Professional Practice - Assignment 1 16220 Full PASS, Lecture notes of Professional Communication

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Higher Nationals in Computing

Unit 03: Professional Practice

ASSIGNMENT 2

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ASSIGNMENT 2 FRONT SHEET Qualification BTEC Level 5 HND Diploma in Computing Unit number and title Unit 3: Professional Practice Submission date Date Received 1st submission Re-submission Date Date Received 2nd submission Student Name Student ID Class Assessor name Student declaration I certify that the assignment submission is entirely my own work and I fully understand the consequences of plagiarism. I understand that making a false declaration is a form of malpractice. Student’s signature Grading grid

P5 P6 P7 P8 M5 M5 D3 D

ASSIGNMENT 2 BRIEF Qualification BTEC Level 5 HND Diploma in Computing Unit number Unit 3: Professional Practice Assignment title Continuing Professional Development Academic Year 2021 - 2022 Unit Tutor Phan Minh Tam Issue date 16 th^ May 2022 Submission date IV name and date Submission format The submission is in the form of a completed essay report including the tasks set out in the Assignment Brief. This assignment is an individual assignment. Prepare a file of documents which relate to the individual which, for the purpose of this unit, is referred to as your Personal Development Portfolio (PDP). Unit Learning Outcomes LO4 Demonstrate a range of interpersonal PD and transferable communication skills to a target audience.

Assignment Brief and Guidance Requirement There is no generic scenario/case study for this unit, but there are specific tasks to be completed. Students will examine different methods of learning and reflection, which will help them to identify their own preferred style of learning. They will use this information as a basis for writing an essay about learning styles, self-managed learning, the role of lifelong learning, personality reflection and, aspects of time management. Students will also compile a personal portfolio of information about themselves, which will help them to identify and achieve their personal goals. You will be assessed on the quality of the information provided in this assignment. You should identify the above issues clearly and present professionally in a report format. Yourself evaluation should be ‘SMART’ than a mere description. You may analyze qualities of existing business entrepreneurs for you to carry out the self-evaluation. Part 2: Guidance Discuss your goal setting, personality and learning styles which can be implemented to overcome the problems you have identified in personal development plan. You should seek to communicate this information in an appropriate manner at various levels – strategic, tactical and operational. Identify one work-based problem, either where you work now or where you intend to work in the future, where the solution requires individual training or qualifications. Your PDP should identify your short-term objectives and long-term objectives, together with the processes and activities required to implement your development plan. Your PDP should identify your short-term objectives and long-term objectives, together with the processes and activities required to implement your development plan. The essay should be in 2000 – 2500 words in length.

Table of Contents

P a g e | 1 A. INTRODUCTION In assignment 1, I presented the process of setting up my team as well as the activities we carried out to implement the “E-commerce Solution” project. The skills that we have researched and used, evaluating ourselves through this project show us our strengths and weaknesses, thereby providing evidence for members, members to have can develop together in the future. In this Assignment 2, I'll dive into the discussion about the behavioral relationships of members and how Team Dynamic has a big impact on project success. Not only that, this report will go deeper in discovering the factors for personal development by setting long-term as well as short-term goals for yourself and more detailed detailed when planning. personal development. This report also mentions CDP, to clearly show us a process of growth and results if we continuously maintain self-development. B. DISCUSS TH E IMPORTANCE OF TEAM DYNAMICS IN THE SUCCESS AND/OR FAILURE OF GROUP WORK(P5)

I. Definition of team dynamics

The concept of team dynamic refers to the effect of an individual on the team as a whole. It explains how one person's action in a team affects all of the other members of that team or group. Team dynamics include how the team works, how the team is feeling at the time, and, of course, how the workspace environment feels. The happiness of each individual in a team must be consistently maintained in order for the mood of the entire team to be positive and productive. The happiness of the team members is a critical component of a successful project. (Raihan Armon, Jul 16, 2021)

P a g e | 2 Figure 1 : Team Dynamics

1.1 Human Behavior Is Often Unpredictable

One of the most important aspects of group dynamics is human behavior, which is unpredictable and largely uncontrollable (Beth Osborne, March 19th, 2020). However, as an effective leader, you have the ability to influence behavior. With the right team-building strategies, you can influence your team's attitudes and interactions.

