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ASSIGNMENT 2 FRONT SHEET
Qualification BTEC Level 5 HND Diploma in Computing Unit number and title Unit 3 : Professional Practice Submission date Date Received 1st submission Re-submission Date Date Received 2nd submission Student Name Phan Nhat Linh Student ID GCD Class GCD0905 Assessor name Ly Quynh Tran Student declaration I certify that the assignment submission is entirely my own work and I fully understand the consequences of plagiarism. I understand that making a false declaration is a form of malpractice. Student’s signature Linh Grading grid
P5 P6 P7 P8 M4 M5 D3 D
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Table of Contents
IV/ DISCUSS THE IMPORTANCE OF CDP AND ITS CONTRIBUTION TO OWN LEARNING (P7)
V/ PRODUCE A DEVELOPMENT PLAN THAT OUTLINES RESPONSIBILITIES, PERFORMANCE
- I/ INTRODUCTION
- GROUP WORK(P5) II/ DISCUSS THE IMPORTANCE OF TEAM DYNAMICS IN THE SUCCESS AND/OR FAILURE OF
- Definition of team dynamics
- Characteristics of Team Dynamics that Make for a Winning Team
- The importance of team dynamics in group work
- In my group
- 4.1 Success factor
- 4.2 Failer factor
- III/ WORK WITHIN A TEAM TO ACHIVE A DEFINED GOAL (P6)
- Introduction of my group work
- 1.1 About the group
- 1.2 About the event
- The role in group work
- 2.1 Team member’s role
- 2.2 My contribution
- Result of group work
- Personal Analysis
- 1.1 SWOT evaluation
- 1.2 Learning style
- 1.3 Motivators
- 1.4 Myers-Briggs type indicator
- CPD
- 2.1 Definition of CPD
- 2.2 Why CPD importance
- 2.3 The Benefits of CPD
- 2.4 CPD contribution to own learning..................................................................................................
- (P8) OBJECTIVES AND REQUIRED SKILLS, KNOWLEDGE AND LEARNING FOR OWN FUTURE
- My expected CV
- Setting goals
- Three skills need to develop
- 3.1 Time management skills
- 3.2 Communication skills
- 3.3 Leadership skills
- Strengths and weaknesses
- 4.1 Weaknesses
- 4.2 Strengths
- Develop strengths and weaknesses.......................................................................................................
- 5.1 Develop strengths
- 5.2 Improve weakness
- Rating development needs....................................................................................................................
- Development plan.................................................................................................................................
- TEAM AND THE EFFECTIVENESS IN TERMS OF ACHIEVING SHARED GOALS (M4) VI/ ANALYZE TEAM DYNAMICS, IN TERMS OF THE ROLES GROUP MEMBERS PLAY IN A
- Overview
- Roles of Team Member in Team Dynamics
- Summary
- THEY CAN HAVE ON PERFORMANCE WITHIN THE WORKPLACE (M5) VII/ COMPARE AND CONTRAST DIFFERENT MOTIVATIONAL THEORIES AND THE IMPACT
- Maslow’s Hierarchy of Needs
- Herzberg’s Two-Factor Theory/Motivator-Hygiene
- The Equity Theory................................................................................................................................
- SCENARIO (D3) VIII/ A CRITICAL EVALUATION OF YOUR OWN ROLE AND CONTRIBUTION TO A GROUP
- EFFECTIVE CPD (D4)................................................................................................................................ IX/ EVALUATE A RANGE OF EVIDENCE CRITERIA THAT IS USED AS A MEASURE FOR
- X/ CONCLUSION
- XI/ CRITICAL EVALUATION
- Strength
- Weaknesses
- Improvement
- References
- Figure 1: Team dynamics Table of Figures
- Figure 2: 7 Characteristics for Effective Team Dynamics
- Figure 3: Failer factor
- Figure 4: My group
- Figure 5: Novotel Danang Premier Han River (Meeting room)
- Figure 6: Teamwork is the key to success
- Figure 7: SWOT
- Figure 8: 4 Types of Learning Styles
- Figure 9: VARK test result
- Figure 10: My motivational behavior report (part 1)
- Figure 11: My motivational behavior report (part 2)
- Figure 12: My motivational behavior report (part 3)
- Figure 13: Myers-Briggs test result
- Figure 14: CDP
- Figure 15: CDP solutions
- Figure 16: The Continuous Professional Development Cycle.........................................................................................................
