Title: What are you talking about?
BACKGROUND
Why are you talking about it?
What is the business case? What business problem are you trying to solve or analyze? Be
very concise – communicate WHY you are addressing this issue.
CURRENT CONDITIONS
What is going on?
Use facts, date,
Be visual – use Pareto charts, pie charts, sketches
Make the problem clear
GOAL
State the specific target(s). State in measurable or identifiable terms.
ANALYSIS
Use the simplest problem-analysis tool that will suffice to find the root cause of the problem:
Five whys; fishbone diagram, problem or process analysis tree, 7 QC tools (old or new), tools
from the Six Sigma, Kepner-Tragoe, Shainen, Taguchi, TRIZ or other toolbox of your choice.
PROPOSAL
Your proposed countermeasures
PLAN
Timeline with who, what, when, where, how.
FOLLOW UP
What issues or remaining problems can you anticipate?
Date: Latest Draft Owner: Preparer of the A3
Approval Date: Manager Approval:
