Planning a Training Event: A Guide to Effective Event Design and Delivery, Assignments of Professional Communication

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Higher Nationals in Computing

Unit 03: Professional Practice

ASSIGNMENT 1

Learner’s name:

ID:

Class:

Subject code: 1620

Assessor name: PHAN MINH TAM

Assignment due: Assignment submitted:

ASSIGNMENT 1 FRONT SHEET

Qualification BTEC Level 5 HND Diploma in Computing

Unit number and title Unit 3: Professional Practice

Submission date Date Received 1st submission

Re-submission Date Date Received 2nd submission

Student Name Student ID

Class Assessor name Phan Minh Tam

Student declaration I certify that the assignment submission is entirely my own work and I fully understand the consequences of plagiarism. I understand that making a false declaration is a form of malpractice.

Student’s signature

Grading grid

P1 P2 P3 P4 M1 M2 M3 D1 D

ASSIGNMENT 1 BRIEF

Qualification BTEC Level 5 HND Diploma in Computing

Unit number Unit 3: Professional Practice

Assignment title Planning a training Event

Academic Year 2020 – 2021

Unit Tutor Phan Minh Tam

Issue date 21 – Sep - 2020 Submission date

IV name and date

Submission format

Part 1: Requirements

The submission is in the form of a completed individual portfolio folder , including the tasks set out in the Assignment Brief. This assignment involves group work but each student should submit an individual portfolio folder.

Part 1: A four-day training schedule (using project management software) and a training package to include a range of activities, seminars, workshops, team-building activities and break-out sessions.

Part 2: Ten-minute Microsoft® PowerPoint® style presentation with interactive links to suitable sites and an activity sheet (Your research should be referenced using the Harvard referencing system. The recommended word limit is 500 words, including speaker notes, although you will not be penalized for exceeding the total word limit).

Part 3: A written evaluation of your performance in this task and your contribution to the team. You are required to

make use of headings, paragraphs, subsections and illustrations as appropriate , and all work must be supported with research and referenced using the Harvard referencing system. The recommended word limit is 500–1, words, although you will not be penalized for exceeding the total word limit.

Assignment Brief and Guidance

You have been asked to support your training and development manager with the planning and implementation of a professional development event targeted at internal employees within the organization that you work in.

The training event is scheduled over a four –days (4) period at a nearby residential center, and will include a number of workshops , coaching sessions and team-building activities. The center requires a schedule of the types of activities proposed so that plans can be finalized. In addition, any guest speakers or motivational coaches will also require a minimum of three weeks’ notice for all bookings.

You have also been asked to design and deliver a workshop as part of the training event based on the dynamics of team working.

Working in small groups (3-4 per group):

1. Produce a professional event schedule (using project management software) and WBS (work breakdown structure) that identifies planning and resourcing prior to the four-day event. In addition, design a training pack to include a range of activities, seminars, workshops, team- building activities and break-out sessions. 2. Design ten minutes workshop session based on ‘team dynamics’ to include a presentation, interactive links to suitable sites and an activity sheet that will require delegates to take part in some form of team-building task.

Working individually:

3. Following the event, your training and development manager has asked you to provide some feedback. Produce a written team evaluation of the effectiveness and application of

and delivery of an event.

P4 Demonstrate that critical reasoning has been applied to a given solution.

M3 Justify the use and application of a range of solution methodologies.

ASSIGNMENT 1 ANSWERS

P1. Demonstrate, using different communication styles

and formats, that you can effectively design and

deliver a training event for a given target audience.

Communication

Communication is the act of communicating with people, a message, a letter or using some other medium. It is used to successfully communicate or share ideas and feelings. Communication includes non-verbal communication, verbal communication, written communication.

Figure 1. Communication

The importance of communication skill

The ability to communicate effectively with customers, colleagues and management is essential no matter what industry you work in. Good communication improves the team, inspires high performance, and enhances workplace culture. Help your

through verbal communication

It is important that non-verbal communication can have a great impact on the listener and the outcome of the communication, reflecting your attitudes when communicating, even important more than what we say.

Figure 3. Non-verbal communication