- Figure 17: My expected CV
- Figure 18: Setting goals.................................................................................................................................................................
- Figure 19: Time management skills
- Figure 20: Communication skills
- Figure 21: Leadership skills
- Figure 22: Weaknesses
- Figure 23: Strengths
- Figure 24: Develop strengths
- Figure 25: Improve weakness
- Figure 26: Rating development needs
- Figure 27: Maslow’s Hierarchy of Needs
- Figure 28: Herzberg’s Two-Factor Theory/Motivator-Hygiene
- Figure 29: The Equity Theory
I/ INTRODUCTION In assignment 1, my team talked about the tasks we did to accomplish the project "VNPAY - For a simpler life" for University of Greenwich students and instructors. The skills we investigated and applied while assessing ourselves for this project revealed our strengths and limitations, providing proof to the members. Members will be able to grow together in the future. In this assignment 2 , I'll go through the link between members' conduct and team dynamics significant effect on the project's success, "VNPAY - For a simpler life." Furthermore, this report will go further into the aspects that influence personal growth by establishing precise and specific long-term and short-term goals for oneself. when it comes to career advancement. This study also includes information on CDP, which demonstrates the process of growth and the outcomes that may be achieved if we continue to work on ourselves. II/ DISCUSS THE IMPORTANCE OF TEAM DYNAMICS IN THE SUCCESS AND/OR FAILURE OF GROUP WORK(P5)
1. Definition of team dynamics Figure 1 : Team dynamics Team dynamics are the unconscious, psychological forces that influence the direction of a team’s behaviour and performance. They are like undercurrents in the sea, which can carry boats in a different direction to the one they intend to sail.
Work." It also shows how to increase team responsibility by encouraging honesty, transparency, and openness. ➢ Willingness to Correct Mistakes: The willingness to admit and remedy mistakes is a key part of responsibility. When success is measured in terms of results, a productive team must create suitable measurement and assessment systems. Keep track of your progress and be open to adjust your strategy if your outcomes aren't what you expected. Our "Surviving Poor Decisions" course will lead you through the three processes of recognizing the problem, determining a course of action, and moving ahead. A successful team will search for ways to learn from their experiences. They are not going to allow their missteps in the past hold them back from achieving their goals in the future. ➢ Diversity and Inclusion: Winning teams make use of each member's unique views and ideas to come up with more original and creative solutions. If you notice that your team comes up with ideas rapidly and frequently, your team may be suffering from groupthink, which is the killer of creativity. Encourage variety among your team members so that the greatest, not the simplest, idea emerges. You may accomplish variety in a cross-functional team by simply combining people from various departments with diverse talents and viewpoints. Expanding your recruitment sources to attract variety in age, sex, race, and sexual identity might help you accomplish diversity in your hiring processes if you're developing a departmental workforce. A series on "Unconscious Bias" is available. It will assist you in better understanding how you developed preconceptions and how you may become more conscious of your prejudices so that you can change in the future. ➢ Interdependence and a Sense of Belonging: Every team member should understand why they are a part of it. They should be aware of their worth and responsibilities. You can miss this if your onboarding is hasty or unorganized. The team leader must define this up front if a new team is formed for a unique project. Consider how much more productive your team would be if each member felt responsible for the work of others in the same way they did for their own. After all, members of such a group may rely on one another for ideas and help. Two heads are preferable to one. When members of a team are focused on achieving their goal, they may work together to achieve it without keeping track of how much they give or receive. We have a course in our "Team Building" series that discusses the Tuckman Model. It is your role as the team leader to encourage the members in their interdependence and to reaffirm their sense of belonging throughout the stages of Forming, Storming, Norming, and Performing. ➢ Consensus Decision Making: Using the collective intelligence of the group can result in unique and new solutions. The creative force of different brains may be channeled by including more individuals in decision-making. The objective is to make decisions by agreement, which necessitates the use of the proper procedures. The topic may be dominated by a few powerful characters. You don't want to make decisions based on peer pressure. Of course, there will be moments when members must compromise and come up with the finest combination of ideas, as long as they are not forced to do so. ➢ Participative Leadership: Nothing is more annoying than a micromanager. They not only impede innovation, but they also undercut an employee's sense of ownership, confidence, and trust by cultivating a fearful environment. Participative leaders take a step back and allow members to work
independently. Rather than commanding and dominating their group, they contribute resources, direction, and knowledge.
