Step:
1. Create a list of topics for the questionnaire
1.a.Grade of professionality
1.b. Comfortability
1.c.Empathy you’ve felt
1.d. First impression
1.e.Do you recommend he/she?
1.f. Genero 1
1.g. Edad 2
1.h. How you discover this psychologist?
1.i. Te ha ayudado?
1.j. How was the behavior of the rest of the staff?
1.k. Center valoration
1.l. Prices
1.m. Polite
1.n. Something you want to add you like/dislike
1.o. Questions were adequate?
1.p. Has estado en otros psicolgoos?
1.i. En casa afirmativo, como te ha parecido nuestro servicio
en comparacion?
1.q. NOT OBLIGATORY You were here either compulsorily or
willfully. 3
2. Decide the type of questions ( open with more or less space for answering,
multiple choice, true/false, Likert scale, visual analogue scale, assessing the
frequency, sorting according to preference)
1.r. Multiple choice
3. Decide the order of questions
1.s.In the question
4. Create an opening and a closure for the instrument: tell orally or have them
written?
1.t. Written
5. Flexible data collection: oral or written? At home, by phone, at the
psychologist’s office?
