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Chapter 3:

The Project Management Process Groups:

A Case Study

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Learning Objectives

 Describe the five project management (PM) process groups, the typical level of activity for each, and the interactions among them  Understand how the PM process groups relate to the PM knowledge areas  Discuss how organizations develop information technology PM methodologies to meet their needs

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Project Management Process

Groups

 A process is a series of actions directed toward a particular result  Project management can be viewed as a number of interlinked processes  The project management process groups include:  Initiating processes  Planning processes  Executing processes  Monitoring and controlling processes  Closing processes

Figure 3-1: Level of Activity and

Overlap of Process Groups Over Time

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Media Snapshot

Just as information technology projects need to follow the project management process groups, so do other projects, such as the production of a movie. Processes involved in making movies might include screenwriting (initiating), producing (planning), acting and directing (executing), editing (monitoring and controlling), and releasing the movie to theaters (closing). Many people enjoy watching the extra features on a DVD that describe how these processes lead to the creation of a movie… This acted “…not as promotional filler but as a serious and meticulously detailed examination of the entire filmmaking process.”* Project managers in any field know how important it is to follow a good process.

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Mapping the Process Groups to the

Knowledge Areas

 You can map the main activities of each PM process group into the nine knowledge areas using the PMBOK® Guide 2004  Note that there are activities from each knowledge area under the planning and monitoring and controlling process groups  All initiating activities are part of the project integration management knowledge area

Table 3-1: Relationships Among Process Groups and Knowledge Areas (continued)

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PMBOK® Guide Third Edition, 2004, p. 69

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Developing an IT Project

Management Methodology

 Just as projects are unique, so are approaches to project management  Many organizations develop their own project management methodologies, especially for IT projects; a methodology describes how things should be done  Blue Cross Blue Shield of Michigan used the PMBOK as a guide in developing their IT project management methodology  Six Sigma projects and the Rational Unified Process (RUP) framework use project management methodologies

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Case Study: JWD Consulting’s

Project Management Intranet Site

 This case study provides an example of what’s involved in initiating, planning, executing, controlling, and closing an IT project  You can download templates for creating your own project management documents from the companion Web site for this text  Note: This case study provides a big picture view of managing a project; later chapters provide detailed information on each knowledge area

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Project Initiation

 Initiating a project includes recognizing and starting a new project or project phase  Some organizations use a pre-initiation phase, while others include items like developing a business case as part of initiation  The main goal is to formally select and start off projects  Key outputs include:  Assigning the project manager  Identifying key stakeholders  Completing a business case  Completing a project charter and getting signatures on it