Professional Practice - 1620 - P, Assignments of Professional Communication

This unit provides a foundation for good practice in a variety of contexts. The ability to communicate effectively using different tools and mediums will ensure that practical, research, design, reporting and presentation tasks are undertaken professionally and in accordance with various communication conventions. In everyday life the ability to apply critical reasoning and solve problems are necessary skills to enable task resolution and facilitate effective decision-making.

Typology: Assignments

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ASSIGNMENT 1 FRONT SHEET
Qualification BTEC Level 5 HND Diploma in Computing
Unit number and title Unit 3: Professional Practice
Submission date
Date Received 1st submission
Re-submission Date Date Received 2nd submission
Student Name Student ID
Class Assessor name Do Manh Thai
Student declaration
I certify that the assignment submission is entirely my own work and I fully understand the consequences of plagiarism. I understand
that making a false declaration is a form of malpractice.
Student’s signature
Grading grid
P1 P2 P3 P4 M1 M2 M3 D1 D2
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pfa
pfd
pfe
pff
pf12
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ASSIGNMENT 1 FRONT SHEET

Qualification BTEC Level 5 HND Diploma in Computing Unit number and title Unit 3: Professional Practice Submission date Date Received 1st submission Re-submission Date Date Received 2nd submission Student Name Student ID Class Assessor name Do Manh Thai Student declaration I certify that the assignment submission is entirely my own work and I fully understand the consequences of plagiarism. I understand that making a false declaration is a form of malpractice. Student’s signature Grading grid

P1 P2 P3 P4 M1 M2 M3 D1 D

 Summative Feedback:  Resubmission Feedback:

Grade:

Assessor Signature: Date: Internal Verifier’s Comments: Signature & Date:

  • A. Introduction..................................................................................................................
  • effectively design and deliver a training event for a given target audience (P1).............. B. Demonstrating, using different communication styles and format, that you can
    • I. Definition and the importance of communication skill.......................................
        1. Definition of communication skill...........................................................
        1. Importance of Communication Skills......................................................
    • II. Verbal communication.......................................................................................
    • III. Non-verbal communication..............................................................................
    • IV. Communication my group................................................................................
  • (P2).................................................................................................................................... C. Demonstrate that you have used effective time management skills in planning an event
    • I. Definition and the importance of time management skill...................................
        1. Definition of time management skill........................................................
        1. The importance of time management skill...............................................
    • II. Planning an event (group work).........................................................................
    1. Name of the Training program:....................................................................................
        1. Goals of the event.....................................................................................
        1. Participants...............................................................................................
        1. Time.........................................................................................................
        1. Place.........................................................................................................
        1. Agenda.....................................................................................................
        1. GANTT chart...........................................................................................
      1. Estimated budget................................................................................................
      1. PowerPoint Slides and speaker note...................................................................
  • of an event (P3)................................................................................................................. D. Demonstrate the use of different problem-solving techniques in the design and delivery
    • I. Definition and the importance of problem solving.............................................
        1. Definition of problem solving..................................................................
        1. The importance of problem-solving.........................................................
    • II. Some techniques and tools for the problem solving..........................................
        1. Some techniques for the problem solving................................................
        1. Tools for the problem solving..................................................................
    • III. Problems and solutions in the event.................................................................
  • E. Demonstrate that critical reasoning has been applied to a given solution (P4)............
    • I. Definition and the importance of critical reasoning............................................
        1. Definition of critical reasoning................................................................
        1. The importance of critical reasoning........................................................
    • II. Apply to a given solution...................................................................................
  • F. Performance evaluation................................................................................................
    • I. Team member’s roles (4 members).....................................................................
    • II. My contribution.................................................................................................
  • G. Conclusion...................................................................................................................
  • H. Critical evaluation........................................................................................................
  • REFERENCES...............................................................................................................

