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Knowledge Management is about creation, codification, transfer, sharing and ethical issues of knowledge. It also contains collaborative and knowledge management technologies. This lecture has following points: Understanding, Knowledge, Management, Differ, Require, Knowing, Perspective, Technology, Platform
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Understanding KnowledgeManagement requires anunderstanding of knowledgeand the knowing process andhow that differs frominformation and informationmanagement.
Knowledge
holds the key
to ……Competitive advantage,Better customer care,Increased return-on-investment,Faster time-to-marketEnhanced performance, andInnovation.
(KM) may simply be definedas
doing what is needed to
get the most out ofknowledge resources.
KM helps to….1.Enhance decision making2.Build bridge between
islands of K 3.Helps to identify new
islands of K
KM helps to….4. Leverage K already created5. Simulate innovation
thinking
K Workers
KnowledgeManagement
Business Studies
ArtificialIntelligence Computer Science Science and Technology
Sociology
StrategicManagement
Psychology
OrganisationalScience
InformationSystems
Information science
Knowledge Management1. Increasing Domain Complexity:
Intricacy of internal and externalprocesses, increased competition,and the rapid advancement oftechnology all contribute toincreasing domain complexity.
pace of change, or volatility, withineach market domain has increasedrapidly in the past decade.
Faced with increased complexity,
market volatility and acceleratedresponsiveness, Today’s younger manager
feels less adequate tomake the difficultdecisions faced eachday.