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LDR STUDY GUIDE 2026 COMPREHENSIVE ANSWER DIGEST
Typology: Exams
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◉What is effectiveness? Answer: Judgments about the adequacy of behavior with respect to work group or organizational goals ◉What is coaching? Answer: A process of helping others improve performance through guidance and feedback ◉How does coaching differ from counseling? Answer: Coaching = skill development and performance improvement; Counseling = addresses personal or behavioral issues affecting performance ◉What is mentoring? Answer: A long-term relationship where an experienced person helps guide someone less experienced ◉What are the benefits of mentoring? Answer: Career development, networking, confidence, and organizational commitment ◉What is delegation? Answer: Assigning responsibility and authority to others while maintaining accountability
◉What are the steps to effective delegation? Answer: 1. Define the task 2. Provide authority 3. Set deadlines 4. Monitor progress 5. Give feedback ◉Why do leaders struggle with delegation? Answer: Fear of losing control, belief they can do it better, lack of trust ◉What makes feedback effective? Answer: Specific, timely, constructive, and behavior-focused (Situation → Behavior → Impact) ◉What is achievement orientation? Answer: A person's tendency to exert effort toward task accomplishment and motivation to succeed ◉What is employee engagement? Answer: Followers' attitudes about the organization and their work activities ◉What are the external forces for change? Answer: Technology, market competition, economic shifts, social trends ◉What are the internal forces for change? Answer: Employee attitudes, new leadership, structural changes, performance gaps
◉What is empowerment? Answer: Delegating authority and equipping employees with knowledge, skills, and resources to make decisions ◉What are the macro psychological components of empowerment? Answer: Learning, motivation, influence ◉What is a motivator in Herzberg's two-factor theory? Answer: The work itself, achievement, responsibility, recognition ◉What are hygiene factors in Herzberg's two-factor theory? Answer: Job security, working conditions, co-workers, company policies ◉What is organizational justice? Answer: Treating people fairly in terms of procedures, outcomes, and interpersonal interactions ◉What is distributive justice? Answer: Followers' perceptions of whether rewards or punishments are fair relative to performance ◉What is role conflict? Answer: Occurs when leaders and followers are given incompatible goals ◉What is role ambiguity? Answer: Occurs when expectations or instructions are unclear
◉What is the main reason employees stay with organizations? Answer: Frequent development opportunities ◉What factor most causes employees to leave organizations? Answer: Compensation ◉How does goal-setting influence performance? Answer: Challenging and specific goals increase effort, especially with feedback and participation ◉What is the main obstacle to improving employee engagement? Answer: Incompetent management