtaining information about jobs by determining their duties, tasks, or activities kkk. Job Description - Correct Answer A statement of the tasks, duties, and responsibilities of a job to be performed lll. Job Specifications - Correct Answer A statement of the specific knowledge, skills, and abilities of a person who is to perform a job needs mmm. Functional Job Analysis (FJA) - Correct Answer A job-analysis approach that utilizes an inventory of the various types of work activities that can constitute any job nnn. Positon Analysis Questionnaire (PAQ) - Correct Answer A questionnaire identifying approximately 200 different tasks that, by mean of a five-point scale; seek to determine the degree to which different tasks are involved in performing a job ooo. Critical Incident Method - Correct Answer A job analysis method by which important job tasks are identified for job success ppp. Task Inventory Analysis - Correct Answer An organization-specific list of tasks and their descriptions used as a basis to identify components of jobs qqq. Job Design - Correct Answer An outgrowth of job analysis that improved jobs through technological and human considerations in order to enhance organization efficiency and employee job satisfaction rrr. Industrial Engineering - Correct Answer A field of study concerned with analyzing work methods and establishing time standards sss. Ergonomics - Correct Answer The process of studying and designing equipment and systems that are easy and efficient for employees to use ttt. Job Enrichment - Correct Answer Enhancing a job by adding more meaningful tasks and duties to make the work more rewarding or satisfying uuu. Job Characteristics Model - Correct Answer A job design theory that purports that three psychological states (experiencing meaningfulness of the work performed, responsibility for work outcomes, and knowledge of the results of the work performed) of a jobholder result in improved performance, internal motivation, and lower absenteeism and turnover vvv. Job Enlargement - Correct Answer The process of adding a greater variety of tasks to a job www. Job Rotation - Correct Answer The process whereby employees rotate in an out of different jobs xxx. Employee Empowerment - Correct Answer Granting employees power to initiate change, thereby encouraging them to take charge of what they do yyy. Job Crafting - Correct Answer A naturally occurring phenomenon whereby employees mold their tasks to fit their individual strengths, passions, and motives better zzz. Employee Team - Correct Answer A group of employees working together toward a common purpose, in which members have complementary skills, members work is mutually dependent, and the group had discretion over tasks performed aaaa. DE jobbing - Correct Answer Refers to a process of structuring organizations not around jobs but around projects that are constantly changing bbbb. Virtual Teams - Correct Answer Teams that utilize telecommunications technology to link team members who are geographically dispersed- offers worldwide across cultures and across time zones cccc. Flextime - Correct Answer Flexible working hours that permit employees the option of choosing daily starting and quoting times, provided that they work a set number of hours per day or week dddd. Job Sharing - Correct Answer An arrangement whereby two part-time employees perform a job that otherwise would be held by one full-time employee eeee. Telecommunication - Correct Answer Use of personal computers, networks, and other communications technology to do work in the home that is traditionally done in the workplace ffff. Internal Labor Markets - Correct Answer Labor markets in which workers are hired into entry-level jobs and higher-level jobs are filled from within gggg. Recruiting Process Outsourcing (RPO) - Correct Answer The practice of outsourcing an organization's recruiting function to and outside firm hhhh. Branding - Correct Answer A company's efforts to help existing and prospective workers understand why it is a desirable place to work iiii. Passive Job Seekers - Correct Answer People who are not looking for jobs but could be persuaded to take new ones given the right opportunity kkkkk. Reliability - Correct Answer The degree to which interviews, tests, and other selection procedures yield comparable data over time and alternative means lllll.Validity - Correct Answer The degree to which a procedure menses a person's attributes mmmmm.Video Resumes - Correct Answer Short video clips that highlight applicants' qualifications beyond what they can communication on their resume nnnnn. Non-directive Interview - Correct Answer An interview in which the applicant is allowed the maximum amount of freedom in determining the course of the discussion, while the interviewer carefully refrains from influencing the applicant's remarks ooooo. Structured Interview - Correct Answer An interview in which a set of standardized questions having an established set of answers is used ppppp. Situational Interview - Correct Answer An interview in which an applicant is given a hypothetical incident and asked how her or she would respond to it qqqqq. Behavioral Description Interview (BDI) - Correct Answer An interview in which an applicant is asked questions about what he or she actually did in a given situation rrrrr. Sequential Interview - Correct Answer A format in which a candidate is interviewed by multiple people, one right after another sssss. Panel Interview - Correct Answer An interview in which a board of interviewers questions and observes a single candidate ttttt. Video Interviews - Correct Answer Interviews conducted via videoconferencing or over the web uuuuu. Negligent Hiring - Correct Answer The failure of an organization to discover, via due diligence, that an employee it hired had the propensity to do harm to others vvvvv. Pre-employment Test - Correct Answer An objective and standardized measure of a sample of behavior that is used to gauge a person's knowledge, skills, abilities, and other characteristics (KSAOs) relative to other individuals. A process by which individuals are evaluated as they participate in a series of situations that resemble what they might need to handle on the job. wwwww. Assessment Center Test - Correct Answer A process by which managerial candidates are evaluated at an assessment canter as they participate in a series of situations that resemble what they might need to handle on the job xxxxx. Criterion-Related Validity - Correct Answer The extent to which a selection tool predicts, or significantly correlates with, important elements of work behavior yyyyy. Concurrent Validity - Correct Answer The extent to which the test scores of current employees correlate with job performance zzzzz. Predictive Validity - Correct Answer The extent to which applicants' test scores match criterion data obtained from those applicants/employees after they have been on the job form some indefinite period aaaaaa. Cross-Validation - Correct Answer Verifying the result obtained from a validation study by administering a test or test battery to a different sample (drawn from the same population) bbbbbb. Content Validity - Correct Answer The extent to which a selection instrument, such as a test, adequately samples the knowledge and skills needed to perform a particular job cccccc. Construct Validity - Correct Answer The extent to which a selection tool measures a theoretical construct or trait dddddd. Compensatory Model - Correct Answer A selection decision model in which a high score in one area can make up for a low score in another area eeeeee. Multiple Cutoff Model - Correct Answer A selection decision model that required an applicant to achieve some minimum level of proficiency on all selection dimensions ffffff. Multiple Hurdle Model - Correct Answer A sequential strategy in which only the applicants with the highest scores at the initial test stage go on to subsequent stages gggggg. Selection Ratio - Correct Answer The number of applicant compared with the number of people to be hired hhhhhh. Proactive Change - Correct Answer Change initiated by the manager to take advantage of targeted opportunities iiiiii. Reactive change - Correct Answer change that occurs after external forces have already affected performance jjjjjj. Total Management Control (TMC) - Correct Answer a set of principles and practices whose core ideas including understanding customer needs, doing things right the first time, and striving for continuous improvement kkkkkk. Six Sigma - Correct Answer Is statistical method of translating a customer's needs into separate tasks and defining the best way to perform each task in concert with others. Catch mistakes before they happen llllll. Reengineering - Correct Answer rethinking and radical redesign of a business process to achieve cost, quality, service and speed mmmmmm. Cost Containment - Correct Answer in addition to shifting some of the rising costs of health care back onto employees, firms are also downsizing, outsourcing, offshoring, and employee leasing nnnnnn. Demographic Changes - Correct Answer background, age, gender, education