3. The importance of team dynamics in group work The role of team dynamics in forecasting team success has been the subject of a lot of research over the last decade. In this corpus of work, many significant aspects have emerged. Because team dynamics is such a large topic, this dossier concentrates on a few major team dynamics: ➢ Team cognition. ➢ Team cohesion. ➢ Team conflict. Although this list does not include all elements of team dynamics, academics have concentrated on these three since they are critical to good teamwork. Team cognition: Team cognition is concerned with how a group makes decisions and evaluates problems (Cooke, Gorman & Winner, 2007). Individual decision-making and information processing were the focus of most cognitive studies. Furthermore, team cognition has been connected to individual knowledge and how that information is dispersed among team members in the past (Cooke et al., 2007). The interactive team cognition theory, on the other hand, claims that cognition is found in team interactions (Cooke et al., 2007). Team mental models are a management idea that is strongly connected to team cognition (TMM). The necessity for team members to be "on the same page" is a major element in team mental models. TMMs and how to use this notion to improve team performance have a lot of empirical study behind them. Team cohesion: Team cohesion refers to the social connections or bonding that occurs between team members. Motivational factors that create these social binds between team members tend to increase team productivity (Beale et al.,
Team conflict: Team conflict happens when there are conflicts among team members over work as well as conflict within team relationships (Weingart et al., 2015). Task conflict arises when team members dispute regarding the content of tasks, whereas relationship conflict happens when team members' values collide. Task conflict, on the other hand, appears to be advantageous to team performance, but relational conflict is negative.
During the implementation of the project, the synchronization of opinions among the members was not good, leading to the project's lack of cohesion, which was a headache for all groups, not just my group. Distractions also happen frequently during project work, we usually have a break of about 30 minutes but actually we did it in almost 1 hour. Sometimes social networking sites also affect the concentration of members, but this is not too difficult to handle. III/ WORK WITHIN A TEAM TO ACHIVE A DEFINED GOAL (P6)
1. Introduction of my group work
1.1 About the group
Our group is formed through a project called "VNPAY - For a simpler life" which is deployed for students specializing in information technology at the University of Greenwich Vietnam. Our group is named "Throme" and consists of 4 members that me (Phan Nhat Linh), Nguyen Van Truong, Nguyen Duc Thien and Le Nguyen Quang Nam. Because we have been in the same class for over a year, we understand each other's personality, attitude, and ability quite well. So the division of tasks is quite easy. Our group chose the Truong to the position of Leader because of its dedication and responsibility at work, as well as its strong leadership. Thien is a quiet man with weak communication skills, but no one in the group compares to him in terms of technique, thus he will be the Technical Head. People said I'm an excellent communicator and have a lot of connections, therefore they voted for me to be the Head of Marcom. Finally, Nam holds the post of Head of Logistic; he is an excellent listener and thinker.
Figure 4 : My group
1.2 About the event
➢ Name of the Training program: "VNPAY - For a simpler life" ➢ Goals:
- Provide a knowledge about e-commerce and ePay
- Presenting the benefits that ePay brings to users.
