Recent questions in Job Interviewing Techniques and Skills

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One of your customers has just said to you, 'the service here is terrible' you should say:

- a. "What is it about the service that you have not liked?"- b. "Would you like to fill out a complaint form? I can get one for you."- c. "I realize our service is poor today. We are understaffed, so I apologize."- d. "I am really sorry to hear you say that, but we are trying as hard as we can."
4

An electronic cover letter should be _____.

- a. Colorful and flashy- b. Simple and basic- c. Long and boring- d. Messy and brief
5

The primary purpose of the résumé is to _____.

- a. Obtain interviews- b. Practice stating your skills- c. Get a job- d. Provide your network with information
5

Most job leads are discovered through _______.

- a. Networking- b. Classified ads- c. Internet listing- d. Cold calling
4

The primary purpose of the résumé is to _____.

- a. Obtain interviews- b. Practice stating your skills- c. Get a job- d. Provide your network with information
5

Most job leads are discovered through _______.

- a. Networking- b. Classified ads- c. Internet listing- d. Cold calling
4

An electronic cover letter should be _____.

- a. Colorful and flashy- b. Simple and basic- c. Long and boring- d. Messy and brief
5

One of your customers has just said to you, 'the service here is terrible' you should say:

- a. "What is it about the service that you have not liked?"- b. "Would you like to fill out a complaint form? I can get one for you."- c. "I realize our service is poor today. We are understaffed, so I apologize."- d. "I am really sorry to hear you say that, but we are trying as hard as we can."
4
Job Interviewing Techniques and Skills