1.2 Positive Team Dynamics Examples

When you have a fully engaged group of employees who are achieving their objectives, you are on the right track. However, this road will have curves and bumps along the way. Keep in mind that you are dealing with human behavior. This is influenced not only by what happens in the workplace but also by what happens in employees' personal lives. (Beth Osborne, March 19th, 2020) When looking at positive team dynamics examples, there are several core competencies to highlight:

• Alignment : Each member of the team understands the direction and goals.

P a g e | 4 For example : In my group, A new member a group has caused friction with old members. As a result, they tend to be resistant to any change she tries to bring about. Her every opinion is rejected by everyone whether it is good or bad. This increasingly causes disunity among group members. But we found a way to promptly resolve the conflict. She was guided by her job description, which gave her more responsibility than the team expected. The misunderstanding was cleared up during a team-building workshop, and the roles and responsibilities of the team members were and agreed upon. Since then, my team's work productivity has become more effective.

2.1 Failure

• Weak Leadership - When a team lacks a strong leader, it can open the door for a dominant team member to take control, leading to a lack of direction and conflict.
• Authority and Team Ideology - Excessive respect for authority can lead to group stagnation as members prefer to agree with the leader rather than offer creative ideas and perspectives. Groupthink can have a similar effect.
• Blocking Behavior - Aggressive, negative, withdrawn, recognition-seeking, and even humorous behavior can impede the flow of information within the group.
• Taking it easy at the expense of others - Some team members making it easy at the expense of others can lead to poor team motivation and results.
• Evaluation anxiety - Team members may hold back their comments and ideas because they believe they are being unfairly criticized by other team members. For example of a company that was once great but ultimately failed is Hewlett-Packard, a Silicon Valley icon. During the 1990s, Hewlett-Packard was a leader in computers and printers. Hewlett- Packard inherits a strong heritage of internal innovation. However, as Hewlett-Packard's innovation engine shut down, the company began to depend on acquisitions to drive growth. This changes the company's culture and focus. That led to the failure of a seemingly irreplaceable large company.

III. In my group

Another aspect that is frequently adopted by my team is the idea of constant communication and team building. Each and every single of one of the members on the dev team are familiar and friendly with each other because we were already friends before. This has helped us in almost every aspect of this project. The team dynamics is always positive also because of how as friends we want to make sure everyone succeeds. When you see your friend struggling then of course you try and help him, this concept is crucial to how my team works because it’s exactly our mindset during the project implementation.

• We make sure team dynamics is always good by also sharing our opinions and criticisms in a

P a g e | 5 constructive and helpful way so that the recipient can actually learn positive things from it instead of feeling bad for doing wrong.

• We also play games during free time in between assignments so that the mood is always fun and light-hearted when we get together. When the team dynamic is good, then best be sure that the project flow is doing great as well. C. WORK WITHIN A TEAM TO ACHIEVE A DEFINED GOAL (P6) Everyone must be part of a team at some point - whether for a sport, school, or work. It is important to recognize that team dynamics will have an enormous impact on the success of the group. There are five stages of group work:
  • Forming - Group comes together and sets goals
  • Storming - Leadership of the group may be challenged, and ideas may be questioned
  • Norming - Group comes together to form a single plan for the common goal
  • Performing - Group is working together to accomplish their goal
  • Adjourning - Group dissolves and reflects on successes and failures

I. Introduction of my group work

1.1 About my group

Our team was formed to do an e-commerce project, we will have to develop a plan based on the SDP (software development plan) that will be distributed to internal employees and stakeholders within the organization in which you work. My group consists of 3 members: Tran Quang Hien - Leader Ly Nguyen - Member Nhat Thanh – Member

1.2 About the E-commerce Project

• Name of the development event “Apply SDP in e-commerce solution” - The project will be focusing on e-commerce solutions for business, The Name of the project is "E-commerce solutions Training".
• The event will start on 6 June 2022 and end on 2 July 2022 (5 days total).