- Guide users on how to use ePay effectively. ➢ Purpose
- Support everyone with a new, faster and more convenient payment method
- The training program will give the guests knowledge about e-commerce and epay
- Demonstrate that electronic payment is the trend of global with clear evidence ➢ Scope
- Organize events for about 300 audience (minimum 150 audience)
- Organize a dinner party after the event
- Audience can give suggestions and any questions to the program during the event ➢ Participant: 300 Students and lectures of Greenwich University ➢ Time: Tuesday, April 26th - Saturday, April 30th 2022. ➢ Location: Novotel Danang Premier Han River at 36 Bạch Đằng, Street, Hải Châu, Đà Nẵng
includes tables and seats, speakers, a television and projector, as well as a tea break... He will be responsible for replying to emails and client messages on the website. Finally, he will reserve places for meetings, entertainment, and eating in Da Nang.
2.2 My contribution
With the responsibility of the Head of Marcom of the group, I did my best to work with the team members to make this project a success. Besides, I also have to manage the time of the event. I have to make sure all goes smoothly, without delay. Before the workshop, I also provide staff with technical support and training. Through the workshop, I will go around taking suggestions from the guests participating in the program, in addition to helping them when needed. Moreover, I have to come up with solutions to overcome the things that make guests feel uncomfortable and unsatisfied.
3. Result of group work Figure 6 : Teamwork is the key to success After a while, they collaborated to build the initiative "VNPAY - For a simpler existence." Teamwork provided us with the information we needed for my future work. Being the Heaf of Marcom - the team's face - is something I never considered before joining the project. This was my first time in this job, therefore I had some difficulties, but with the aid of the entire team, I progressively finished my obligations. I've developed a number of talents, including my communication skills, and I've gradually learnt to set aside adequate time to perform the prescribed obligations. Finally, with the determination of the entire team, as well as the collaboration to support each other, we were able to transform the obstacles into motivations to do better. We went through a lot of trials and tribulations before realizing that the end result was well worth it.
IV/ DISCUSS THE IMPORTANCE OF CDP AND ITS CONTRIBUTION TO OWN LEARNING (P7)
1. Personal Analysis
1.1 SWOT evaluation
Figure 7 : SWOT Pros are my property and are used as a solution to distinguish myself from others. My strength can be the ability to think creatively logically, have many relationships thanks to good communication skills, have management skills and open-minded Contrary to my strengths, weaknesses can be viewed as a debt I have to pay as well as signs that I can improve to increase my future career opportunities or to complete the project well. than. It can be said that you often lose focus on the things you have to do, put too much pressure on yourself, are often late because of not managing your time well.
Figure 9 : VARK test result I've completed a Learning style quiz. Actually, I enjoy engaging in some type of physical exercise. I tend to recall what was done rather than what I saw, heard, or wrote down. I prefer to be actively involved in what I'm learning, and I'm easily distracted and have trouble focusing on aural or visual presentations. It's easy to get sidetracked and pay attention to aural or visual displays. As a result, when I study, I frequently do two things at once: read theory and practice exercises. Knowledge is stored with this learning technique, and hands-on exercises help me comprehend better. However, it prompted me to place an excessive amount of emphasis on physical exercise rather than reading books or attending lectures.
1.3 Motivators
Figure 10 : My motivational behavior report (part 1)
Figure 11 : My motivational behavior report (part 2 ) Figure 12 : My motivational behavior report (part 3 ) I've completed a motivating behavior assessment. In fact, I am extremely driven to fulfill duties that I or others have assigned to me; nevertheless, I am also strongly motivated to seek rewards for my actions. My primary objective is to keep you away from things you don't like. This entails planning your life to avoid doing things you don't like or to avoid punishment or suffering. I deliberately seek out activities that make me happy, such as going out with family and friends, or seeking thrills through sports, among other things.
