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Emergency Care, 14e (Limmer/O'Keefe/Dickinson) Chapter 1 Introduction to Emergency Medical Services 1) Which of the following refers to a program or process for evaluating and improving the effectiveness of an EMS system? A) Quality improvement B) System effectiveness management C) Process Improvement Plan (PIP) D) Total quality system Answer: A Explanation: A) CORRECT. Quality improvement (QI) consists of continuous self-review with the purpose of identifying aspects of the EMS system that require improvement, with subsequent action plans to make necessary changes. B) INCORRECT. System effectiveness management does not refer to a program of evaluating and improving an EMS system. C) INCORRECT. A program or process for evaluating and improving the effectiveness of an EMS system is not referred to as a Process Improvement Program. D)
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Emergency Care, 14e (Limmer/O'Keefe/Dickinson) Chapter 1 Introduction to Emergency Medical Services
Answer: A Explanation: A) CORRECT. In 1966 the National Highway Safety Act charged the United States Department of Transportation (DOT) with developing EMS standards and assisting the states to upgrade the quality of their prehospital emergency care. B) INCORRECT. The U.S. Department of the Interior is charged with the management and conservation of federal land and the country's natural resources. The Department of Transportation was charged with developing EMS standards. C) INCORRECT. Although the U.S. Department of Health and Human Services is charged with protecting the health of all Americans, the United States Department of Transportation was assigned the task of developing emergency medical service standards. D) INCORRECT. Although the U.S. Department of Homeland Security is tasked with protectingthe nation from threats, it was established in 2002 and did not exist in 1966. It was the U.S. Department of Transportation that was charged with developing EMS standards. Page Ref: 4 Objective: 1.
Objective: 1.
B) INCORRECT. An Emergency Medical Responder (EMR) is below the EMT certification level, and below the minimum usually expected for ambulance personnel. C) INCORRECT. Advanced EMTs have a higher level of certification than what is commonly required as the minimum for ambulance personnel. D) INCORRECT. Most ambulance personnel are expected to be at the EMT level or higher.Page Ref: 7 Objective: 1.
Explanation: A) INCORRECT. Patient access means getting to the patient's location. B) CORRECT. Patient assessment is used to find out enough about what is wrong with your patient to be able to provide the appropriate emergency care. C) INCORRECT. A medical intervention is the care provided once what is wrong with the patient has been determined. D) INCORRECT. Patient advocacy is speaking up for the patient. Page Ref: 9 Objective: 1.
C) Recertification D) Continuing education Answer: D Explanation: A) INCORRECT. Distance education refers to the way training or courses are delivered, not specifically to the topic. B) INCORRECT. An EMT training program is the initial certification course, not the supplemental training that follows it. C) INCORRECT. Recertification refers to the renewal of an EMT certificate, not specifically to regular ongoing training. D) CORRECT. Ongoing education that supplements an EMT's original training is called continuing education. Page Ref: 12 Objective: 1.
B) INCORRECT. Being a strong student is a good quality, but personal traits relate to the behavior and demeanor of the EMT, not her strength in a particular task. C) INCORRECT. Strong communication is obviously important for an EMT, but it is the result of certain personal traits (respectful, able to listen, controlled in tone, etc.) – not a personal trait itself. D) INCORRECT. Good eyesight is a critical physical trait for an EMT to have. Page Ref: 10 Objective: 1.
B) Transfer of care C) Quality improvement D) Continuing education Answer: C Explanation: A) INCORRECT. A patient advocate is the person who speaks up for the patient and pleads her cause. B) INCORRECT. Transfer of care is the process of turning care of a patient over to those with higher levels of training. C) CORRECT. Continuous self-review through numerous means with the purpose of identifying aspects of the system that require improvement is known as quality improvement. D) INCORRECT. Continuing education is ongoing structured training designed to supplement the EMT's original course. Page Ref: 13 Objective: 1.
B) CORRECT. Because much of an EMS system's clinical quality improvement data comes from patient care documentation, ensuring that each report is complete and accurate is a very important part of an EMT's involvement in quality improvement. C) INCORRECT. Critiquing the performance of other emergency responders is not a primary role for EMTs in the quality improvement process. An EMT can best assist the process by preparing carefully written documentation, being involved in the system's quality improvement process, obtaining feedback from patients and hospital staff, maintaining equipment, and continuing his education. D) INCORRECT. Although assuring personal safety is a very important responsibility for EMTs,it is not a role in the quality improvement process. Continuing education, equipment maintenance, gathering feedback from patients and hospital staff, preparing complete and accurate patient documentation, and getting involved in the EMS system's structured quality improvement program are all examples of roles for the EMT in a QI process. Page Ref: 14 Objective: 1.
Page Ref: 14 Objective: 1.
approve the bandages until he can prove they are worth the additional cost. How can the EMT best prove the worth of the special bandages? A) Have a member of the other ambulance service call the Medical Director to provide firsthand information on how the special bandages are much better. B) Call the manufacturer of the special bandage and request literature to give to the Medical Director. C) Perform a literature search to see what studies have been done on the special bandages and report the findings to the Medical Director. D) Order a small number of the special bandages and compare them side by side to the regular bandages. Answer: C Explanation: A) INCORRECT. Firsthand accounts or anecdotal information do not provide any actual scientific proof that the special bandages are superior. B) INCORRECT. Literature from the manufacturer is designed to sell the bandages and will onlypresent the positives of the bandages without any negative information. C) CORRECT. Finding objective, unbiased, evidence-based research that validates the claims of the special bandage is the only way to actually prove that the special bandages are superior. D) INCORRECT. Product testing of the bandages is a good idea to determine how the bandages will work for that particular service, but does not provide proof that they are actually better. Page Ref: 17 Objective: 1.