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Ollscoil na hÉireann, Gaillimh GX_____
National University of Ireland, Galway
Semester II Examinations, 2007/
Exam Code(s) 1BF Exam(s) 1 st^ Year BSc in Business Information Systems Module Code(s) MS Module(s) Management Information Systems Paper No. 1 Repeat Paper Special Paper External Examiner(s) Prof. H van der Heijden Internal Examiner(s) Prof. Seamus Collins Mr. Murray Scott Mr. Martin Hughes Instructions: This exam paper contains four sections. You must answer one question from each section. Each question is worth 25 marks. Use a separate answer booklet for each section. Duration 3 Hrs No. of Pages 5 Department(s) Accountancy and Finance Course Co-ordinator Mr. Murray Scott
Section A
(Answer one Question from this section)
Question 1
(i) Outline your understanding of the significant differences between information technology (IT) and information systems (IS). Use examples to illustrate your answer. [10 marks] (ii) What is the role of Management Information Systems (MIS) in business? [ marks] (iii) “The flat-world platform is the product of a convergence of the personal computer with fiber-optic cable with the rise of work-flow software.” Thomas L. Friedman Outline the drivers of and discuss the significance of the “Flat World Thesis” as argued by Friedman. [10 marks]
Question 2
(i) Illustrate Porter’s five forces model. [5 marks] (ii) The five forces model has been criticised as “old and irrelevant to the new economy”. Discuss this criticism with particular emphasis on the relevance or otherwise, and the strengths and weaknesses of Porter’s five forces model to contemporary strategic business planning. Support your answer with real world cases. [15 marks] (iii) Explain Business Process Modelling and outline its importance to business. [ marks] Please turn the page
Section C
(Answer one Question from this section)
Question 5
(i) Using real world examples, overview the relationship between Information Systems (IS) and corporate decision-making. [10 marks] (ii) Discuss the role of Transaction Processing Systems (TPS) in modern organisations. Use relevant examples to support your answer. [15 marks]
Question 6
(i) Briefly outline the characteristics of a supply chain. [5 marks] (ii) Discuss the role of information technology in Supply Chain Management (SCM). [15 marks] (iii) Briefly describe the factors that are driving the increase in the usage of SCM. [5 marks] Please turn the page
Section D
(Answer one Question from this section)
Question 7
(i) What is the difference between a Disruptive versus a Sustaining technology? Give examples to support your answer. [10 Marks] (ii) Identify two different E-Business models and explain the business value of each to retailers. Use case study examples for each model. [15 Marks]
Question 8
(i) Describe the components of a Knowledge Management System (KMS), giving examples of the key information technologies involved. [15 Marks] (ii) What are the benefits of a KMS and explain why these systems have become strategically important for many companies? [10 Marks]