A. Introduction In the subject Professional Practice, we will learn about SDP (Software Development Plan) and how to use it in the real-world project. The SDP gives the acquirer insight and a tool for monitoring the software development activities. Moreover, it also specifies the methods to be employed as well as the approach to be taken for each activity, organization and resource. Include: 6 steps: Step 1: Gather the subject matter specialists you will need to construct the SDP. Step 2: Plan Approach: Determine how you will develop the plan and who will be in charge of each part. Step 3: Create an Outline: Begin by creating on outline or a template. This step must guarantee that all necessary information is included in the SDP. Step 4: Drafting: Create the initial draft of the SDP. Step 5: Submit for Review: Distribute the first draft to all team members who will be using the plan for input. Step 6: Complete SDP: Submit the completed SDP to the team. [1] acqNotes. 2021. B. Demonstrating, using different communication styles and format, that you can effectively design and deliver a training event for a given target audience (P1)

I. Definition and the importance of communication skill

  1. Definition of communication skill

Communication skills are defined as the skills that help us speak, listen, observe and

empathize with others by using verbal and non-verbal communication in an effective

manner. Verbal communication skills include the way you use written or spoken words

while non-verbal communication refers to your body language, facial expressions sorts of

nonverbal signals.

  1. Importance of Communication Skills Paying attention to communication skills may benefit you in all facets of your life, from your personal, or work-life to social events and all in between. The capacity to express information effectively, clearly, and as intended is a critical life skill that should not be underestimated. Optimizing your communication skills can easily improve your overall quality of life, while poor communication can even convert a favorable situation into an unfavorable one.

II. Verbal communication

Verbal communication is the use of sounds and words to express yourself. Spoken and written language can both be considered verbal communication as they both involve the usage of words to share an idea. Believe it or not, there are "rules" to language. These rules guide how words are pronounced, the order the words should be placed, what words mean, and how they can be interpreted. The rules tend to be generally known and widely accepted within a specific culture (i.e. geographic location). Communicating in diverse environments can prove challenging because different cultures have different rules. Additionally, the language used to convey meaning is often shaped by things like cultural norms, ethnic background, age group, gender, experiences, prior knowledge, and perspective.

III. Non-verbal communication

Nonverbal communication is defined as "behaviors and characteristics that convey meaning without the use of words" (Floyd 178). It includes things like facial expressions, posture, eye contact, and gestures. Click the play button below to watch “Types of Nonverbal Communication” for more information about nonverbal communication.

IV. Communication my group

Group communication is the act of sending and receiving messages to multiple members of a group. In a business environment, groups often use this type of communication to exchange ideas, determine goals and motivate other members. In my team, we often use verbal and non-verbal communication. In one week, we have a meeting for twice time, one in class and one online in Meet app. We usually communicate verbally in all cases because it is common and easy to express opinions. Through communication when working as a team gives us the opportunity to understand each other better, leading to good work and avoiding quarrels. Sometimes communication causes us to disagree because of different thoughts, but it is also a bridge for unification of views to create harmony with the common goal of developing teamwork. At the same time, we encourage members in the group to freely express themselves using facial expression and hand gesture. C. Demonstrate that you have used effective time management skills in planning an event (P2)

I. Definition and the importance of time management skill

  1. Definition of time management skill

Time management skills refer to the ability to use your time effectively. It’s a complex skill that includes several other soft skills, such as being able to prioritize, plan, schedule, and organize tasks and goals. Time management is a transferable skill, which means it’s a crucial skill across every industry and position. It’s also a cornerstone ability that is crucial for all other skills to shine through. Therefore, being able to manage time well is halfway to increased productivity and overall performance.

  1. The importance of time management skill Either you’re a solo worker or work alongside a team, being a good time manager is crucial for effective and productive work that generates the best outcomes. Performance-wise, good time management can make all the difference. Being focused and flowing through your work, instead of panicking, switching between tasks, wondering how you’ll get all those done in time. Therefore, working on developing time management skills is an essential effort for those looking to expand their skill set in the workplace and become better professionals, no matter the field.

 History of the World Wide Web Afternoon (14:00 to 16:00)  What is a Selector?  Classes & ID’s in HTML  Specificity & When to use Selectors  Attribute Selector  What are Properties?  The CSS general rules Day 2: Coloring & formatting Morning (8:00 to 11:00)  Types of Colors  Coloring Text  Background colors Afternoon (14:00 to 16:00)  Images/URLs in CSS  Other background Properties  Opacity / Transparency  Gradients Day 3: Fonts & text manipulation Morning (8:00 to 11:00)  Introduction to types of units  Text Manipulation  Font Size, Bolding & Style  Font Families Afternoon (14:00 to 16:00)  Including external fonts W/Google Fonts  Using External Fonts Day 4: Layout  Morning (8:00 to 11:00)  The Box Model  Padding / Margin

