Professional Practice HND Assigment, Thesis of Professional Communication

Assignment for Bsc(Hons) Computer System Engineering First Semester

Typology: Thesis

2021/2022

Uploaded on 12/13/2022

luminous-suwal
luminous-suwal 🇬🇧

1 document

1 / 44

Toggle sidebar

This page cannot be seen from the preview

Don't miss anything!

bg1
INTERNATIONAL SCHOOL OF
MANAGEMENT & TECHNOLOGY
ASSIGNMENT COVER SHEET
STUDENT DETAILS
Student ID Reg No.
Family Name Suwal Given Name Luminous
Enrolment Year 2022 Section B
Semester First Email [email protected]
UNIT DETAILS
Unit Title Professional Practice Unit Code Y/615/1620
Assessor Name Sakshi Pokharel Issued Date June 29, 2022
Assignment Title Enhancing Professional Practices
Assignment No 1/1 Submission Date Sept 7, 2022
Qualification BTECH HND IN COMPUTING Campus ISMT
pf3
pf4
pf5
pf8
pf9
pfa
pfd
pfe
pff
pf12
pf13
pf14
pf15
pf16
pf17
pf18
pf19
pf1a
pf1b
pf1c
pf1d
pf1e
pf1f
pf20
pf21
pf22
pf23
pf24
pf25
pf26
pf27
pf28
pf29
pf2a
pf2b
pf2c

Partial preview of the text

Download Professional Practice HND Assigment and more Thesis Professional Communication in PDF only on Docsity!

INTERNATIONAL SCHOOL OF

MANAGEMENT & TECHNOLOGY

ASSIGNMENT COVER SHEET

STUDENT DETAILS

Student ID Reg No. Family Name Suwal Given Name Luminous Enrolment Year 2022 Section B Semester First Email [email protected] UNIT DETAILS Unit Title Professional Practice Unit Code Y/615/ Assessor Name Sakshi Pokharel Issued Date June 29, 2022 Assignment Title Enhancing Professional Practices Assignment No 1/1 Submission Date Sept 7, 2022 Qualification BTECH HND IN COMPUTING Campus ISMT

STUDENT ASSESSMENT SUBMISSION AND DECLARATION When submitting evidence for assessment, each student must sign a declaration confirming that the work is their own. Student Name (^) Luminous Suwal Assessor Name Sakshi Pokhrel Issue Date (^) June 29, 2022 Submission Date (^) Sept 7, 2022 Programme (^) BTECH HND IN COMPUTING Unit Name (^) Professional Practice Assignment Title (^) Enhancing Professional Practices Plagiarism Plagiarism is a particular form of cheating. Plagiarism must be avoided at all costs and students who break the rules, however innocently, may be penalized. It is your responsibility to ensure that you understand correct referencing practices. As a university level student, you are expected to use appropriate references throughout and keep carefully detailed notes of all your sources of materials for material you have used in your work, including any material downloaded from the Internet. Please consult the relevant unit lecturer or your course tutor if you need any further advice. Student Declaration 1 | P a g e I certify that the assignment submission is entirely my own work and I fully understand the consequences of plagiarism. I understand that making a false declaration is a form of malpractice. Student signature: Date: Pearson Education 2018 Higher Education Qualifications

  • Introduction............................................................................................................................
  • Professional Schedule.............................................................................................................
  • Contingency Planning.............................................................................................................
  • Use of Communication Styles................................................................................................
  • Use of Time Management Skills..........................................................................................
  • Conclusion............................................................................................................................
  • Part 2........................................................................................................................................
    • Introduction..........................................................................................................................
    • Presentation on Team Dynamics..........................................................................................
    • Importance of Team Dynamics............................................................................................
    • Different roles assigned to members in a Team...................................................................
    • Our Team Work and Roles of Each Member.......................................................................
    • Conclusion............................................................................................................................
  • Part 3........................................................................................................................................
    • Interpersonal Skills...............................................................................................................
    • Report on Problem Solving Skills........................................................................................
      • Summary..........................................................................................................................
      • Content.............................................................................................................................
      • Problem Solving Techniques............................................................................................
      • Use and application of a range of solution methodologies..............................................
      • Use of problem solving skills in the event.......................................................................
      • Use of Critical Thinking in the solution...........................................................................
      • Importance of Critical Thinking and It’s Improvement...................................................
      • Conclusion........................................................................................................................
  • Part 4........................................................................................................................................
    • Introduction..........................................................................................................................
    • CPD and Its Importance........................................................................................................
    • Development Plan.................................................................................................................
    • Motivation Theories..............................................................................................................
      1. Maslow’s Hierarchy of Needs..........................................................................................
      1. McGregor Theory of X and Y..........................................................................................
    • Report on the usage of CPD within an organization............................................................
      • Summary..........................................................................................................................
      • Content.............................................................................................................................
      • Introduction......................................................................................................................
      • Use of CPD within an organization..................................................................................
      • Measurement of CPD with evidence................................................................................
      • Conclusion........................................................................................................................
  • References................................................................................................................................
  • Figure 1 GANTT CHART for activities prior to the event........................................................ TABLE OF FIGURES
  • Figure 2 Schedule for the event..................................................................................................
  • Figure 3 Full form of SMART goal.........................................................................................
  • Figure 4 Cover page (Slide 1)..................................................................................................
  • Figure 5 Definition of Team and Team Dynamics (Slide 2)....................................................
  • Figure 6 Purpose of a team (Slide 3)........................................................................................
  • Figure 7 Stages of Team Dynamics (Slide 4)...........................................................................
  • Figure 8 Importance of Team Dynamics (Slide 5)...................................................................
  • Figure 9 Strategies for improving Team Dynamics (Slide 6)..................................................
  • Figure 10 End of the slide (Slide 7).........................................................................................
  • Figure 11 The Nine Belbin’s Team roles.................................................................................
  • Figure 12 The Six Thinking Hats.............................................................................................
  • Table 1 Contingency plan for the event..................................................................................... TABLE OF TABLES
  • Table 2 Development Plan.......................................................................................................

Figure 1 GANTT CHART for activities prior to the event. For the preparation of the event, first of all we had to make a plan what to do, how to do and who will do it. We formed a group and then started brain storming for the idea of event. We attended a team meeting and discussed on each members roles and task and also our financial status starting with budget allocation. After the planning phase, we started allocating all the resources we needed for the event according to our requirements. We also had to make a detailed document for the plan of the event. We also promoted our event and most importantly we made a contingency plan to ensure the success of the event. Financial status: For the event we had to allocate the budget carefully. We were expecting at least 30 employees to attend the meeting so we had to book a large auditorium that could seat 60 without any problem. We also needed an outdoor center for activities and seminar rooms and one with computers for workshop. Hence, we selected Everest hotel which cost us total of Rs.2, 00,000. Promoting the event costed about Rs.20, 000. Completing all the tasks listed helped the event run smoothly. Now for the event, I designed another detailed professional schedule which will include all activities involved in the event. I have created this schedule using “GANTT CHART” as shown: 6 | P a g e

GANTT CHART DATABASE DESIGN AND DEVELOPMENT TRAINING EVENT Luminous TECH Project Start time: Activities Start time End time DURATION DAY 1 Resgistration 8:00 AM 9:00 AM 1hr Welcome Speech 10:00 AM 10:30 AM 30min Ice breaker activites 10:30 AM 10:45 AM 15min Introduction to Database 10:45 AM 12:00 PM 1hr 15min Tea break 12:00 PM 12:15 PM 15min Seminar on Database design and development 12:15 PM^ 2:30 PM^ 2hr 15min Lunch Break 2:30 PM 3:15 PM 45min Intro to UI Design 3:15 PM 4:00 PM 45min DAY 2 Workshop for creating a Database 10:00 AM^ 12:00 PM^ 2hrs Making GU Interface 12:00 PM 1:00 PM 1hr Lunch Break 1:00 PM 1:45 PM 45min PHP presentation 1:45 PM 2:30 PM 45min DBMS Connection 2:30 PM 3:00 PM 30min Team dynamics workshop 3:00 PM 3:45 PM 45min Team work activity 3:45 PM 4:15 PM 30min 10 11 12 1 2 3 4 8:00 AM 24-Jul 25-Jul 8 9 Time (Hourly) Figure 2 Schedule for the event. Justification of time in Gantt chart Registration for the participants began 2 hours earlier than the program. The event officially started with the introduction of the host and the team followed by welcome speech. Some special guests were invited and welcomed. After a warm welcome, an ice breaking activity was conducted to establish a relation with the audience for about 15 minutes. Then the audience were made familiar with the topic “to Database”. After a short tea break, a seminar was conducted on “Database design and development” which lasted till 2:30 pm. Then it was time for a lunch break and then day one ended with introduction to UI design after the lunch break. On second day, a workshop was conducted to help learn develop a database. The knowledge of graphical user interface was also provided. Since the workshop was a bit long, it was time for lunch break. There was a presentation about PHP and information about making a database connection with php. Finally there was a presentation on team dynamics and a group activity for making a database management system. 7 | P a g e

