Download NCCER MODULE 44104 EXAM ISSUES AND RESOLUTIONS QUESTIONS WITH CORRECT ANSWERS 2026 and more Exams Electrical Engineering in PDF only on Docsity!
NCCER MODULE 44104 EXAM ISSUES
AND RESOLUTIONS QUESTIONS WITH
CORRECT ANSWERS 2026
A negotiating technique that is effective when talking with high- level management is _____. a) crazy bucks b) feel, felt, found c) I am in control d) dumb is smart - correct answer-d) dumb is smart The element that is essential to negotiating success so that both parties feel they were treated justly is _____. a) domination b) goal-orientation c) fairness d) scheduling - correct answer-c) fairness A way to visually identify relationships between consequences and causes is to diagram them
using a _____. a) workflow diagram b) cause and consequence diagram c) mind-mapping diagram d) fishbone diagram - correct answer-d) fishbone diagram In problem solving, a method for generating many alternatives is the _____. a) case logic method b) brainstorming method c) delphi method d) analytical assessment - correct answer-b) brainstorming method The mini-trial is a(n) _____. a) investigation of a neutral third party issuing a report b) confidential, nonbinding exchange of information c) neutral third party bringing the disputing parties together d) commitment from both parties to either a mediated or arbitrated outcome - correct answer-b) confidential, nonbinding exchange of information
b) mediation arbitration c) fact-finding d) conciliation - correct answer-d) conciliation During negotiation, the verbal cue "to be perfectly frank" usually indicates _____. a) that a change is coming b) positive agreement c) a consensus d) total rejection - correct answer-a) that a change is coming In the eight-step problem-solving method, designating responsibilities and roles is part of which step? a) Defining the problem b) Generating alternatives c) Implementing the decision d) Making a decision - correct answer-d) Making a decision Which of the following problem-solving barriers is demonstrated by a fear of failure?
a) Psychological barrier b) Physical barrier c) Cultural barrier d) Contractual barrier - correct answer-a) Psychological barrier Which of the following is the last step of the eight-step problem- solving model? a) Generate alternatives b) Evaluate the results c) Implement the decision d) Select a method - correct answer-b) Evaluate the results Who is responsible for solving problems, correcting mistakes, troubleshooting urgent situations, and preventing similar problems in the future? a) Executive management b) General contractors c) Project Managers d) Subcontractors - correct answer-c) Project Managers