 Border Afternoon (14:00 to 16:00)  Changing Content Size  CSS Borders  Float & Display Types Day 5: Animation & Transitions Morning (8:00 to 11:00)  The Transitions Property  Transformation Functions  Creating Animations w/Key frames Afternoon (14:00 to 16:00)  Adding an Animation  Animation Properties  Website Transformation Challenge

7. GANTT chart

Here on this slide, we will start by introducing my team member and our background to show how much experience we have on the subject. Here is the name of the program “CSS Design – Zero to Hero”. The reason we choose the phrase “Zero to Hero” is to imply this program for student who new to this can become success.

On this slide, we show our goal, what we hope the participant get to experience throughout the program. This program is created in order to provide student with more knowledge about the subject. At the same time, we also hope it can inspire more people to get to know with web design, to show it not overwhelm as people thought it would be.

We also included the schedule of each day to inform the participant what to expect from the program. There will be lunch break after every morning session so everyone can have time to discuss and rethink about what just learned.

Step 1: Analyze Contributing Factors To solve a problem, you must find out what caused it. This requires you to gather and evaluate data, isolate possible contributing circumstances, and pinpoint what needs to be addressed for a resolution. Step 2: Generate Interventions Once you’ve determined the cause, brainstorm possible solutions. Sometimes this involves teamwork since two (or more) minds are often better than one. A single strategy is rarely the obvious route to solving a complex problem; devising a set of alternatives helps you cover your bases and reduces your risk of exposure should the first strategy you implement fail. Step 3: Evaluate Solutions Depending on the nature of the problem and your chain of command, evaluating best solutions may be performed by assigned teams, team leads, or forwarded to corporate decision-makers. Whoever makes the decision must evaluate potential costs, required resources, and possible barriers to successful solution implementation. Step 4: Implement a Plan Once a course of action has been decided, it must be implemented along with benchmarks that can quickly and accurately determine whether it’s working. Plan implementation also involves letting personnel know about changes in standard operating procedures.

Step 5: Assess the Solution's Effectiveness Once a solution is implemented, the best problem-solvers have systems in place to evaluate if and how quickly it's working. This way, they know as soon as possible whether the issue has been resolved or whether they’ll have to change their response to the problem mid-stream. [2]

  1. The importance of problem-solving Problem solving ability is essential to performance in any role where issues need to be dealt with quickly, or where the issues that employees face are particularly complex. For example, management consultants are expected to solve particularly complex issues that their clients may be facing, and within very specific time-frames. Should a consultant fail to provide a solution within the specified timeframe, this will inevitably look bad in the eyes of the client, sullying the relationship and potentially negatively impacting the consultancy’s reputation. However, a consultant with exceptional problem-solving ability will most likely provide effective solutions to the client’s problems and provide them within the requisite time period. "As a competency, problem solving is a common performance criterion for roles that require staff to solve urgent or complex problems." - Ben Schwencke As a competency, problem solving is a common performance criterion for roles that require staff to solve urgent or complex problems. These include, but are not limited to: management consultants, IT professionals, finance professionals, legal professionals, data scientists, managers, and executives. As a general rule, the more the role involves employees providing solutions to complex or urgent problems, the more important problem-solving ability will be, and the more damage employees could potentially cause if they lack those essential problem-solving abilities in the workplace.

II. Some techniques and tools for the problem solving

  1. Some techniques for the problem solving - Separate ideation from evaluation. When you brainstorm creative ideas, have a separate time for writing it all down. Focus on generating lots of ideas. Don't prioritize or evaluate them until everything is captured. - Judging will shut it down. Nothing stops the flow of creative ideas faster than judging them on the spot. Wait until the brainstorming is over before you evaluate. - Restate problems as questions. It's easier to entice a group into thinking of creative ideas when challenges are stated as open-ended questions. - Use "Yes and" to expand ideas. Here's one of the basic tenets of improv comedy. It's way too easy to shut down and negate ideas by using the word "but" (i.e. "But I think this is better..."). Avoid this at all costs. Instead, expand on what was previously introduced by saying "Yes, and..." to keep ideas flowing and evolving.