Use of Communication Styles Interaction between people to exchange ideas, information, emotions and knowledge through speech, writing, body language, gestures or signals is communication. We made use of different communication styles during the event for various purposes like invitation, speech, conferences, communicating with colleagues and communication with guests. The communication styles that have helped us design and deliver this training event to the audience.

  1. Verbal Communication Verbal communication is human interaction through the use of words, or messages in linguistic form (OxfordReference, 2012). Verbal communication can be further divide into two types which I have used as given. 1.1 Oral Communication While delivering speech or showing any presentation we had to explain orally to our audience and interact with them to make the event effective. While talking with our development manager and with our superiors and guests we had to speak formally and respectfully. The event was organized by our team and we had to communicate with each other a lot during the event. So we used casual way of communicating with colleagues which is faster simple and clear. 1.2 Written Communication We had to write concise emails to discuss with our training and development manager. We sent invitation letters for some special guests and at last I had to prepare a report along with the feedback and submit it to our training and development manager.
  2. Non-Verbal communication Any system of communication other than speech or writing for instance sign language or visual language can be called non-verbal communication (OxfordReference, 2012).We had to prepare presentations for the audience, maintain eye contact and show body language to make the communication efficient. The event included workshop where we provided the participants with guidebook for sharing information. 9 | P a g e

Importance of communication in my event Use of these different communication styles in different places made the training event possible. From sharing a small information with colleagues to delivering a speech to audiences, communication was used everywhere. It helped me to connect with my colleagues, and audience as well as to provide a detailed report to the superior. Use of Time Management Skills Time management is the way of planning and making conscious control of time spent on specific activities, especially to increase effectiveness, efficiency, and productivity. Hence, time management skill is the most for organizing any kind of event. I have used time management skills to effectively plan the training event with minimum and smart efforts. Various time management skills that made this event effective are:

  1. Organizing: Making the list of all the activities that we needed to do and organizing it according to groups, priority and requirements helped us save a lot of time.
  2. Prioritization: Prioritizing the works according to the demand or urgency helped in various short term as well as long term planning and work thtat we had to do.
  3. Goal Setting: Using the idea of SMART Goal, we were able to make list of specific, time based and measurable goals making the planning and implementing easier.
  4. Planning: Making a to-do list and also making a schedule for the event using Gantt chart and calendar played an important role for the success of the event. The contingency planning made the plan flexible and effective. 10 | P a g e Figure 3 Full form of SMART goal

PART 2

  1. Design a two-hour workshop session based on ‘team dynamics’. The workshop will include a presentation which will discuss the importance of team dynamic in the success and/or failure of a group work. You will also provide interactive links to suitable sites and prepare an activity sheet that will require delegates (trainees/ participates) to take part in some form of team-building task. Introduction Team is a group of people gathering together to achieve a common goal. In order to work in a team and successfully achieve the objectives of a team, there should be good team dynamics. During the event we had to work as a team and we were also assigned to give a presentation about team dynamics as a part of the event. We also organized a small team building activity. Presentation on Team Dynamics Figure 4 Cover page (Slide 1) 12 | P a g e

Figure 5 Definition of Team and Team Dynamics (Slide 2) Figure 6 Purpose of a team (Slide 3) This slide shows the purpose behind forming a team. 13 | P a g e

Figure 9 Strategies for improving Team Dynamics (Slide 6) This slide show different strategies that can help improve team dynamics in a team. Figure 10 End of the slide (Slide 7) Some interactive links used while presenting the presentation are: https://www.orangeworks.ie/blog-team-dynamics/#:~:text=Team%20dynamics%20in%20the %20workplace,and%20an%20improved%20bottom%20line. https://www.actioncoach.com.au/blog/the-importance-of-team-dynamics-and-how-to- improve-yours 15 | P a g e

https://www.rallybright.com/understanding-team-dynamics Importance of Team Dynamics Team dynamics are the skills required to do effective team work to achieve the common goal efficiently. Having a good team dynamics is worth the time and effort it takes because they affect innovation, output, and efficiency. Because group work is essential to organizations, enhancing group dynamics can result in better work outcomes, satisfied customers, and increased profitability. Therefore team dynamics plays a huge role in the success of a project and team. Some other importance of team dynamics are explained below in brief:

  1. Improved Results: A team that is operating at its peak efficiency will inevitably provide superior outcomes. They collaborate better and are more goal-oriented and clearer about their objectives.
  2. Greater Collaboration: When teams operate in a more relaxed and encouraging and supportive environment, higher levels of cooperation and collaboration are feasible.
  3. Faster Decision-Making: Team members are more likely to listen to one another, which leads to quicker decision-making.
  4. Greater Commitment: Individual team members experience greater value. Employee loyalty and dedication are increased as a result. Hence, team dynamics can be very important and advantageous in our operations because it is the surest approach to utilize the full potential of every individual in a team. Different roles assigned to members in a Team To achieve our common goal effectively and efficiently, we need to divide different roles and work to each member of the team. According to Dr. Meredith Belbin theory, there are primarily three different types of roles that can be assigned to the team members which are listed below (BELBIN, 2010):
  5. Thinking-Oriented Role
  6. Action-Oriented Role
  7. People-Oriented Role 16 | P a g e

Shaper: Shapers are usually extroverted and dynamic and push their team to get better. They enjoy stimulating others, questioning norms and shakes things up to ensure that all possibilities are considered and that the team doesn’t become complacent. Implementer: They are the one who turns the team’s idea into action and get things done. They are conservative, disciplined, and highly organized individuals who work systematically and efficiently. Completer/Finisher: They are the one who see that projects are completed thoroughly and ensures that no errors or omissions have been made. People-Oriented role : In order to improve productivity, this role connects people and ideas. This also divided into three roles: Coordinator: They are the one who take on the traditional team-leader role and guide the team toward the objectives. They are calm and confident in their abilities to resolve any team issues. Team worker: They are the one who provide assistance and ensure that their team members are working together effectively. Resource Investigator: On behalf of the team, they are the ones that look into the choices, make connections, and bargain for resources. To assist the team in achieving its goals, they identify external stakeholders and collaborate with them. Our Team Work and Roles of Each Member Organizing any kind of event takes a lot of labor and coordination of many various aspects. While a single planner may be able to do much of this, a team is definitely required to oversee the event itself. This is because it will ensure that the event runs smoothly as possible int the most effective and stress-free manner. Hence, while conducting the event we had to work as a team in different scenarios. There were a lot of us and we were divided into team of three or four to achieve different objectives effectively. My team which consisted of three members was assigned to organizing a team building activity for all the trainees. To carry out this task we first divided the role of each member. Here are few details about each of the member along with their roles: 18 | P a g e

1. Luminous Suwal (My role): Since we had only three members in our team, there was a lot to do. I played different roles at different times. I was the one to think about what kind of activity we should do to make it effective for each participants and also make it fun. I researched on the best activity we can do from my contacts with some employees and presented my idea to the team. Hence I played the role of a planter as well as resource investigator. Critical evaluation of my performance Even though the event was completed without any problem and every member did their part well, I undoubtedly has some shortcomings. One of the issues is that my idea for the event lacked appropriate use of humor. Even though the presentation was knowledgeable, it became a bit less effective since the audience did not enjoy it much. I also need to improve my motivational and leadership skills. As a resource investigator for our team, I should be improving my communication skills to attract know and understand audience better and also to establish connection for effective launching and completion of the event. 2. Biraj Magar: He was the one who evaluated the ideas that I presented. He can think critically and make the best judgement. Hence he was the evaluator of our team. Besides this he was also the coordinator of our team. He was mature, confident and clearly saw what we needed to achieve. 3. Saroj Neupane: He played the main role in getting the work done. He was our implementer. He did the job delivering the idea of the team building activity to the audience. He was the one to actually make the participants involve in the activity and complete the objective of our team. Team Building Activity For practicing team dynamics, we conducted a team building activity for all the attendees which included an ice breaker tasks that help people get to know each other better. First everyone were divided in groups of 5-6 and then an activity sheet was provided with certain tasks that the team had to accomplish. The sample of the activity sheet is shown below: 19 | P a g e