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Asignatura: Direccion de Recursos Humanos, Profesor: Isabel Sánchez Quiros, Carrera: Administración y Dirección de Empresas, Universidad: UCM
Tipo: Apuntes
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Pregunta 1
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I’ve been in the field of Human Resources about 17 years. I’ve worked at very large pharmaceuticals, I’ve worked at other major corporations, and then a few smaller companies.
Hi, my name is Jennifer Daddio and I’m the Human Resources Manager. There is like, diversity in HR and not diversity in a sense of the employee relations part of it, but diversity where it’s always good to try something new and I thought what a great experience.
In 2009, the developer was told that he needed to have a grocery store in here and he tried Whole Foods, he tried Trader Joe’s, he tried conventional grocery stores, went to probably 20 or 30 different companies to see if they were interested in having a grocery store in here, and he couldn’t get anybody to kind of take. Hi, I’m Amy Christensen and I’m the Marketing and Member Services Manager.
Elm City Market’s a Food Co-op in downtown new Haven Connecticut. We have currently about 700 member owners and member owners are people who buy into the business and become owners of it. The cool thing about this store is it started a little bit differently than a normal co-op. Usually they start by a few people saying we want some fresh produce, let’s all get together and buy a bunch and divide it out between us. This one started like, we need a grocery store, let’s make it happen, make it a cooperative, so what’s the next thing?
A lot of people that work here are actually owners, member owners of this market, and it’s important that not just the member owners are part of a family and part of a community, but even kind of a microcosm, a smaller part of that are the employees.
It’s been challenging because I had never worked for a natural co-op. They are very open and free and less about the minutia (detalles) and all about keeping it simple. A small portion of the HR functions, policies, procedures had been place when I came in. You had to work with what they had done before. Make them understand about you’re in Connecticut, which is one of the toughest (difíciles) places to be an employer and Connecticut is very much for the employer and the employee. So, helping management understand how those bridges come together has been a challenge.
You do need to cover yourself to make sure that you’re following the State of Connecticut’s Department of Labor laws and the Fair Labor Standards Acts that have been implemented in the past several years to make sure that you’re in compliance. There’s also the Occupational Safety and Health Administration along with the Department of Public Health because we are a food organization. So, it’s like combining the essence of opening store with the realization of you have to get these things done with the knowledge of if it’s not done correctly, you could severely be fines and or closed down. We are taking on a big challenge by hiring minors which a lot of grocery stores in the area do and we are also a company that is going to sell liquor so that in itself is another training. So, training is very important and very vast an endeavor that must be undertaken, but absolutely a necessity if the store wants to grow and prosper and not be inundated with potential fines.
I’ve been employed at Elm City Markets two months, well, two months tomorrow, the 15 th^ will be two months. My name is Tracey Hubbard and I’m the Front End Manager. We have full time cashiers hired in that would be eligible after 90 days for medical benefits, dental, vision. There’s a wonderful employee discount. We have reimbursement for transportation because we are a green company. They absorb about 75 percent of commuting cost, and discounted parking, are just some of the benefits that they offer.
You’re an HR, you have two main responsibilities to the employees, make sure that the pay is right; (se dio cuenta de que eran 3 no 2) three, make sure their pay is right, make sure that their benefits are right, and make sure that they’re safe.
Any new employee that joins our team, before they do anything, they have new hire orientation. Going over our employee manual, understanding what your benefits are, understanding what your paid time off is, how do you get paid as a new employee, what are the safety issue. And with that, what if you have an issue, who do you go to, what is the chain of command? What if you get hurt, who are you supposes to call?
Unfortunately, with the economy the way it is and with the employment rates the way they are and with unfortunate insurance fraud rates as high as they are, benefits have become not a thing of the past of course because you need to have them and most companies will offer them, but an importance in structure. You need to as an employee choose what’s the right plan for you, but you can’t do that unless the employer gives you enough to go with, enough in terms of different plans to choose from. So, some of the challenges in opening up a new company is who do you want to cover, how much coverage can you afford and with that, will it be enough to attract employees and keep them. That’s one of the biggest things.
Competitive pay is based on location, not only geographic location but regional location, market demand, and unfortunately, the unemployment rates. A very big famous meat company is going out of business. I have attracted those individuals to come here and interview. They were making probably five or six dollars more an hour, however, my communications to them were, would you rather make this an hour and have a job or be on unemployment and not have a job. You want to attract those individuals that will model our mission, and model the type of store that we are in the location that we’re at and it’s been a great adventure. It’s been interviewing probably 300 or 400 people to date and coming up with those individuals that would be a good fit, and it’s been a fun challenging experience. One of my biggest priorities is to continue with this atmosphere. You come in here as a new employee and you instantly feel that you are welcomed, that you are part of a team that, if there’s an issue, we’re going to help to resolve it as a team. I want to keep that momentum going, I want to keep that spirit up, I want to keep that positivity up.
That’s just so important for employee involvement, and employee rewards, and growth potentials because we do have performance reviews that are given yearly based on your anniversary date and within a period once you’re first hired of 90 days. So, that all has to encompass each other. So, we’re on the same page, we’re all on the same track of progress, not only for the employee, but for the store.
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