P a g e | 7 knowledge through interactive, participatory, or self-directed learning. It enables learners to build their professional competencies proactively through accredited learning or self-directed learning approaches. (Liz Burton-Hughes, July 20, 2017) Technical and non-technical skills should be developed so that learners get the expertise and understanding needed to handle professional issues from diverse perspectives. Figure 2 : What is CPD

II. Why CPD importance

Many professions, such as law, medicine, and accountancy, have defined requirements for ongoing CPD, where employees must demonstrate their ability to adhere to current essential standards. However, CPD also assists people in maintaining a consistent set of high-quality, relevant skills and knowledge throughout their working lives. The best aspect is that CPD positions learners to demonstrate new knowledge, work to high standards, and advance in their careers. (Liz Burton- Hughes, July 20, 2017)

P a g e | 8

III. The benefits of CPD

CPD benefits for the learner:

• Refines your personal skills and intellect and helps to plug any knowledge gaps.
• Keeps academic and practical qualifications up to date – keeping skills relevant is integral in today’s fast-moving world, where rapid progression can quickly lead to previous learning becoming obsolete.
• Opens pathways to career progression or potential redirection, including achieving higher salaries and better job security.
• Enhances your ability to regularly learn and improve – you’ll learn quickly as you become acquainted with the process and will become a better independent learner.
• Demonstrates ambitiousness, aptitude, and a dedication to self-improvement to current and prospective employers and clients.
• Provides valuable examples and scenarios for showcasing professional achievements and growth in CVs, cover letters, and interviews.
• Reduces feelings of uncertainty or worries about change – CPD gives you a plan for future aspirations and the ability to readily adapt.
• Promotes independence – self-directed CPD requires you to consciously engage in learning activities and follow your own plan, while some structured CPD activities can benefit from you engaging in further research and study. (Liz Burton-Hughes, July 20, 2017)

CPD benefits for the business:

• Ensures that standards throughout the company are consistently high.
• Improves efficiency and productivity with highly skilled and motivated staff.
• Enhances the business’s reputation among customers and clients as well as potential employees.
• Promotes a healthy learning culture.

P a g e | 10

I. Setting goals

1.1 Short term goals

A short-term goal is something you want to complete quickly. Today, this week, this month, or even this year can all be considered in the near future. A short-term goal is something you want to accomplish as soon as feasible.

Goals Duration Start End Progess

Pass Professional Practice

subject

2 months 6/2022 8/2022 90%

Pass Web Design and

Development

2 months 6/2022 8/2022 90%

Start intern at IT company 6 months 5/2022 11/2022 30%

Buy a new phone 4 months 3/2022 7/2022 70%

1.2 Long term goals

Goals Time Monitor

Graduate from the college 4 Years The university and myself

Get a job as a developer 5 Years Myself and my family

Save money to buy home

and car

20 Years

10 years Myself and my

family

P a g e | 11

II. Skills need to develop

2.1 Communication skills

Communication skills are the talents that you employ when offering and

receiving various types of information. While these abilities may be a frequent

component of your job, communicating in a clear, effective, and efficient manner

is a very distinctive and important talent.

Learning from excellent communicators around you and actively practicing

techniques to enhance your communications over time can undoubtedly help

you reach a variety of personal and professional objectives.

Figure 3 : Communication skills

Listening, speaking, watching, and empathizing are all communication abilities. It

is also beneficial to grasp the distinctions in communication styles between face-

to-face contacts, phone discussions, and digital communications such as email

and social media.

2.2 Teamwork skills

Teamwork skills are the abilities that allow a group to collaborate to achieve a

goal. These abilities help teams connect, learn, work, and share across

organizations and functions. (LMS Hero Team, 2022)