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1 Read the following Case analytically and answer the following questions :

1 Read the following Case analytically and answer the following questions : Gorkha Nepal was established in 2000, as a family owned cottage industry with a brand name ofGorkha Foods. It has started with single product, baked bread (Pauroti).It had been expanded in 2004with diversified products, cookies, and puff pastry. It was first a small bake house run by own familymembers who got their start by supplying baked goods to their neighborhood market. The brand name of Gorkha Foods has been producing bakery, biscuits, tea and coffee whitener andrice. Its vision is to become familiar brand of daily life to all consumers by providing best productswith reasonable price at all. It is committed for continuous improvement, research, and developmentfor better performance, sustainability and for the benefit to all stakeholders. It has modem automatic production units and qualified professional staffs to provide the bestproducts. The primary competitive advantages are the customers centric approach, most competitiveprices, hygienically processed products, effective packaging solution, strict quality control process,upgraded manufacturing facility, and expert team of professionals. The company is empowered with the advance processing, quality testing, packaging, warehousing,and allied facilities to meet the requirements of customers in the most suitable way. Quality productsand an international standard packaging is their strength. It undertakes stringent quality measuresthroughout the production process so as to ascertain facilities perfect finished products. Thecompany use only finest grade ingredients to produce its products. The quality controller keeps aclose vigil on all the activities starting from procurement of raw material up to the final dispatch ofconsignments. To maintain the taste and quality forever, the company is using latest technologies,trained staffs, and applying Japanese production system 5S and Kaizen in the production unit. Today, Gorkha Nepal serves customers all over in Nepal. The company is yet constantly expandingits distribution andproducts offering to better serve the needs and opportunities that our competitivemarket place offers and demands. Their valuable consumer always guides the company. During itsshortperiod of operation. It has succeeded to spread their products in national and internationalmarket as well. Questions: a. Analyze the case from the perspective of operations system. b. How has the competitive environment for Gorkha Nepal been changing over the past decades?Describe. c. Suggest some strategies for improving business productivity and efficiency of the company?
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