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Students of Communication, study E-Commerce as an auxiliary subject. these are the key points discussed in these Lecture Slides of E-Commerce : Customisation, New Markets, Brand Image, Ordering, Delivery, Digital Products, Sales Channels, Demand Driven, Reduced Cycle, Customer Service
Typology: Slides
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New markets Customisation Ordering Delivery (digital products) New sales channels (Disintermediarisation) Demand driven supply Reduced cycle time Customer service (dialogue and feedback) Brand image
Transform The Horizontal Organisation Strategic Agility (Quick Reactions toTechnological Change) Mobile Workforces Cross Functional Systems
Redefine New Products Services versus goods The revolution of open source New Business Models (?)
Redefine (cont.) Virtual Organisations Integration of the supply chain Human Resource Management Human Capital Online learning Integration
